Safe Step Walk-In Tub Review

Offering walk-in tubs, showers, and a hybrid tub, Safe Step Walk-In Tub is a company focused on comfort and safety when bathing. Targeted toward seniors and others with limited mobility, their designs are specifically engineered to provide a premium experience and, above all, peace of mind.

There are many options and features to read through when choosing the right tub or shower. That is why House Method has studied the benefits that Safe Step offers and summarized them in this review for your convenience.

Safe Step features

Safe Step’s experience in the industry has helped to shape their company toward their customers. They understand the daily struggle that can come from bathroom mobility and have taken steps to make their company reliable.

Top quality safety amenities—Their products lead the industry in low step-in technology and provide two grip bars, anti-slip flooring, a hand-held shower wand, and more to prioritize safety.

Leaders in standard and luxury—Every standard Safe Step tub comes with safety and luxury features. They offer a Dual Hydrotherapy Massage System to improve mobility and a Chromotherapy System for relaxation.

Full customization—In order to mold the shower or tub to your specific needs, each product is designed for you and your home.

American made—All of Safe Step’s products are manufactured at their facility in Tennessee to ensure superior quality and responsive service.

Quick and convenient professional installation—Highly experienced installers are sent to your home to take care of the installation.

Best warranty in the industry—They offer an extensive lifetime warranty with every walk-in tub and shower.

Accredited and award winning—Safe Step has an A+ rating from the Better Business Bureau and a commendation from the Arthritis Foundation for Ease-of-Use. They were named “2013 Walk-In Tub of the Year” by MySeniorSource.com and Walk-In-Tub-Reviews.com, as well as their Gold Star Award.

Safe Step Cares— In 2012, they founded an initiative called Safe Step Cares that donates walk-in tubs to families that would not be able to afford one on their own.

Safe Step products

Safe Step can design either a walk-in tub, walk-in shower, or The Hybrid tub to be installed in your home. These products each come with a unique set of features that optimize your health, safety, comfort, and mobility. All products are built with a lifetime warranty, are American made, and undergo inspections to ensure that they meet industry-leading standards.

Walk-in tub

• Safety features:
  • Wide and low-entry door
  • Built-in grab bars
  • Anti-slip flooring
  • Anti-scald technology
  • Sanitary gel coat
• Therapeutic features:
  • Dual hydrotherapy system
  • Aromatherapy
  • Chromotherapy
  • *MicroSoothe Air Therapy System
• Comfort and convenience:
  • Easy-reach shower wand
  • Waterproof remote control
  • Contoured and heated seats
  • Towel bar located on the outside of the door

*MicroSoothe Air Therapy System—Once activated, this system will turn your tub into a spa by sending microbubbles throughout the water to rejuvenate your skin and muscles.

Walk-in shower

• Safety Features:
  • Tru-Temp Anti-Scald Shower Valved
  • 3 Optional Built-in Seating Features
    • The Contemporary Silhouette, folding down seat with Phenolic surfaces
    • The Medical Grade Fold Down Safety Chair with Comfortable extra-thick pads available 348 lb. or 548 lb. capacity.
    • A Built-in ADA Compliant 17” seat featuring a convenient recessed soap dish under the seat for extra storage and comfortable seat cushion*
  • Easy-to-reach controls
  • Extra low 3-inch entry step for easy exit and entry
  • Extra thick, commercial grade anti-slip flooring
  • Quick on/off shower wand button
  • 2 corner shower caddies
  • Offers a seated or standing shower
  • Curtain rod and curtain comes standard
  • Available with a sliding glass door with integrated towel bars
  • Metal finish comes standard in chrome
  • All metal finishes can be upgraded to oil rubbed bronze or brushed nickel

The Hybrid—shower and tub combo

• Therapeutic features:
  • MicroSoothe® Advanced Air Therapy System
  • 10 hydro-jets
  • Dual hydrotherapy
  • Aromatherapy
  • Chromotherapy
  • Personal hygiene therapy-bidet
  • Foot massaging jets
• Safety features:
  • Anti slip surface
  • Auto-gravity purge jets
  • Anti-scald technology
  • Mold resistant gel-coating
  • Quick release drain
  • Safe water ozone generator
  • Wider door
  • Built-in grab bars
  • No-strength low profile locking handle
  • Industry leading low step-in
  • ADA compliant 17” built-in seat
  • Overflow drain
  • Industrial strength aluminum frame
• Comfort and convenience features:
  • New adjustable headrest
  • ADA compliant rapid fill faucet
  • Quantum rapid drain
  • Rainfall shower head
  • Built-in towel bar
  • Heated seat and back
  • Adjustable hand-held shower wand
  • Electronic keypad
  • Floating remote control
  • EZ access panels
  • Fits into standard tub space with inward-opening door

Pricing information to consider

Safe Step notes a few different factors that can influence the price of your tub or shower. You can request a free in-home consultation or no-obligation estimate on their website.

• Installation— This may be included with your price, but it depends on who you use to install your tub.
• Dimensions— Safe Step tubs come in three different sized or they can be customized, which will change your price.
• Rebates & Discounts— This will also on the delivery company. Military discounts are available as well.
• Financing— For qualified individuals with approved credit, Safe Step can offer financial planning.
• Lowest price guarantee— Safe Step provides a Lowest Price Guarantee when considering a walk-in tub of comparable quality.

House Method’s review of Safe Step

House Method recommends Safe Step because of their attention to detail and care for their customers. When designing their products, they had the needs and concerns of seniors and people with low mobility in mind. They have also received several awards and a BBB rating of A+ for the quality of their product. The customer reviews on their website and the BBB speak highly about the quality and satisfaction that comes with their work.

Customer reviews

“My Safe Step Walk-In Tub is a fulfillment of my dreams. I finally can sit and relax while bathing. The features have helped enable me to work in the yard and improved my walking since my multiple surgeries to repair my knees. It was worth every penny (dollar in today’s market) I spent.”

This was the best experience I have ever had! From the time the sales rep came to my home to the time the installers left, they were professional, efficient, friendly, and even cleaned up after themselves. Leaving my home the way it was before they came and the walk-in shower is fantastic! Would recommend them to anyone!”

BBB rating

Accredited by the Better Business Bureau since 2009, Safe Step has a BBB rating of an A+ and customer review rating of 4.5/5 stars.

Safe Step: Quick Facts

• Company Name: Safe Step
• Year Founded: 2008
• Headquartered in: Nashville, TN
• BBB Accredited: Yes, since 2009