This Is What You Should Know About Your Honeywell Warranty

By: Kristin McClure

House Method researches, reviews, and recommends warranties of all kinds. Affiliate Disclosure.

When you purchase an item for your home, it’s normal to expect that it will work the way that it’s intended. But what if it doesn’t? Are you stuck with a broken product?

Manufacturers, such as Honeywell, provide limited warranties so that customers are off the hook for repairs or replacements needed due to defective products, whether from the materials or workmanship.

Honeywell warranties are available for their wide selection of products and solutions, including those for your home. House Method explains what the Honeywell warranty includes, as well as why a home warranty provides an advantage beyond what a manufacturer offers. See why we recommend Choice Home Warranty for comprehensive coverage, and get a quote by calling 848.256.4658 or typing in your zip code.

Save Money with a Home Warranty

About Honeywell

Honeywell International, Inc. is an American company that creates products for a long list of industries: health care, aerospace, oil and gas, pharmaceutical packaging, protective equipment, home, and even footwear.

Their products are just as varied. In 2017, a few of their top innovations were a sonic boom mitigation, theft-resistant bag, virtual reality steering, turbochargers, and a monitored DIY home security system.

Some of the most popular Honeywell Home products include:

  • Portable air conditioners
  • Portable heaters
  • Ceiling fans
  • Sensors
  • Thermostats
  • Smart home security systems
  • LED bulbs and lighting
  • Water leak detectors
  • Air purifiers

What’s included in your Honeywell warranty

Despite Honeywell’s remarkable ingenuity, it’s normal for a product to not be completely free of defects. A Honeywell warranty takes care of some of these repairs and replacements. Their coverage is different across industries, but most of the warranty periods range between 90 days and five years.

Honeywell Productivity and Workflow Solutions standard warranty periods can be found in their online warranty matrix.

Honeywell Environmental and Energy Solutions warranty lengths vary based on the specific product, and they range from 12 months to 60 months.

Honeywell Security has several different warranties for their intrusion, video surveillance, access control, vindicator, and cable and custom electronics products.

A few examples of Honeywell Home warranty periods include:

  • Honeywell dehumidifier warranty5-year limited warranty
  • Honeywell air purifier warranty—5-year limited warranty
  • Honeywell thermostat warranty—1-year limited warranty or 2-year limited warranty, depending on the model
  • Honeywell water leak detector warranty—1-year limited warranty
  • Honeywell security camera warranty—1-year limited warranty

Products under the Honeywell Home warranty are covered starting on the date of purchase. Warranties from other departments start the warranty on the date of purchase, installation, shipment, or manufacture. If there is a defect in the workmanship or material—under normal use and service—Honeywell determines whether it should be repaired or replaced (not the customer).

If you have a defective product, you can either return it to where you purchased it or call Honeywell Customer Care or Honeywell’s Customer Service for that department. When you call, request a Repair Maintenance Authorization (RMA) number. Also, have your customer ID, product’s type, a brief description of the issue, and your serial number, date code, and/or proof-of-purchase when you call.

What’s not included

Along with removal or installations costs, a limited Honeywell warranty doesn’t cover repairs or replacements in certain situations, such as:

  • Improper installment or use
  • Damage from accidents or negligence
  • Failure to follow proper maintenance, service, and cleaning schedule
  • Damage due to an alteration or modification by the customer or third party
  • Repair or service done by anyone other than Honeywell or its representatives
  • Excessive voltage or current supplied to or drawn from the interface connections
  • Static electricity or electrostatic discharge
  • Operation under conditions beyond specified operating parameters
  • Damage that occurred while the product was in your possession (home products)

How to find your Honeywell warranty

Warranty periods are different across products and models. The best way to know your warranty for sure is to check your owner’s manual. If you don’t have your owner’s manual, you can register your product and find it online.

What’s product registration?

Most manufacturers encourage you to register your product through a short process called warranty registration. Some manufacturers provide extra warranty benefits if you register your product. If you’re lucky, it’s additional coverage, but usually it’s just a way for the company to know more about their customers, alert you of any recalls, or sell you extended warranties. Legally, manufacturers can’t require you to register your product—it’s completely optional.

