Safelite AutoGlass Review

By Elizabeth Bunn

The House Method team researches, reviews, and recommends a number of services, including auto glass repair. Affiliate disclosure.

For more than 70 years, Safelite AutoGlass has been America’s leader in auto glass services. Safelite reaches 6 million customers and has fixed 1.5 million windshields nationwide. With their innovative MobileGlassShops™ stationed in 6,000 locations and their 720 in-shop locations in all 50 states, there is sure to be a Safelite near you.

Below is House Method’s review of Safelite, so you can decide if Safelite is the right auto glass choice to fix your broken windshield or replace your car window.

Company highlights: Safelite AutoGlass

Best Coverage Nationwide

  • More than 70 years in business
  • America’s largest auto glass company
  • Nationwide lifetime warranty
  • In-shop and mobile shops
  • Available in all 50 states
  • Mobile service app
  • Environmentally friendly program
BBB accredited
In-shop or mobile availability
Fast repair time

What you can expect

To ensure the best experience for your auto glass repairs, Safelite created the Safelite Advantage. Some things you can expect out of the Safelite Advantage include:

  • Safelite provides 24/7 scheduling, 365 days a year online and by phone.
  • Once you schedule a Safelite mobile service, you will receive a Technician Profile Email which has the technician’s name, photo, and credentials before they arrive at your door.
  • Their proprietary TrueSeal™ system provides the most reliable seal by guiding your new windshield into position.
  • Safelite’s GlassHealer™ ensures that your windshield stays stronger and lasts longer
  • If your windshield falters after Safelite repairs, they have the industry’s only nationwide lifetime guarantee.

Safelite services

  • Windshield repair
  • Windshield replacement
  • Safety system recalibration
  • Car window
  • Rear windshield
  • Power window repair


Safelite has more than 720 shop locations nationwide. You can schedule your appointment in advance. Safelite repairs take as little as 30 minutes, and replacements take about one hour.

Mobile glass service

Safelite has more than 6,000 across the country. You can schedule online and they will come to your home, work, or anywhere else you need them to come, making it as convenient as possible for you.


Safelite’s services should be covered by most insurance providers, but if it’s not, you can get a free quote on their website or by calling 877.664.8931.

House Method’s Safelite review

House Method recommends Safelite for your auto glass repair needs due to the accessibility of their services. With Safelite’s vast coverage in all 50 states, there is bound to be a Safelite near you. According to Safelite, there are stores or mobile shops within a drive of 95% of the population.

Receiving a quote is simple and easy, and they have fast response times. Another one of Safelite’s perks is their mobile service app that allows you to request service right from your smartphone.

In addition, their proprietary and exclusive products suggest their industry experience and leadership. Aligning with their environmentally friendly company model, they take steps to protect the environment through a windshield glass recycling program.

Customer reviews

Learn what customers have shared about their Safelite AutoGlass experiences on the company website:

“Greatly appreciate that I can have this service performed right on my job site. Not having to schedule an appointment later after work or interrupt my work day is a huge plus.” – Timothy R. 


The technician was friendly and efficient and arrived when expected.”

Gina M.

BBB rating

Safelite maintains an A+ rating from the Better Business Bureau (BBB) and has been accredited since 1992. BBB takes into account Safelite’s responsiveness to customer feedback.

Safelite history and years in business

Safelite was founded in 1947 at a single location in Wichita, KS. It has now grown to be the largest auto glass specialist company in the United States. They own 720 shops and are now headquartered in Columbus, OH. They serve 6 million customers each year and continue to grow. Despite the company’s growth, they stay devoted to customer satisfaction and give you the same local feeling.

Safelite: Quick Facts

  • Company Name: Safelite
  • Year Founded: 1947
  • Headquartered in: Columbus, OH
  • BBB Accredited: 1992
  • Partnerships: Shark Glass Recycling
broken tempered glass

Safelite AutoGlass

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