Terminix Review (2022)

Terminix Pest Control Review

For over 90 years, Terminix has been serving residential and commercial customers with its signature termite products and treatment plans. In that time, it has grown into the world’s largest and one of the best pest control companies.

Best Emergency Service

Best Localized Pest Control

Terminix recently added mosquito spraying and wildlife management to its service menu. It’s also a leader in bed bug control and commercial pest management.

In this Terminix review, we’ll cover:

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Terminix Review: Services and Plan Options

Terminix offers a wide range of service plans and options. Some of these offerings require an annual agreement while others are one-time services. In addition, every Terminix contract comes with a 30-day satisfaction guarantee.

General Pest Control

Annual pest control agreements are available. They include the following pests:

  • Ants
  • Cockroaches
  • Scorpions
  • Crickets
  • Silverfish
  • Wasps

Rodents, termites, and mosquitoes have separate agreements. However, one-time services are available for these specialty pests.

Termite Treatments

Terminix offers a free termite inspection, as long as it is not part of a real estate transaction. The licensed inspector starts with the crawlspace and works up to the roof, looking for signs of termite infestations.

Standard treatments involve chemical barriers using liquid or foam termiticides. The company also employs targeted crack and crevice applications using borates and other earth-based products. Other termite control options include the use of bait stations, microwaves, and temperature control to eliminate colonies.

Bed Bug Treatments

Bed bugs are one of the worst pest problems to eliminate, but Terminix technicians make it look easy. They start with a complete inspection of the infested room. Then, they look at other areas of the home to ensure the problem is contained in one area.

Terminix utilizes a wide variety of methods to eliminate bed bugs, including:

  • Pyrethrin sprays
  • Steam treatments
  • Crack and crevice applications
  • Heat treatments
  • Perimeter sprays
  • Follow-up visits

Next-day emergency service is available in some locations. However, it is best to call immediately if you suspect a bed bug problem in your home.

Flea and Tick Control

Flea and tick treatments are not usually part of Terminix’s general pest control plan. Instead, you purchase each visit one at a time.

Technicians typically start with the yard and work their way into the house. The company prefers residual products containing permethrin to quickly knock down infestations. For longer-lasting control, they utilize insect growth regulators, such as imidacloprid.

Indoor service includes inspection and monitoring. Your specialist uses boric acid dust and other natural materials within cracks, wall voids, and crevices. They will also apply an insect growth regulator to disrupt the flea’s lifecycle and offer increased residual control.

Seasonal Mosquito Contracts

Outside of monthly service visits, you can opt for seasonal mosquito control. Terminix offers either three-month or six-month contracts that typically last from April through September.

Technicians primarily use fogging equipment to kill live mosquitoes near vegetation. However, other treatment methods include biological controls (mosquito dunks), light traps, and essential oils sprays.

Wildlife Control

Terminix offers wildlife removal in select locations throughout the U.S. Its wildlife management specialists use only the most humane techniques that won’t harm animals.

Although somewhat limited in scope, the plan includes removing squirrels, raccoons, and small rodents. In addition, you will receive mechanical exclusion installed to keep wild animals out of your home.

Terminix Availability & Locations

Terminix is headquartered in Memphis, Tennessee, and has locations in 45 states. However, Terminix is not available in Alaska, Montana, North Dakota, South Dakota, or Vermont.

Terminix Pricing

  • General pest control ($600 – $800)
  • Termite treatments ($2,000 and up)
  • Bed Bug treatments ($500 – $1,500)
  • Flea and tick control($300 – $500)
  • Mosquito treatments ($200 – $600)
  • Wildlife trapping ($300 and up)

These are average estimates based on a 2,000 square-foot house. Several factors influence prices, including:

  • Pest type
  • Size of your home
  • Infestation level
  • Treatment methods used
  • Frequency of service

There may be additional costs for services normally outside the scope of traditional pest control. For example, Terminix offers moisture control and mechanical exclusion. These optional offerings help keep your house safe from pests and reinforce the structural integrity of your home.

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Scheduling an Inspection With Terminix 

Scheduling a free inspection with Terminix is a fairly simple and straightforward process. You can either fill out a simple form online or call the company direct at 855-485-6300.

Online registration

When you fill out the form, you will be asked a few questions concerning the type of pest you have. You will also have to leave your phone number so a rep can call you back, which involves only a few minutes wait time.

Calling the company

When calling the company directly, you may need a little extra patience since call-center operators get super busy, especially during weekends. Even then, average wait times are only three to five minutes.

Signing up

To sign up for service, you will need a major credit card. Your phone rep will ask for your details, such as:

  • Address
  • Phone number
  • Type of pest you are seeing
  • The times that are convenient for you to receive service

First visit

One of the features that make Terminix stand out is the professionalism of its service specialists. Your technician will first introduce themselves, review your order, and ask you if you have any questions.

Next, they will perform a complete inspection, looking for signs of pests, including termite activity. Once that is complete, you will receive a complete explanation of the treatment process before your technician proceeds. At that point, you should ask any further questions you may have.

The initial service takes about 20 minutes to a half-hour longer than usual. That’s because your specialist will bring pest infestation levels down immediately. After that, it’s just a matter of maintaining control.

Terminix Customer Reviews

Knowing what previous customers say about a company gives you a snapshot of how you will be treated as a paid client of Terminix. For that reason, we’ve included some yelp reviews below.

