Western Exterminator Review (2022)

By Dan Simms

Pest infestations can drive any homeowner crazy, and finding a reliable pest exterminator is often the only way to get rid of your infestation for good. However, finding the right exterminator for your purposes is crucial, and with so many options, the decision can be difficult.

Our Western Exterminator review below should provide you with some insight into whether or not this company is right for you and your budget. We’ll discuss:

  • The pros and cons of hiring Western Exterminator
  • Western Exterminator’s services and availability
  • Overall pricing
  • And much more

Keep reading to learn everything you need to know about Western Exterminator to decide if this is the company for you.

Best Emergency Service

Best Localized Pest Control

Pros and Cons of Western Exterminator

Below are a few pros and cons of working with Western Exterminator, which should give you some insight into the experience you can expect.

Pros Cons
Provides a customer satisfaction Expensive
Large service area over 7 states
Online chat available

Western Exterminator Services

Western Exterminator offers regional expertise for a large array of pests, including insects, rodents, birds, and more. It has been serving the Western US since 1921, so it has extensive experience to provide you with the peace of mind you deserve, whether that requires one-off services, fumigation, or preventative control for common household pests.

The company is dedicated to serving all of your pest care needs, so it specializes in a number of pest removal services. You can choose from single-service options that cover one of the below pests with this company:

  • Ants
  • Bats
  • Bed Bugs
  • Bees
  • Birds
  • Chipmunks
  • Cockroaches
  • Earwigs
  • Fleas
  • Flies
  • Gophers
  • Mice
  • Moles
  • Mosquitoes
  • Moths
  • Rats
  • Rodents
  • Scorpions
  • Spiders
  • Squirrels
  • Stinging Insects
  • Stink Bugs
  • Stored-Product Pests
  • Termites (including termite perimeter control)
  • Ticks
  • Wasps
  • Wood-Boring Insects

A call to Western Exterminator for any of these pest issues includes a free property inspection, a free quote, and a 100% customer satisfaction guarantee.

In addition to the single pest services that Western Exterminator provides, you can also opt into the company’s PestFree365+ Plan, which we’ll explain below. This plan is great for all-year coverage, but it’s the only plan available from Western Exterminator, so it’s not as appealing to some homeowners as the greater options from companies like Terminix and Orkin Pest Control.

PestFree365+ Plan

Western Exterminator’s PestFree365 Program is a comprehensive pest service that treats all of the common household insects, rodents, and other pests in your area. The program includes year-round treatment for 36 different pests to keep your home and property pest-free at all times.

The plan includes general coverage for pests, plus a yearly termite inspection and preventative pest control services. While integrated pest management typically does the trick, the company agrees to unlimited additional service calls at any time of the year if you continue to have issues with the covered pests.

In addition to the pest control services you get with the PestFree365+ Plan, Western Exterminator will also provide drain line services, weed control, and additional perks that help keep your home generally protected and safe inside and out.

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Western Exterminator Availability and Locations

The Western Exterminator Company was founded in 1921 in Anaheim, California, where the company is still headquartered today. It has grown significantly since it was started in 1921 and purchased by Rentokil in 2012. It now provides top-tier pest extermination services in seven states via local offices, including:

  • Arizona
  • California
  • Idaho
  • Nevada
  • Oregon
  • Utah
  • Washington

If you’re looking for the peace of mind provided by Western Exterminator services, but the company doesn’t service your state, you can check for coverage from Ehrlich Pest Control and Presto-X Pest Control, which are two additional companies owned and operated by Western Exterminator’s parent company, Rentokil.

Western Exterminator Cost Breakdown

The price you’ll pay for pest treatment with Western Exterminator can vary quite a bit based on a number of factors. Some of the most crucial things that can affect your total include the specific pest you need to be exterminated, the size of your home, and the extent of the infestation.

The one-off services will vary too widely to provide accurate ranges, but the PestFree365+ Plan comes at standard prices. For an average 2,000-square foot home, you’ll be looking at between $600 and $1,220 per year for treatment. Generally speaking, the level of protection you receive for this price is well worth the investment, although the plan is a bit more costly than similar coverage from other providers.

Scheduling an Inspection with Western Exterminator

All Western Exterminator services and treatment plans include a free property inspection, during which your technician can assess the extent of the infestation and provide a detailed plan of attack to implement a solution. You can follow the below simple steps to get guaranteed service from Western Exterminator.

  • Contact the company via phone at 844-233-5223, its online request form at westernexterminator.com or its online live chat option on the website
  • Let the representative know what issue you’re experiencing and request a free pest inspection
  • Meet with the technician to provide access to the affected area(s)
  • Approve the price and treatment plan
  • Wait for the service to be scheduled, and rest easy knowing your service is backed by a 100% customer satisfaction guarantee
  • If you continue to have issues, Western Exterminator will provide additional service at no cost

The process couldn’t be easier, especially given the multiple ways you can reach out to Western Exterminator to schedule an inspection. You’ll be in good hands from the initial call to the end of the extermination services.

