The House Method team researches, reviews, and recommends a number of services, including plumbing providers. Affiliate disclosure.
Benjamin Franklin Plumbing has provided a multitude of plumbing services nationwide. Known for their punctuality and skill, Benjamin Franklin’s plumbers promise to satisfy your plumbing needs, matched with a guarantee.
Below, House Method has reviewed Benjamin Franklin’s services and practices, so you can see if they are the right plumbing service for you.
All of Benjamin Franklin Plumbing’s franchises are independently owned and operated. This allows the professionals to understand and diagnose typical plumbing issues in your local area. Benjamin Franklin Plumbing also provides around-the-clock service for all of their customers, putting your emergency first.
Benjamin Franklin knows how urgent emergencies can be, so they aim to be as punctual as possible. To ensure this, they have a late policy to benefit your time. For every minute that a plumber is late, $5.00 will be paid back to you. They will pay you up to $300.00 maximum.
To ensure that your plumbing needs are fully taken care of and stay that way, Benjamin Franklin Plumbing provides a consumer service resource exclusively available to Benjamin Franklin customers. Each service has a 100% satisfaction guarantee that holds up for a full two years from the date of service.
All Benjamin Franklin plumbers are highly skilled and continue their education through courses and regularly attend seminars. All of the plumbers come prepared and are able to solve up to 90% of all plumbing issues in one visit, fixing your problem as fast as possible.
House Method recommends Benjamin Franklin Plumbing due to its reliability and the high priority it places on its customers and their satisfaction. Service professionals come prepared to any call and try to fix your problem with efficiency and quality. They understand that time is valuable and your time shouldn’t be wasted on waiting on a plumbing response.
Additionally, the company’s 24/7 emergency service combined with their 100% satisfaction guarantee and punctuality promise make Benjamin Franklin Plumbing one of America’s most trusted plumbing companies.
Benjamin Franklin Plumbing maintains an A+ rating from the Better Business Bureau (BBB) and has been accredited since 1997. The BBB rates companies based on their commitment to responding to customer feedback.
Here are a few customer reviews from the BBB website:
“Writing a review for [my plumber] who came by this morning to fix a sink drain in my bathroom. [My plumber] was great! He was thoughtful in his approach and showed me where the problems could come from and how best to stay ahead of them. He was on time, courteous, knowledgeable, and got the job done! He cleaned everything up, so you can’t tell there had ever been a problem in the bathroom. This is my first time using Ben Franklin and I highly recommend them!” — Jeff C.
I recently hired Benjamin Franklin's Utility Division to fix a broken water line. [The professionals] responded quickly, did a professional job, and charged a fair price. I wouldn't hesitate to use them again.”Glenn