Closeup of gas water heater on a brick wall. Gas boiler in boiler room for hot water

What’s Covered Under Your Rheem Water Heater Warranty

By: Kristina Parren

House Method researches, reviews, and recommends warranties of all kinds. Affiliate Disclosure.

A broken water heater can wreak havoc on your day, week, or even your month. Your dishwasher can’t use hot water, and your showers run cold. For owners of Rheem and Ruud water heaters, a limited warranty can fall short for such durable products that won’t need repairs until later in their lifespan.

With a home warranty, you can protect your Rheem water heater for years to come. The right home warranty will save you the time and money required to find labor and handle repairs. We break down the benefits of a home warranty, with Choice Home Warranty as our recommendation for a Rheem water heater warranty provider for your home.

For a free quote from this leading provider, fill out an online form or call 848.256.4658.

Save on Water Heater Repairs

About Rheem water heaters

Rheem, as well as its subsidiary company Ruud, sells a range of HVAC (heating, ventilation, and air conditioning) equipment, water heaters, and pool/spa heaters. Their catalog of water heaters includes:

  • Storage tank water heaters—Storage water heaters continuously heat 20–80 gallons of water in a reservoir or tank. The heating elements can be fueled by gas, electricity, or oil. Rheem offers gas and electric water heaters.
  • Hybrid water heater—Also a “heat-pump” water heater, these units pulls heat from surrounding air into the water heater.
  • Tankless water heater—This style of water heater lacks a storage tank or reservoir. Rheem tankless water heaters use gas or electricity to heat water on demand, rather than storing warm water in a tank.
  • Solar water heater—These water heaters use the sun to fuel solar-powered heating elements.

Rheem currently has an A+ rating by the Better Business Bureau, and it has a long reputation in the industry as a trustworthy brand with excellent service.

The Rheem water heater warranty

All purchased Rheem or Ruud products come with a Certificate of Limited Warranty that lists the product warranty details.

You can also register your product for access to additional Rheem water tank warranty information and learn about extended warranty options. For warranty registration, you need the model and serial number.

Rheem and Ruud residential water heaters come with varying levels of coverage. A water heater can have a limited warranty for anywhere from five to 12 years. In some cases, labor is covered for a few years within the warranty. Rheem also offers extended warranties under a Protection Plus plan that extends protection for an additional four years.

But what if you sell your home? A Rheem warranty is transferable to the new owners. You can transfer your warranty with a small charge of $25 within 30 days of closing the sale.

Because of the comprehensive coverage for Rheem and Ruud products, customers rate Rheem warranties at 85% compared to other brands. Customers also rate Rheem and Ruud products over 90% compared to other brands, which means that the company’s water heaters are built to last.

Common water heater repairs and costs

Though Rheem water heaters are quite durable, that doesn’t mean they’re immune to problems and even hazards. In fact, a few years ago, Rheem Performance Platinum electric water heaters were recalled after their control panels created fire and burn hazards from overheating.

Common water heater issues you may come across include:

  • Slow leaks caused by age
  • Rusty or dirty water caused by a corroded anode rod
  • Sediment and bacterial buildup
  • Valve failure
  • Pilot light that won’t stay on
  • Broken thermostat

Water heater failure and its indirect consequences can cost $4,444 per incident on average, and it is one of the top five sources of residential water damage. A typical water heater repair usually costs $546 and replacement costs an average of $1,065. Neglecting to repair or replace parts that are damaged or functioning poorly can lead to more severe problems down the road.

Water temperature controls on a hot water heater

Protect your water heater with a home warranty

A home warranty is similar to an extended service warranty that some manufacturers offer to their customers. Unlike a manufacturer’s warranty, however, a home warranty is a bundle plan that protects several appliances and home systems.

It might not seem like there is a big difference when it comes to a water heater warranty, but home warranties have many hidden benefits.

  • Home warranties cover parts and labor on all repairs, while some manufacturer warranties only cover labor for a portion of the warranty.
  • Home warranties are always transferable.
  • You don’t have to register each appliance individually under a home warranty as you would with multiple manufacturer warranties.

A home warranty can be a good alternative to the Rheem water heater warranty if you own an older home with other aging appliances that you would like to cover in conjunction with your water heater.

Editor's Pick: Choice Home Warranty

  • Water heaters are included in both the Basic and Total Plans.*
  • Other household appliances and systems are protected through one contract, not just your water heater.
  • Plans start at just $1 a day.
  • Local pre-screened service technicians visit within two days of your claim.**
  • Solar and tankless water heaters are excluded.

House Method’s top-rated warranty pick: Choice Home Warranty

Home warranties from Choice Home Warranty cover your Rheem water heater, whether it’s old or new. You can choose from two plans and supplement your coverage with optional add-ons.

With the Basic or Total plans, you can include your pool or spa in addition to your water heater. The following are covered items for each plan.*

Basic Plan Total Plan Optional Coverage
Price: $29/month

Service Fee: Up to $75 per claim

Duration: One year

Coverage:

  • Water heater
  • Heating system
  • Ductwork
  • Plumbing system
  • Plumbing stoppage
  • Whirlpool bathtub
  • Electrical system
  • Exhaust/ceiling fans
  • Garage door opener
  • Garbage disposal
  • Oven/rage/stove
  • Cooktop
  • Built-in microwave
  • Dishwasher
Price: Up to $42/month

Service Fee: Up to $75 per claim

Duration: One year

Coverage: Everything in the Basic Plan plus:

Add-on options:*

  • Pool/spa
  • Central vacuum
  • Limited roof leak
  • Septic system
  • Septic tank pumping
  • Sump pump
  • Well pump
  • Second refrigerator
  • Standalone freezer

*Adding on items increases monthly fees.

