- Available in 6 states
- Provides home warranties specific to homeowners and real estate agents
- Helps contractors grow their business and increase brand exposure
Available in only six states, Landmark Home Warranty provides adequate coverage for home systems and appliances at an average price. While you can receive a promotion for signing up over the phone, the cost benefits of this particular home warranty company may not outweigh the coverage you can get from other home warranty companies.
In this 2020 House Method review, we compare Landmark plans and pricing, analyze Landmark Home Warranty reviews, and stack this company against its competitors. Keep reading to learn about their pros and cons and whether or not Landmark is the best home warranty for you.
|Has 15 years of experience
Provides home warranty resources to those who are buying or selling a home
|Isn’t available nationwide
Doesn’t have an “Appliances Plan” that just covers home appliances
Landmark Home Warranty offers two plans—a Home Systems Plan and a Total Protection Plan—at an average cost of $35–$56 per month. Landmark also allows customers to purchase add-ons on an à la carte basis.
Home Systems Plan: $35.00 per month ($420.00 for an annual plan). Under this plan, they provide coverage for four essential systems, in addition to a few home services such as air conditioning tune-up and pest control.
Total Protection Plan: $55.84 per month ($670.08 for an annual plan). This is Landmark’s most comprehensive home warranty plan. In addition to covering major home systems and related home services, this plan covers important home appliances like your refrigerator and dishwasher.
Optional coverage: For an additional cost, you can purchase any of these add-ons and include them in your existing plan.
Note: The cost of your specific plan will vary based on the state you live in and whether or not you choose to add on any optional items to your coverage. The Home Systems and Total Protection pricing we pulled is for the state of Arizona.
Landmark offers two service call fees—the minimum service fee is $60 in Utah, Oregon, and Idaho, or $70 in Texas, Nevada, and Arizona. The maximum service fee for all states is $100. You’ll likely pay a higher service fee for a lower monthly payment, and vice versa.
Because all home warranties offer different coverage plans, our team at House Method wanted to standardize which systems and appliances are most important to homeowners. To do this, we surveyed 1,000 homeowners and asked them which systems and appliances were most valuable to them.
The top three systems that are most important are the electrical, plumbing, and air conditioning, while the top three appliances that are most important are the refrigerator, washer/dryer, and oven/stove/range.
Unfortunately, Landmark doesn’t have a sample contract we can view online, so we don’t have coverage details for the top home systems and appliances. When you sign up for a home warranty, you’ll receive an email with your contract. In that contract, you’ll be able to see what exactly is and isn’t covered.
Before purchasing a home warranty, we recommend calling the Landmark customer service department and asking them questions about coverage for specific items. This will help you have a better understanding of what to expect coverage-wise when an important item breaks down.
Landmark Home Warranty coverage begins 30 days after you sign up for the warranty. It lasts for exactly 12 months and will not automatically renew. You will be notified in advance of coverage lapse, and if you’re eligible, you’ll be given the chance to renew at the end of your contract.
Landmark lists the top five reasons for denied claims on their website:
Looking for a home warranty in Arizona? We compared the top providers in Arizona below.
Looking for a home warranty in Idaho? We compared the top providers in Idaho below.
Looking for a home warranty in Nevada? We compared the top providers in Nevada below.
Looking for a home warranty in Oregon? We compared the top providers in Oregon below.
Looking for a home warranty in Texas? We compared the top providers in Texas below.
Looking for a home warranty in Utah? We compared the top providers in Utah below.
If you live in Arizona, Idaho, Nevada, Oregon, Texas, or Utah, your state is covered by Landmark Home Warranty. If you don’t live in one of these states, check out our State Home Warranty Guides and click on your state to see the best home warranties available to you.
Of all the home warranty companies we reviewed, Landmark had some of the better customer reviews on BBB. There are a ton of positive reviews and the company received an A- rating—one of the highest we’ve seen in the industry. We think this is a great sign of trustworthiness and commitment to customer satisfaction.
Though the company can be hailed for its customer service, we think its plan offerings are average. Landmark offers only two plans and to get complete coverage for your home systems and appliances, you would need to opt into the Total Protection Plan (which is the more expensive option).
Regarding Landmark’s website, it’s incredibly user-friendly and pretty easy to determine how much you could expect to pay and what’s covered in your current plan based on the state you live in. Its custom homeowner dashboard is also a great tool for customers to manage their claims, check their coverage, and renew their warranty.