To register your Honeywell product, you will need to provide the following information:

  • Product category
  • Model number for each product (usually located on the bottom of the machine or back of the motor on a sticker or engraved in the plastic)
  • Product purchase date
  • Date code (a five-digit number stamped into one of the metal prongs on your unit’s plug)
  • First and last name
  • Email address
  • Phone number
  • Address (including city, state, and zip code)

Some product registrations also require the serial number, which is located in various places on different types of products.

Honeywell Home product reviews

Honeywell has been making products for over 100 years. When it comes to reliability, you’re going to find mixed reviews simply due to the volume of products.

  • Recent recalls are mostly related to hard hats for industrial workers, through there was one in 2017 for SWIFT® Wireless Gateway for fire alarm systems.
  • CNET gives the Smart Home Security Starter Kit 2.5/5 stars, saying it’s not worth the cost.
  • House Method reviews the best portable air conditioners and gives two Honeywell products high reviews, including Best Value.
  • House Method also reviews the best home humidifiers and calls two Honeywell products top-of-the-line. The HCM-6009 model is rated as Best Product.

We read reviews across sites and compiled some of the most common complaints for Honeywell Home products.

For Honeywell air purifier issues, customers noted these problems:

  • Noisy unit
  • Engine burns up, releasing a bad smell
  • Won’t turn on, even though it has power
  • Leaks oil, releasing bad fumes

Customers had these issues with Honeywell dehumidifiers:

  • Doesn’t collect as much water as it should
  • Refrigerant leaks
  • Noisy unit
  • Sensors and solenoid valves get stuck
  • Starting and stopping randomly

For Honeywell water leak sensors, customers complain that the unit frequently goes offline, preventing them from receiving notifications. There are also several complaints about the app software.

If your product is still under its Honeywell warranty, the manufacturer will repair or replace it. However, many customers didn’t find the warranty helpful and said they experienced poor customer service and expensive labor costs.

Cover your home appliance repairs with a home warranty

It’s likely you purchased a Honeywell product because you want your home to feel safer and more comfortable—whether through warmer, cooler, dryer, or more humid air, or a security camera or sensors to monitor potential danger. You like the peace of mind that comes with these products.

Honeywell warranties only last a few years, so once they’re expired, it’s up to you to cover the repair cost or to replace the item. The same is true for your home appliances and systems, whether they’re from GE, Samsung, Maytag, or any other manufacturer. In fact, these appliances can be more expensive to repair or replace than your Honeywell products. A water heater alone—definitely important for comfort—costs an average of over $1,000 to replace.

A home warranty is an effective way to protect your home and your wallet. These service contracts are designed to offset repair and replacement costs, so you only pay a fraction of what they would normally run you. Repairs and replacements from regular use are covered, too, as opposed to only coverage for defects in a manufacturer warranty.

As an example, let’s look at a Honeywell product that’s covered under a home warranty: ceiling fans.

Most Honeywell ceiling fans cost between $80 and $180. In general, the average cost to repair a ceiling fan is $135, and a replacement could be about the same price.

With a home warranty, premiums are usually between $25 and $67 a month. With each claim, you’ll pay about $75 for a service fee. If you pay a $47 premium and $75 service fee, you’ve already saved money on your ceiling fan repair. Apply this same concept to a dishwasher replacement—an average of $1,000—and you can see how much your potential savings can be.

I’m a homeowner. Should I purchase a home warranty?

Like we’ve said, a home warranty can save you hundreds, if not thousands of dollars, if a major home appliance or system breaks down due to normal wear and tear. It can also be a great financial tool to safeguard your home against expensive repairs for aging appliances and home systems. A big difference between a Honeywell warranty or any manufacturer’s warranty and a home warranty is that the latter covers old items, too. This means that items outside of the manufacturer’s warranty are covered.

Home warranties are a popular way to avoid costly, unexpected home repair bills. According to Warranty Week, consumers spent over $2 billion in home warranties in 2016, making home warranties “an essential part of a sales transaction in some states.” In that same year, home warranty providers reportedly spent $589 million on warranty claims, indicating that customers are increasingly turning to home warranties to cover repair or replacement costs.