Ali M. from Santa Rosa, California, is happy with the Terminix technician’s ability to quickly identify their pest problem:

“If I could give this office 100 stars I would! I called on a Saturday afternoon in desperate need for a bed bug inspection. We had vacation renters pretty upset thinking their mosquito bites were bed bugs, (even though they looked like mosquito bites) and all our linens are washed with ever set of new guests. Ken, the manager, understood our situation and agreed to come out right then, even though several other national companies who boasted about same day inspections could not do it for FOUR days! I was able to rest easy that it wasn’t bed bugs, and put our renters accusations to rest. Many, many thanks!” – Ali M.

Sherry H from Mesquite, Texas, appreciates the friendly service Terminix employees provide throughout the treatment process:

“I highly recommend Terminex if you are looking for a reliable, honest company. They have great customer service, friendly, always on time, thorough in their inspections and have always resolved any issue I’ve had with bugs or pests. I wouldn’t use any other company!” – Sherry H.

Ms. J from Washington, D.C., raves about how professional and couteous her terminix Technician was at her last visit:

“If I could give this young man 50 stars I would.  Mr. Adewale Adefabi was awesome ‼ He respectful, courteous, professional, respectful of my time, and understood the assignment!  For my next visits for services; I am going to need Terminix to send him because he came in and sprayed exactly where it was needed, warranted, and desired.  Mr. Adefabi did a phenomenal job ‼”- Ms. J.

Terminix Compared to Other Pest Control Companies

Provider Terminix Orkin
Free quote Yes Yes
Our take Best Overall Best Emergency Service
BBB rating C+ A+
Annual cost $550+ $575+
Availability 24/7 customer service support 24/7 customer service support

 

Best Overall

  • Offers a Terminix Promise™† (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

our rating9.8

Terminix Review

Final Thoughts

Terminix ranks in the top four pest control companies worldwide, helping homeowners and businesses stay pest-free for over 90 years. It utilizes the latest innovations to eliminate pests anywhere you see them, and it guarantees your complete satisfaction.

Your service technician is just a phone call away, so at the first sign of a problem, contact Terminix for a free quote.

Frequently asked questions about Terminix

How much is Terminix?

Terminix prices vary depending on the type of pest and the frequency of visits. For example, regular monthly service visits to your home cost between $40 and $60. Pests include crawling bugs, spiders, and ants.

In contrast, a bed bug service requires more of an investment since it is a complicated pest to eliminate. For that reason, expect to pay between $500 and up, depending on the infestation level and square footage of your home.

One-time mosquito service is typically $200 – $500, depending on the size of your yard. However, additional treatments may be discounted if you are part of a seasonal contract.

Termite treatments cost $2,000 and up, depending on the species. Prices for flea and tick yard sprays generally run between $300 and $500.

Is Terminix worth it?

Terminix receives a rating of A by the Better Business Bureau. In addition, all services include a 30-day satisfaction guarantee. That means that, if you are not satisfied with the service, your technician will come back as many times as necessary, free of charge, until they make things right.

Branch managers train their employees to be courteous and competent when interacting with customers. Also, the company has an excellent no-show policy that protects you from being charged if the technician forgets to show up.

While there are cheaper alternatives, no other companies are willing to do more for their customers. And with one of the best guarantees in the pest control industry, you can be sure that Terminix will stand behind its promises.

What type of pests does Terminix exterminate?

Terminix takes care of all types of pest problems for residential and commercial customers. Here is a partial list:

  • Ants
  • Roaches
  • Spiders
  • Mice and rats
  • Bed bugs
  • Termites
  • Scorpions and centipedes
  • Bees and wasps
  • Wildlife

Does Terminix use natural methods?

Terminix technicians are licensed, bonded, and insured in every state where the company does business. They use only EPA-approved products in all aspects of their pest control operations.

They also employ an integrated pest management strategy to reduce the reliance on chemical pesticide spraying. It starts with a thorough inspection, followed by correct identification of the pest. Then, the technician applies only the amount of materials needed to get the job done, all while protecting the environment.

Does Terminix offer wildlife control?

Terminix has wildlife control plans that are tailored to the needs of the homeowner. For example, raccoons in attics are removed using two-way doors and trapping methods.

For squirrels, Terminix utilizes natural repellent and deterrent devices to scare the animals away. Mechanical exclusion measures, such as sheet metal, wire mesh, and steel wool are also effective wildlife control strategies.

Rodent management programs include monthly monitoring and inspections. Technicians set humane traps when necessary while employing bait stations around the outside of your home. They round out your service by sealing pipe entry points and using wire mesh to close off vents.

Company Information

  • Company name: Terminix
  • Company type: Corporation
  • CEO: Brett Ponton
  • Year founded: 1913
  • Headquarters: Memphis, Tennessee
  • State availability: All states, except Alaska, Montana, North Dakota, South Dakota, and Vermont
  • BBB rating: A

Before making your final decision, read our roundup of best pest control companies in 2022. It’s important to know all of your options so that you can confidently decide which company best fits your needs. 

If you’d like a free quote from Terminix, call 866-783-3517 or fill out a simple form.

† Treatments and Covered Pests defined in your Plan. Limitations apply. See Plan for details.

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