However, coverage is only available in six states, making this company unapproachable to a lot of homeowners across the nation.
If you’re a real estate agent, Landmark could be a great company for you. It provides educational home warranty tools to help you and your clients and has local Landmark representatives wherever you’re located to help with ordering, claims, management, and other home warranty-related services.
3.8 / 5
Breadth of coverage
2.1 / 5
1.8 / 5
4.5 / 5
3.8 / 5
4.0 / 5
4.0 / 5
As a consumer, you probably don’t have the time to sit around and sift through the hundreds of reviews left by Landmark Home Warranty customers. That’s where we come in. At House Method, we go through user complaints, reviews, and ratings of each home warranty company and compile that information in a chart that’s easy for you to read.
Below, we’ve included Landmark ratings compared to the industry average.
|Reviewer||Landmark Home Warranty Ratings||Industry Average Ratings|
|Average # of Reviews||Average Score||Average # of Reviews||Average Score|
If you’re still unsure about the company, here are a few other recognition points to help seal the deal:
The Better Business Bureau (BBB) gives Landmark Home Warranty an A- rating and 3 out of 5 stars based on 269 customer reviews.
To help you understand how the BBB scores businesses, here’s the criteria they follow:
Here are a few BBB customer reviews from Landmark customers:
Catherine W. on December 17, 2019, said:
I have always had excellent service from this company. I live in a very small town in a rural area, and I have never waited long for help. The service people have been courteous and have given important information. Just great.
Christina R. on December 14, 2019, said:
I was skeptical of a home warranty company based on past experiences, but Landmark has exceeded every expectation and I can not recommend them enough!! They are very prompt and have made sure every issue I’ve had has been taken care of to my satisfaction. They have saved me thousands of dollars on repairs.
Gabby B. on December 1, 2019, said:
We paid for the warranty. We paid for a service call. The plumbers were rude, unprofessional, and did not help. We called Landmark to complain. They didn’t send anyone else out here to help us [and] told us to call back on Monday. Now we’re sitting in our new home unable to use the toilet. We should’ve kept our money. The home warranty isn’t worth it.
Landmark Home Warranty has two home warranty plans. The Total Protection Plan covers appliances and systems while the Home Systems Plan covers major systems like your HVAC and electrical systems. You can also customize your home warranty coverage by adding on à la carte options for an additional cost.
Landmark Home Warranty plans cost $35–$56 per month. Prices will vary based on location, the plan you choose, and whether you add on any optional items. Note: you’ll also pay a service fee for every claim that’s approved for service. Landmark Home Warranty’s service fees range from $60 to $100.
Your home warranty will last for one year. After the year is over, you’ll have the option to renew your plan and continue coverage.
No, Landmark does not require a home inspection to get coverage for your home. However, getting a home inspection before purchasing home warranty coverage is recommended so you’re familiar with any pre-existing conditions on your systems and appliances.
Though homeowners insurance does provide decent coverage for your home, it doesn’t cover major items, like your refrigerator or dishwasher. If you need to repair or replace a system or appliance, a home warranty will cover those costs and save you hundreds, even thousands, of dollars.
House Method gives Landmark Home Warranty 3.43 out of 5 stars. Compared to other home warranty companies, the company doesn’t offer extensive coverage and the pricing is pretty average. Though it may be an OK option if you live in the states covered, we think there are other home warranty companies that may be a better fit.
Landmark Home Warranty may be a good choice for you if…
Landmark Home Warranty may not be a good choice for you if…
Compare Landmark Home Warranty to the competition.
Provides free educational materials for real estate agents and their clients
Covers cost to dispose of broken items
At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each home warranty provider according to our methodology. Our team spent hours on the phone speaking to representatives from each home warranty company to get information right from the source.
Our rating system involves a weighted, 100-point scale that scores home warranty companies on plans offered, coverage, state availability, cost, trustworthiness, customer service, and unique benefits.
For more details, check out our affiliate disclosure and rating methodology.
First American Home Warranty Reviews
Over the past 35 years, First American Home Warranty reviews have been positive thanks to its lack of coverage limits, quality customer service, and large network.
American Residential Warranty Review
American Residential Warranty has a variety of home warranty plans to choose from as well as some compelling customer perks.