Choice Home Warranty water heater coverage and exclusions

Choice Home Warranty offers customers a sample user agreement so that you can get an idea of what’s included and excluded in a typical service contract.

In general, home warranties do not cover appliances or home systems that already need repairs or have pre-existing conditions. A home warranty is meant as a safety net for future repairs caused by wear and tear. In addition, Choice Home Warranty does not cover appliances that are already protected under a manufacturer’s warranty.

More specifically, gas and electric storage tank water heaters are the only Rheem or Ruud water heaters covered by Choice Home Warranty. This rules out commercial water heaters, tankless water heaters, and solar water heaters that are better protected by a manufacturer’s warranty.

Also excluded from Basic and Total Plan coverage:

  • Insulation blankets
  • Pressure reducing valve
  • Sediment buildup, rust and corrosion
  • Storage tanks
  • Vents and flues
  • Thermal expansion tanks
  • Fuel
  • Energy management systems
  • Drain pans
  • Units exceeding 75 gallons

Make sure to read the contract for your specific plan or contact Choice Home Warranty customer service to see if your water heater or water heater component is covered by their home warranty.

Perks of Choice Home Warranty

Why do we choose Choice Home Warranty as the leader in home warranty service?

  • Competitive pricing—Get a basic plan for as little as $1 per day. You’ll get protection for a more reasonable price than many competitors.
  • Customer service—Expert support is available around the clock, so you’re always heard. Plus, the support team will take care of finding a pre-screened technician with trusted credentials.
  • Speed—A professional will take care of your claim within 48 hours (extra days may apply for weekends).**
  • Easy enrollment—You are not required to get a home inspection to enroll in their home warranty program.
  • Easy claim process—Make a claim online at your convenience.
  • Positive reputation—With a decade in the industry, it’s consistently named one of America’s fastest growing companies by Inc. 5000. It is even Consumer Affairs Accredited. Consumers Advocate currently awards Choice Home Warranty a 9/10 rating based on over 1,500 customer reviews.

Choice Home Warranty customer reviews

Customers highly praise this home warranty provider’s extensive coverage, affordable plans, and easy claim process.

Here are some of the top customer reviews:

“I’ve had Choice Home Warranty for several years. This is the first time I’ve had to use it. The agent that took my call was courteous and prompt. She gave me the service company’s name and contact number and e-mailed me the information required. The technician arrived the next morning (my call was placed on Sunday evening). He fixed the problem right away. I could not be more pleased with the service I received from Choice and the technician. Thanks Choice!” – Anonymous

“My heat pump motor was making noise and submitted a claim. CHW responded immediately on my claim and the tech knocked my door the next day. Parts ordered, job done professionally. I am a happy customer. Will strongly recommend CHW to my friends and relatives. Excellent job.” – Ahmed, January 2019

“Hot water heater went out 2 days before Christmas. Called CHW—everything was taken care in very friendly and professional manner, as well as timely considering the holidays. Very satisfied.” – Watson, December 2018

Your solution to a Rheem water heater warranty

Bask in the comfort of knowing that you won’t be hit with exorbitant repair costs for your Rheem or Ruud water heater when aging slows it down. Find a home warranty plan that works for you.

Call 848.256.4658 or complete the online form to get a free quote for a home appliance warranty plan that protects your home’s Rheem water heater.

FAQ: Rheem water heaters

How can I maintain my water heater so that it lasts longer?

Proper maintenance is important to make your water heater last and run efficiently. It’s also important to perform regular maintenance so that repairs are more likely to be covered by a warranty.

You can take care of your home’s water heater by setting the water temperature to 120°F to save energy and prevent mineral buildup that causes water to smell. You should also flush your tank every three months to reduce sediment buildup.

How do I know if it’s time to replace my water heater?

If your storage tank water heater is leaking substantial amounts of water, then a simple repair is most likely not going to solve the problem. Leaks are a sign that a water heater is failing and in need of replacement.

How do I contact Rheem?

You can contact Rheem through their website or by calling their customer service number listed on their site.

What is the longest Rheem water heater warranty length?

The longest warranty is for the Rheem Marathon® water heater. It is a lifetime warranty and is the only Rheem water heater with a lifetime warranty.

Do I need a home warranty for my water heater if I have homeowner’s insurance?

Homeowners insurance only covers property damage as a result of events out of your control, such as natural disasters or theft. Regular wear and tear that necessitates water heater repairs should be covered by a home warranty or a manufacturer’s warranty.

What are the best tankless water heaters on the market?

Your home warranty may not cover tankless water heaters, so it is best to find a tankless heater that is reliable and long-lasting. You can find House Method’s recommendations for the best brands here.

Get a Free Quote

from our top-rated provider, Choice Home Warranty.

Call Now

*Terms and conditions apply. Click here to view complete limits of liability and any exclusions. CHW offers service contracts which are not warranties.
**See policy for specifics on response times.
***CHW reserves the right to offer cash back in lieu of repair or replacement in the amount of CHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance.
****In the event a claim is denied, and a customer seeks to have Us review that denial, We have the right to request routine maintenance records in reviewing its decision.

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