Neighborly Home Services Platform Review

Neighborly is a holding company that serves as your basecamp when searching for the perfect home service expert. They are the world’s largest home services franchisor serving 8.9 million+ customers through 3,600+ franchise owners, covering more than 14 service categories.

This home service platform promises to put an end to surfing dozens of sites to find the right provider. House Method has researched and summarized their benefits to make hiring a professional that much easier.

Neighborly features

Neighborly’s goal is to get you to the care that you need, quickly and reliably. Their company, 21 service brands, and 3,600+ franchise owners all follow R.I.C.H. values: respect, integrity, customer focus, and having fun in the process. They also hold themselves to a consistently high standard of customer service excellence by way of trained and friendly professionals. This is aimed at providing you with the best brands to fit the job you need done.

The following categories are all covered within Neighborly’s brands:

Service Verticals

• Appliance repair
• Carpet cleaning
• Fire and water damage
• Handyman services
• Holiday lighting
• House cleaning
• Landscaping and lawn care
• Painting
• Power washing
• Window cleaning
• Auto glass repair and install
• Electrical
• Glass repair and installation
• Heating and AC
• Home improvement
• Indoor air quality
• Mosquito control
• Plumbing
• Snow removal

Some of the brands that cover the above categories include the following.

Brands:

• Aire Serv
• Glass Doctor
• Mosquito Joe
• Mr. Electric
• Mr. Rooter Plumbing
• ProTect Painters
• The Ground Guys
• Five Star Painting
• Molly Maid
• Mr. Appliance
• Mr. Handyman
• Portland Glass
• Rainbow International
• Window Genie

Services and offerings

By signing up for your free Neighborly account, you are plugging into a database of reputable locally owned home service companies. You will also be provided with added benefits, like:

• Ratings and reviews—Read Neighborly’s ratings, customer’s reviews, and blogs about the companies and services that you are researching for your next project.
• License information—Get the facts about the companies on your list.
• Seasonal home reminders—Creating your account allows you to turn on email reminders for when it is time for servicing.
• Scheduling ease—Neighborly makes it easy to schedule your next project by providing everything you need in one location.
• Save on services—Signing up will lead you to various discounts and savings opportunities.

House Method’s Neighborly review

House Method recommends Neighborly due to their reliability and ease-of-use. The companies on the platform are local experts that are held to a high standard of performance and customer service. Having the ability to research, review, and schedule through one service is also extremely convenient and helps to take the stress out of finding the right home service provider.

Other Neighborly perks include:

• Promise that all Neighborly brands share the same R.I.C.H. code of values
• Membership is free and comes with seasonal home reminders, the ease of a one-stop-shop home service care, and savings through various discounts
• You get access to the world’s largest home services franchisor

Customer reviews

Viewable on Neighborly’s website, customers have provided the following reviews of the company:

Extremely professional, very reliable and immaculate service! Attentive and makes sure the work is done to complete customer satisfactory! Very good at getting back to customer, extremely responsive!”

“You did what you said you would do when you said you would do it. Thank you for taking care of my mother in-law.”

“If I made a list of all the qualities of a true professional service person, Rick would set the example in all categories. He is courteous, knowledgeable and quickly earned our trust. He made certain that everything was double checked and back to normal before he left.”

Neighborly: Quick Facts

• Company Name: Neighborly
• Year Founded: 1981
• Headquartered in: Waco, TX