Terminix Review (2019)

The House Method team researches, reviews, and recommends a number of services, including pest control providers. Affiliate disclosure.

In 1932, Terminix was the first company to obtain a termite control patent. Now, with over 90 years of experience, Terminix is the leading provider of termite and pest control services in the United States, safeguarding millions of homes and businesses against all types of pests.

Terminix is available in all 50 states.

Terminix coverage

The Terminix pest control plan covers the following.

Terminix Pest Control Coverage

  • Clothes moths
  • Cockroaches
  • House ants
  • Mice
  • Rats
  • Scorpions
  • Silverfish
  • Spiders (non-poisonous)
  • Centipedes
  • Earwigs
  • House crickets
  • Millipedes
  • Paper wasps

Coverage for additional pests is available at an additional charge.

Note: Termites are covered under the Termite Control service and bed bugs are covered under the Bed Bug Removal service.

What to expect from Terminix

Pest control plan

Terminix offers a quarterly service that begins with an initial visit. During this visit, a Terminix technician will treat the inside and outside of your house and develop a customized plan for protection. The initial service is followed up by a treatment every season for a total of four treatments each year.

If any pests come back, a Terminix technician will come back to your house at no cost to you. If within 30 days after an inspection or treatment you aren’t totally satisfied, Terminix will refund the treatment or coverage charges, reimburse any prepaid services, and cancel your plan (this guarantee is subject to additional limitations and restrictions).

Termite Control service

Under the Termite Control service, a trained termite specialist will conduct a thorough inspection of the inside and outside of your home, carefully looking for evidence of termite activity and potential access points. Based on the technician’s findings, a customized treatment and/or protection plan will be created for your house. During each year of your termite control plan, a technician will come out and make sure your home is free of all termite activity. If termites are found during one of these visits, Terminix will treat your home at no additional cost.

If your home qualifies for the Ultimate Protection® Guarantee, you’ll never pay for termite treatments or repairs from new termite damage as long as you keep your plan. If you’re not 100% satisfied within 30 days of an inspection or treatment, Terminix will give you your money back. Note: The Ultimate Protection guarantee isn’t available in portions of Georgia, Florida, Mississippi, Arkansas, and Alabama.

Treatment frequency

For the basic pest control plan, Terminix provides an initial visit and quarterly followups (one each season). For every year your termite plan is active, a technician will come out and make sure your home is free of termite activity.


After filling out a form for the basic pest control service on the Terminix website, you will be notified if your area is serviced by a Terminix franchise and will be given a number to call for your price estimate. When contacted, the company explained that pricing depends on your specific pest problem. With the Termite Control and Bed Bug Removal services, you can schedule a free inspection where a specialist will give you a quote for the recommended services.

Years in business

Technically, Terminix has been around since 1927 (the year the Bruce-Terminix Research Laboratory was founded). It went on to become the first company in the world to obtain a termite control patent in 1932. Of course, Terminix has grown drastically since the 1930s, expanding its business internationally, introducing eco-focused offerings, and making its name as an industry giant.

Terminix reviews

Consumer Affairs has given Terminix an A rating and 4.5 out of 5 stars based on an astounding 3,579 Terminix ratings submitted in the last year.

This review comes from Consumer Affairs:

“I love that we can easily schedule appointments and if there are bugs between routine servicing we can call them out again at no charge. Since our neighbors do nothing on either side of our home this helps tremendously to keep us pretty much bug free. [sic]”

Terminix BBB rating

The Better Business Bureau (BBB) has awarded Terminix an A rating. According to the BBB, “the BBB has determined that Terminix meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints.”

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