Terminix Review (2020)

Pests are more than just a nuisance—they’re a threat to your most valuable investment. When it comes to finding a provider to protect your home from termites, bed bugs, and other pests, you need the best pest control

In this review, we’ve done a deep dive into Terminix, one of the leading pest control companies in the industry, and determined the most important features of the company. This way, you can skip your own investigation and go straight to scheduling an inspection with this trusted provider.

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

Terminix services

With over 90 years of experience and over 10,000 team members, Terminix is one of the most trusted companies in the industry. On top of its history, Terminix’s team is made up of certified graduate and PhD-level entomologists who have developed pest control products for the government, authored scientific publications, and lectured to scientific and community groups around the world. 

Terminix offers multiple plans to suit your individual needs and budget. The general Pest Control Plan is offered quarterly or bi-monthly. In addition, Terminix offers both mosquito and tick services to provide comprehensive treatment.

General Pest Control Plan 

Terminix’s general Pest Control Plan offers basic interior and exterior treatment with quarterly or bi-monthly follow-ups. Terminix also includes its Terminix Promise, meaning re-service visits are complementary if needed between treatments. 

This plan protects against 13 pests, including the following:  

Terminix also offers treatment for a variety of other pests which can be purchased separately or as add-ons to any plan. 

The Pest Control Plan involves an intensive interior flush-out for both the pests you see and the ones you don’t. Technicians will treat voids, cracks and crevices, plumbing connections, around appliances, and in the garage.

On the exterior, technicians will inspect and treat the entire perimeter of your home as well as garbage areas, shrub beds, mulch areas, door and window frames, and more. 

Quick Guard Mosquito Service 

This monthly service immediately reduces the mosquito population upon treatment. After inspection, the specialist will develop a customized treatment plan to specifically target the problem areas. It provides long-lasting protection with a special polymer layer that helps shield the active ingredient against natural weather and lawn watering. 

Tick Defend System 

The Tick Defend System is also available as a monthly option during tick season. It uses a four-step approach that’s designed to target all tick species from every angle. Its dual-action treatment of liquid and granules creates a barrier to keep pests out. 

Termite Control 

Terminix offers both treatment and preventative services to protect your home from termites. Their advanced solution involves a three-step plan. First, a trained expert will inspect your property, searching for any current termite activity or potential access points. Next, they will customize a treatment plan designed specifically for your home. 

Finally, they will perform an annual inspection to ensure your home is free from termite activity. If termites are present, the specialist will treat your home and resolve the issue at no extra cost. 

Bed Bug Removal 

The bed bug removal process eliminates all bed bugs at the source where they live and breed. Terminix will first remove visible bed bugs, then treat the area to kill any hidden bed bugs and eggs. Its RapidFreeze solution is powerful, effective, and non-toxic. 

Terminix’s bed bug removal service is protected with its satisfaction guarantee. If additional bed bugs appear in the treated area within 30 days, a technician will provide re-service at no extra fee. Additionally, Terminix will extend a 90-day guarantee if you purchase a mattress encasement for the mattresses and box springs in your home.

Locations

Terminix offers their comprehensive plans across the country. It provides service to 47 states, excluding Montana, North Dakota, South Dakota, Vermont, and Alaska. 

Terminix cost breakdown 

The exact cost of your Terminix pest control plan will vary based on the following factors: 

  • Degree of infestationThe more serious the infestation, the more you may have to pay. 
  • Pest typeSome pests cost more to treat and require additional fees. 
  • Treatment processDependent on the pests, the service may require a more intensive treatment. 
  • Number of treatmentsAdditional treatments could be typical based on your specific pest problem.
  • Property size—Your cost will be based on the size of your home. 

We received a quote for a 2,000-square-foot home in Pittsburgh, Pennsylvania. For general pest control, the initial fee is $249 plus a quarterly payment of $149. This cost is subject to change and discounts may be available at the time of purchase to lower your initial payments. 

Additionally, you may choose to add-on mosquito or tick services. These both cost $59 monthly during their respective seasons, though tick service is $39 when bundled with mosquito service. 

Terminix requires a home inspection before providing quotes for additional services, such as termite or bed bug treatment. 

For a free quote tailored to your home, call 866-458-5559 or visit their site

What others are saying 

Terminix has an A- rating from the Better Business Bureau (BBB). Here are a few of the reviews from Terminix customers: 

Lee J. on March 16, 2020, said: 

“This company has great communication! The service tech has been on time every time. And they really seem to care. Thanks, Terminix.” 

Summer R. on February 11, 2020, said: 

“My tech, Cory in Apple Valley, CA, is amazing. He is always on time and does the best. He is informative and very knowledgeable. He is determined to keep the pest and rodents out of my home. Whenever I have an issue, I call him and he responds and fixes all issues in a timely manner.” 

Debra U. on December 6, 2019, said: 

“Excellent service, wonderful service policies. We’ve had them take care of our desert home needs for 15 years and never regretted the decision. Best in the business. Our technician, Kevin, is like family. HE is the best in the business!”

Shelley V. on May 10, 2019, said: 

“Technicians are very respectful to my property and to me. Thorough. They inspect and treat EVERYTHING. I love the fact that I can see online when they will treat again. I’ve read some reviews where people complain of the cost….But it is pretty much the standard rate. I do not regret choosing Terminix.”

Frequently asked questions about Terminix

Is Terminix worth it?

When it comes to pest control services, Terminix is worth it. Terminix is one of the most reputable pest control companies in the industry, serving over 2.8 million customers.

How much does Terminix cost?

To receive an accurate quote, Terminix will perform a free inspection of your property. The cost for Terminix’s services will vary based on multiple factors, including the type of pests, severity of infestation, type and number of treatments you need, and the size of your property. The average range for a 2,000-square-foot-home is $550–$700 annually.

What bugs does Terminix kill? 

In its General Pest Control program, Terminix protects against clothes moths, cockroaches, house ants, mice, rats, scorpions, silverfish, non-poisonous spiders, earwigs, millipedes, centipedes, house crickets, and paper wasps. Terminix also offers treatment for ticks, termites, mosquitoes, and bed bugs.

What do pest control companies do?

Pest control companies inspect, identify, and treat current pests while preventing future infestations. Most pest control companies offer plans that protect against common household pests and specialty add-on services for termites and bed bugs. Pest control professionals look for short- and long-term solutions, while exterminators tend to focus on getting rid of pests in the short term.

Our conclusion  

Our reviews team at House Method gives Terminix an overall score of 9.4 out of 10. Its variety of service offerings and years of experience make it a great choice for pest control.

Terminix offers a wide selection of plan options that can be customized to fit each individual homeowner. With the mosquito, tick, bed bug, and termite add-ons, customers can ensure that they’re getting the coverage they need and not paying for what they don’t. Terminix also provides outstanding customer service with a chat function available 24/7. All plans are protected with a Terminix Promise, guaranteeing a re-service at no additional charge if problems reappear. 

Company information

  • Company name: Terminix
  • Company type: Public
  • CEO: Nikhil Madhukar Varty
  • Year founded: 1927
  • Headquarters: 150 Peabody Place, Memphis, TN 38103
  • State availability: 47
  • BBB rating: A-

Before making your final decision, read our best pest control providers review. It’s important to know all of your options so that you can confidently decide which company best fits your needs. 

If you’d like a free quote from Terminix, call 866-458-5559 or fill out a simple form.

† Treatments and Covered Pests defined in your Plan. Limitations apply. See Plan for details.

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