The National Association of Insurance Commissioners recommends considering purchasing a home warranty if you are buying an existing home or moving into a new home. Additionally, if your appliances are aging or you want to simplify home maintenance, a home warranty could be a smart investment.

A home warranty can also increase your home’s marketability when selling. A 2014 study by the Service Contract Industry Council found that homes sold for an average $2,300 more and 11 days faster than homes without a warranty plan.

Editor's Pick: Choice Home Warranty

  • Comprehensive protection plans for essential covered appliances and systems*
  • Offset the cost of repairs and replacements
  • Plans start at about $1 a day
  • Local, trained professional service technicians
  • No restrictions on appliance brand and age

Choice Home Warranty: Our pick for a home protection plan

House Method researches and reviews the best home warranty providers, so you don’t have to do all the work yourself. Choice Home Warranty is our top recommendation.

Comprehensive coverage*

At an affordable cost, you can sign up for one of two comprehensive plans that don’t make you choose between your appliances and systems. On top of that, you can add less-common items to your plan with their optional coverage.

Basic Plan:

  • Heating system
  • Electrical system
  • Plumbing system
  • Plumbing stoppage
  • Water heater
  • Whirlpool bathtub
  • Oven/range/stove
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Ductwork
  • Garage door opener
  • Ceiling and exhaust fans

Total Plan:

  • Everything in the Basic Plan
  • Air conditioning system
  • Refrigerator
  • Clothes washer
  • Clothes dryer

Optional Coverage:

  • Pool/spa
  • Well pump
  • Sump pump
  • Central vacuum
  • Limited roof leak
  • Septic system
  • Septic tank pumping
  • Second refrigerator
  • Standalone freezer

Convenient and low cost

When one of the above appliances or systems break down and you’re covered by Choice Home Warranty, all you do is file a claim and schedule a time for a service technician to come to your home. Within two days, the provider will send a local, trained, and certified service technician to assess the damage and determine whether a repair or replacement is necessary.**

All you pay is your premium—$29–$42 per month or $300–$500 a year—and a service fee of $60–$75.

If you purchase a single payment annual home warranty plan, you get one month of service for free—13 months total.

Customer service

Choice Home Warranty’s customer service is available around the clock, even on weekends and holidays. You can file a claim over the phone or online.

Consumer Affairs, Consumers Advocate, and Trustpilot all call Choice Home Warranty a top company.

Customers themselves have positive things to say about Choice Home Warranty, too. Here are few reviews concerning their customer service:

“Very professional and efficient.” — Karnik, January 2019

“I am so happy I purchased this warranty. The staff is professional, and the service is prompt. I’ve have needed two repairs and one replacement of an appliance, and I extremely happy with the service. My home is old and I would be worried about all the unexpected repairs that pop up, but Choice Home Warranty offers me peace of mind.” — Jeanette, January 2019

“I have been very pleased with Choice Home Warranty. I have had several claims, and they were very professional and did what they said they would do! Very happy and I even extended my contract and signed up an additional rental with them! Thanks.” — Clark, January 2019

“[The representative] has consistently given me excellent customer service. We have had dealings for several years now and I always look forward to our conversations. He is knowledgeable and friendly and very professional. I would recommend Choice to everyone (and actually have, including my son who also has a policy).” — Karen, December 2018

“The furnace stopped working a few days after I got the keys to my first home. Temps were getting down into the low 30s and I started to worry my pipes may freeze. CHW was very helpful and promptly sent a technician out to correct the issue.” — Kevin, November 2018

Don’t leave it up to your Honeywell warranty and products to protect your home and put your mind at ease. Get a free quote from Choice Home Warranty by calling 848.256.4658 or providing your zip code.

Free home warranty quote

from Choice Home Warranty

Call Now

* Terms and conditions apply. Click here to view complete limits of liability and any exclusions. CHW offers service contracts which are not warranties.
** See policy for specifics on response times.
*** CHW reserves the right to offer cash back in lieu of repair or replacement in the amount of CHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance.
**** In the event a claim is denied, and a customer seeks to have Us review that denial, We have the right to request routine maintenance records in reviewing its decision.

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