The Home Depot Home Services Review

By: Sarah Sheppard

The House Method team researches, reviews, and recommends a variety of home product and service providers. Affiliate disclosure.

With more than 2,200 stores across three countries, The Home Depot has been in business for more than 40 years. Not only does The Home Depot sell a variety of home improvement products, but they offer their expertise and knowledge through various home services.

Customers looking for repairs, installations, or remodeling can work one-on-one with an authorized service provider through The Home Depot. House Method looked into The Home Depot’s services to provide a review of the company’s offerings and ratings to answer if they’re a reliable option for your next home project.

The Home Depot Home Services

Best Retailer to Take Your Project from Start to Finish

The Home Depot is known for its full-service, warehouse-style stores, which offer everything from building and construction materials to home tools and appliances.

Once you’ve selected your products or supplies, you can find a licensed and insured professional to help with the rest of the project through The Home Depot Home Services. These professionals can complete repairs, installations, remodels, and other tasks.

The Home Depot Logo

Service offerings from The Home Depot

Redoing any part of your home can be overwhelming and time-consuming. Whether you’re repairing, remodeling, or seeking expert advice, The Home Depot has the answer. The company employs expert contractors, repairmen, and service providers who are experienced, knowledgeable, and eager to assist with various home projects.

Here’s an overview of the installation services offered:

  • Bath—The Home Depot contractors provide everything from small bathroom updates to complete remodels, whether that’s fixing indoor plumbing or installing a shower.
  • Kitchen—When designing, upgrading, or remodeling, The Home Depot designers can walk you through your favorite styles and choose the right products and materials for your budget.
  • Decor—Their experts can guide you through selecting and installing shutters and blinds or creating the perfect storage system.
  • Doors and windows—From garage doors and shower doors to French doors and windows, you can have an expert install or replace them.
  • Exterior home—The Home Depot can provide a team to install solar panels, put up a fence, build a deck, and more.
  • Flooring—Whether you’re putting down carpet, hardwood, vinyl, or tile, The Home Depot experts can come measure your space, provide a quote, and install it themselves.
  • Heating and coolingHVAC systems are costly, and if you don’t ensure proper installation, you could end up spending even more. The Home Depot HVAC professionals can repair or install the system for you. Get a free in-home consultation and one-year warranty with any heating and cooling installation through The Home Depot.
  • Water heaters—By using The Home Depot water heater installation service, you get a one-year warranty on parts and labor. They also offer same-day repairs in most areas.

Additional services are available through The Home Depot’s Pro Referral marketplace:

  • Handyman services—From door hardware installation to removing wallpaper, there’s nothing these experts can’t do.
  • Painting services—The Home Depot can set you up an experienced painter who can take home condition, paint type, and cost of supplies into account, saving you time and potential mistakes.
  • Electrical—Trying to fix electrical problems without an expert is tricky. With Home Depot’s Pro Referral, you can compare quotes and experts, finding the one that best fits your needs.

House Method’s review of The Home Depot Home Services

What we love about The Home Depot Home Services is that you can do-it-yourself with the help of an expert. Home Depot has always focused on high-quality customer care, and that’s no different when it comes to these services.

Other benefits include:

  • All of their installers, whether they’re contractors, handymen, or electricians, are licensed, insured, and background checked.
  • If they don’t have in-store experts, The Home Depot can direct you to the right contractors through their Pro Referral program. Anyone included in their marketplace is background checked, verified, and required to have insurance. You can screen local independent pros, compare quotes, and ultimately decide who to hire.
  • Flexible financing is available to customers, making it easier to get the materials or tools you need to finish any at-home project.
  • The return policy is reasonable: 90 days from the date of purchase, or up to 365 days if you use The Home Depot Consumer Credit Card. Returns can be done in store or online.
  • With access to wellness, personal development programs, tuition reimbursement, and grant opportunities, it’s clear that the company believes in supporting its thousands of employees, who in turn take care of you.
  • When it comes to your home, you can never be too cautious. Working with an expert ensures accuracy, success, and at the end of the day, peace of mind.

The Home Depot ratings and reviews

With more than 500 customer reviews, The Home Depot has an A rating from the Better Business Bureau and has been an accredited business since 1989.

One BBB customer review said:

“Home Depot cut and installed the living room/hall carpet and pad I picked out …They did a great job and cleaned up the mess. I’m very pleased with the new carpet. Note: One employee damaged the living room closet door trying to put it back. Two employees came back with a new closet door (no charge) and put it up. Thanks Home Depot!”

Customers wrote on The Home Depot website:

“Installers were professional, reliable and they did a great job on my floors.”

Very professional. Made sure every detail was done and done correctly. I would use them again and will recommend to everyone I know. Thank you Home Depot and N-Hance for making my cabinets beautiful.”

History of The Home Depot

The Home Depot was founded in Atlanta, GA in 1978 with the goal of providing high-quality home repair and improvement products to DIY enthusiasts. A one-stop shop for home improvement didn’t exist at the time, so founders Bernie Marcus and Arthur Blank built one.

Now, The Home Depot is the world’s largest home improvement retailer. Over the decades, it has become the go-to source for home repair, maintenance, and improvement.

The Home Depot: Quick Facts

  • Company Name: The Home Depot
  • Year Founded: 1978
  • Headquartered in: Atlanta, GA
  • BBB Accredited: Since 1989
  • Related brands: Owner of Blinds.com, Pro Referral, and The Company Store
using a paintbrush to apply a coat of wood stain to patio set

The Home Depot Home Services

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