Western Exterminator Customer Reviews

Unfortunately, pest extermination can be a difficult and time-consuming process, depending on the type of pest you have and the extent of the problem. It’s possible for companies to fall short on service or customer satisfaction given the difficulty, so many people look to online company reviews to see what others have experienced. Below are some of the most helpful reviews we found online for Western Exterminator:

“I just had my seasonal pest control service. The office staff was most cooperative. I was very pleased with [the] technician’s efficiency. He was polite, knowledgeable, and answered my questions patiently. Mario did a thorough job and I was impressed. […] Also, my thanks to the customer service and management person I spoke with for their cooperation. Thank you! Bravo for outstanding customer service which is a rare commodity these days!” — TR O.

“I have been with the company for the last couple of years and they have been attentive to my pest needs. The problem is during the same time I have seen at least three price increases amounting to about $10. I have two homes for me. While I have nothing bad to say about the service they are not that company that you just have to have, they are okay…so I am not willing to keep paying the price increases. Sadly to say, I called and expressed my dissatisfaction only to get the standard answer operating costs are going up. I have began interviewing other companies and will soon be transferring my service  as there are many companies that are more competitive in price…sorry!” — Steven R.

“We have used Western Exterminating Company for well over 10 years. The always send reminders for when service is due, easy to set day and time for appointments, always punctual, friendly, knowledgeable, professional technicians. Have had not major pest control issues since using them. Very satisfied.” — Tom N.

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Western Exterminator vs. Other Pest Control Companies

Finding the best pest exterminator for your needs is crucial because not every company is created equal. Choosing one that doesn’t provide the quality of service you need could end up costing you more money in the long run. Below, we’ll compare Western Exterminator with some of the other top pest exterminators.

Company Website Our Take BBB Rating Cost Phone Number
Western Exterminator https://www.westernexterminator.com  Best for regional expertise A+ $600-$1,220 for annual coverage 844-233-5223
Terminix https://www.terminix.com/  Best overall C+ $550-$700 for annual coverage 855-485-6300
Orkin https://www.orkin.com/  Best emergency service A+ $790-$980 for annual coverage 877-819-5061
Aptive https://www.goaptive.com  Best for homes with kids and pets A- $560-620 for annual coverage 855-904-0143
Best Emergency Service

Best Localized Pest Control

Final Thoughts

Choosing the best pest control company for your needs is crucial to ensure you solve your pest problem for good and don’t end up wasting money on sub-par service. Western Exterminator is a great choice for pest control, especially because it backs its services with a 100% customer satisfaction guarantee. It is a bit more costly than many other companies, but it offers a huge range of services and a comprehensive protection plan for ultimate peace of mind.

FAQs for Western Exterminator

Is Western Exterminator Worth It?

Most customers agree that Western Exterminator is worth it, although the costs can be a bit higher than you’d see from other pest management services. The company offers one-off services for individual pest problems, but the best bang for your buck is the company’s PestFree365+ Plan. This plan covers just about every household pest you can imagine for the entire year, including termite inspections, preventative treatments, and more. If you want total peace of mind and a pest-free home, the PestFree365+ Plan is almost always worth the money, even when compared to other options in the pest control industry.

What Type of Pests Does Western Exterminator Handle?

Western Exterminator has one-off services for many different insects and rodents. The full list of pests this company handles includes ants, bats, bed bugs, bees, birds, chipmunks, roaches, earwigs, fleas, flies, gophers, mice, moles, mosquitoes, moths, rats, rodent control, scorpions, spiders, squirrels, stinging insects, stink bugs, stored-product pests, termite control, ticks, wasps, and wood-boring insects. The annual Western Exterminator service — the PestFree365+ Plan — covers all of these pests and more for one low fee.

Are Western Exterminator’s Services Safe for Use Around Pets?

Generally speaking, pesticides aren’t safe for use around pets, although some companies have pet-safe options. Unfortunately, Western Exterminator’s services are not safe for use around pets or children. If you’re looking for an environmentally-friendly pest service that you don’t have to worry about around pets and kids, you can check out the pet-safe options from Terminix or the pest solutions provided by Aptive.

How Much Does Western Exterminator Cost?

The one-off services from Western Exterminator can vary wildly depending on the type of pest you need to be treated, how bad the infestation is, the size of your home, and more. However, the annual plan for total pest control and prevention typically costs between $600 and $1,220 for a standard 2,000-square foot house.

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Company Information

  • Company name: Western Exterminator
  • Company type: Private
  • CEO: Mike Lawton
  • Year founded: 1921
  • Headquarters: 305 N Crescent Way, Anaheim, CA, 92801
  • State availability: Arizona, California, Idaho, Nevada, Oregon, Utah, and Washington
  • BBB Rating: A+

Methodology

At House Method, our goal is to save homeowners time and money, so we’ve done all the research for you when it comes to pest control and remediation efforts. We highly recommend only the best exterminators that our team would use in our own homes. 

We developed a 100-point rating system to numerically compare the companies to each other. 

  • Plan options (35 points): Companies that offer more plans and flexibility on services to address specific issues were given a higher score. 
  • State Availability (5 points): Those that offer coverage in fewer than 45 states were deducted points for availability. 
  • Trustworthiness (10 points): This factor is based on whether companies have money back guarantees, service guarantees, and additional satisfaction assurance measures.
  • Customer Service (30 points): We considered accessibility (including on weekends and holidays) of technicians and customer support. 
  • Additional Benefits (20 points): Companies that offer further conveniences such as an app, comprehensive resources, and other benefits were rated higher.

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