Alert 360 Review

Feeling safe in your home is of the utmost importance. With Alert 360, you’ll enjoy some of the fastest response times in the industry, 24/7 support service, best-in-class home security systems and products, and smart home automation—all things that make home security safe and simple.

House Method has reviewed Alert 360 and their products and services, so you can determine if this company is the best option for you.

Who is Alert 360?

For decades, Alert 360 has focused on providing the best home and business security systems in the industry to their customers. Previously known as Guardian Security Systems and Central Security Group, Alert 360 has expanded from basic hardwired security systems to more advanced interactive wireless systems, offering innovative home security tech at an affordable price.

What to expect from Alert 360

With Alert 360, you’ll work with highly trained security consultants and professional technicians who will help determine the perfect security solution for you and your home. Once a monitoring system is selected, Alert 360 technicians will install your system in your home or business.

With every installation and service call, your Alert 360 technician will perform a complete system check to ensure it’s working properly, notify you of any potential security risks, inform you of the latest automation and security products available, and so much more.

Not only does Alert 360 offer a fast, professional installation, they provide customers with a faster-than-average response time. In fact, Alert 360’s average response time to an alarm alert from a customer security system is just 18 seconds—on average, other providers respond in 300 seconds.

Another benefit provided by Alert 360 is 24/7 service from highly trained professionals. These security experts are based in the U.S. and receive ongoing training, regularly monitoring weather, customer satisfaction, service calls, and more to ensure a world-class customer experience.

Services and features

• Service and installation that achieves some of the highest customer satisfaction ratings in the industry
• 24/7 support and dependable service from security professionals
• UL Listed 5 Diamond Alarm monitoring center with triple electrical backup and multiple servers
• Diverse routed communication providers with SONET Ring architecture
• Award-winning, best-in-class products and services
• Fast monitoring response times
• Smart home automation, wireless security camera solutions, wired security camera systems, and smart home devices
• Ability to control your home from an app
• Offers customers up to $1,360 in deductible reimbursement
• Referral program with free monitoring reward

Packages and pricing

Monitoring rates start as low as $15.95, with prices being slightly higher in California ($19.95). Get a quote for how much your package will cost by filling out this form on the Alert 360 website.

Alert 360 offers four different security packages: Switch and Save, Smart Home Video, Door Command, and Complete Smart Home.

Switch and Save

This award-winning home security package comes with a cellular/internet communicator, 4G LTE Cellular technology, universal panel support, remote panel programming, arming/disarming capabilities from the app, and much more.

Smart Home Video

This package provides slightly more comprehensive security coverage, providing customers with an interactive home control, an indoor night vision camera, a wireless image sensor, three window/door sensors, a remote key fob, an Alert 360 touch screen panel, and more.

Door Command

Also featuring interactive home control, this package allows you to see what’s going on indoors and outdoors at any time of the day. It comes with a video doorbell with night vision, a key-free door lock, in addition to other features like a Wifi signal booster, remote key fob, and window and door sensors.

Complete Smart Home

The ultimate home security customization package, Complete Smart Home protects you and your family fit to your lifestyle. Not only does it feature benefits similar to the other packages, it also comes with an indoor night vision camera.

Note: All packages come with 5 Diamond 24/7 UL monitoring, secure cellular “no landline needed,” a $1,360 insurance deductible, a yard sign, and window decals.

House Method’s Alert 360 review

House Method recommends Alert 360 for your home security monitoring due to their incredibly fast response times, outstanding 24/7 service from their state-of-the-art monitoring center, variety in security package options and products, and their dedication to their customers through their referral program and deductible reimbursement.

Customer reviews

Here are just a few Alert 360 customer reviews from Trustpilot:

“The process was very professional and timely. Representatives where helpful, informative, and excellent with following up throughout the process. My tech Chad was quick, informed me step-by-step, and efficient in reinstalling my system. Good Job, keep up the good work.” —Loreal J.

Outstanding service! The manager of Sarasota/Bradenton goes out of his way to make you happy and satisfied every time if there is an issue. I highly recommend Alert 360.”

—Kirit P.

“My technician was courteous, friendly, and professional. After dealing with many challenges in my home, he was able to do the majority of the work and left me with a plan for follow-up. Many thanks!” —Teresa T.

Alert 360 history and years of experience

In 1973, Alert 360 started out as a small security company in Tulsa, Oklahoma. Forty-five years later, they’ve become one of the most trusted and respected names in the home security industry.

Alert 360 ratings and awards

In addition to their customer service, quick response times, and expertise, House Method recommends Alert 360 for its trusted reputation. The company is accredited by the Better Business Bureau (BBB) and has an A+ rating.

Alert 360 also boasts the following accomplishments:

• They are the fifth largest residential security provider in the country, serving nearly 250,000 customers in 26 states.
• They achieved the 5 Diamond Alarm Monitoring Designation.

Quick facts

• Company Name: Alert 360
• Year Founded: 1974
• Headquartered in: Tulsa, Oklahoma
• BBB Accredited: Since 2009