House Method researches, reviews, and recommends warranties of all kinds. Affiliate Disclosure.
With more than 140 years of industry experience, American Standard is leading plumbing and building products manufacturer in North America. They produce a variety of home products, including sinks, fixtures, and faucets, as well as whirlpool tubs, with a special focus on kitchen and bath appliances and products for commercial and residential use.
When you buy American Standard products, you join the American Standard warranty program, which provides coverage under a manufacturer’s warranty. What exactly does that mean? What’s covered and what’s not? Will the warranty last as long as the appliance does? How do you get more protection?
We give an overview of American Standard warranties, what you can expect when you buy an American Standard product, and why home warranty plans are worth purchasing to protect your appliances. Our recommended provider, Choice Home Warranty, for instance, covers your plumbing system, plumbing stoppage, and whirlpool bathtubs in their plans.
Call 848.256.4658 to learn more and get a free quote from Choice Home Warranty.
In a manufacturer’s warranty is between a manufacturer and the consumer. The manufacturer defines a term length and specifics on what’s covered, what’s not, and what they promise to the consumer.
Even if you buy a major appliance, piece of equipment, or product through a retailer or seller, and not the manufacturer, you still get a manufacturer’s warranty, which is also known as an appliance warranty.
Most manufacturer warranties only cover repairs and replacements of parts or products should they be or become defective because of the materials or the workmanship. Meaning, if the product itself isn’t working because of the way it was made, you can get it repaired or replaced at no extra cost. However, if the product stops working due to normal or wear and tear or because of an accident, it will not be covered under this type of warranty.
Many manufacturer warranties offer product registration, meaning you can register the product within a set timeframe and get extra information or benefits.
American Standard has a dozen different warranties for their products. They offer standard short-term warranties, as well as limited lifetime warranties, which means that only certain American Standard parts are covered for a lifetime and only under specific terms.
The residential products sold by American Standard include:
Here are some of the common American Standard warranties, many of which cover repairs and replacements on residential products if they become “defective in materials or workmanship under normal use and maintenance:”
In addition to these warranties, American Standard also offers limited lifetime function and finish warranties for their residential faucets. Commercial faucets are only covered for a five-year term, though this is longer than Kohler’s one-year term for commercial faucets. They, too, offer a lifetime limited warranty on residential faucets.
Terms and conditions for each warranty will specify what is and isn’t covered, but here are some terms worth noting:
To learn more about the terms, go to the American Standard website view the PDF for each product.
Repairing bath and kitchen appliances can be costly, especially if it’s not covered the American Standard warranty.
For example, a full remodel for a small bathroom costs $6,500 on average. Here’s how:
Fixing a toilet costs an average of $217. More than 60% of Americans have two toilets in their home, and over 8% have four or more. For just one toilet, replacing a tank costs $50–$100, not including the cost of hiring a professional plumber ($45–$300). But this is just the average. Depending on the brand and the part, you could get stuck paying a lot more.
A VorMax Flapper assembly, for instance, costs over $30, a Fluidmaster 400A Universal Toilet Water Fill Valve costs over $25, and a Water Control L/Ventaway costs over $250 on the American Standard website.
Fixing a faucet costs an average of $245, depending on the brand. Here are some of the most popular brands and the average cost for a faucet:
Of course, the labor, material, and repair can really differ, depending on the manufacturer, brand, and type of product or part. Costs add up and can really impact your savings, if you’re not prepared for them or if they aren’t covered under warranty.
If you own an American Standard Heating & Air Conditioning or Trane HVAC product (since they are part of the same parent company), then an HVAC warranty plan is included with the purchase.
For a Registered Limited Manufacturer’s Warranty, your heating and cooling product must be registered within 60 days of installation. If the product is not registered, then your warranty will revert back to the Base Limited Manufacturer’s Warranty.
Base limited warranty terms and registered limited warranty terms are outlined in your owner manual, but here’s the gist: HVAC products and parts that have been properly installed in residential homes will be repaired or replaced anywhere from one year to a lifetime if the product or part fails due to a manufacturing defect. If the part is not available, the company will find a suitable replacement or give you credit to be used on a suitable part.
Majority of AC unit parts are covered between five and ten years. Only the heat exchanger for particular brands come with a lifetime warranty. Most are covered for only 20 years.
For example, compressor and outdoor coil repairs on a single phase R22 outdoor unit are only covered for one year. However, compressor and coil repairs for a packaged air conditioner and packaged heat pump is covered for 20 years for some brands.
Make sure to read the warranty terms and conditions before buying the product. American Standard HVAC customer service is available if you have questions.
What’s not covered in either manufacturer warranty plan:
What if you sell your home and want your warranty to be transferred to the new owner? A Registered Limited Warranty Transfer Option is available, but there is a Registered Limited Warranty Transfer period. If your American Standard HVAC products were installed during either the 60-day product registration period or within 90 days following the sale of the home, then you can transfer the balance of your warranty.
This transfer costs $59 during the initial 60-day product registration period and $99 within 90 days following the sale of your home. This is different across states, so check with American Standard to be sure it’s available to you.
For American Standard HVAC warranty claims, you need proof of purchase, so if you’re not the original owner, make sure you get this information in advance of the transfer. It also helps to know your American Standard warranty number.
To register your product, you can make a profile on American Standard’s website and register your products there. Each product must be registered separately. Even if you don’t want the warranty coverage, registration keeps you updated on any recalls.
For product registration, you should be prepared to give the following information:
If you make a claim later down the line, you should be able to provide proof of purchase, installation, and routine maintenance (save your receipts!).
The American Standard HVAC Warranty online registration for your HVAC systems should be completed at the American Standard Heating & Air Conditioning website.
If you want to protect your products after American Standard warranty expires, you can purchase an extended warranty or a home warranty plan.
Most manufacturer warranties don’t offer lifetime coverage, which is why you can extend your coverage. Manufacturers or third-party dealers offer extended warranties, which typically cover repairs, replacements, parts, and labor.
A home warranty plan is not an extended warranty. Extended warranties must be purchased for each product and usually last a few years. Chances are, your appliance will outlast your warranty.
Here are typical lifespans of kitchen and bath products:
What happens when your warranty expires and your appliance breaks down? A home warranty plan offers a quick, affordable solution. Home warranties cover more than just one appliance and offer long-term care, since you can renew your contract each year.
Even if you are not the original owner of a product—and even if the product is a decade old and diminishing due to everyday wear and tear—a home warranty provider helps cover the costs of repair and replacement.
The perk of having a home warranty plan is that you don’t have to search for a technician, plumber, or repairman. It’s convenient and offers peace of mind. Also, you don’t have to pay for labor costs in addition to repair costs, or show proof of purchase.
In addition, you don’t have to register the products individually—they’re all covered under one contract. But here’s the thing: not all warranty providers are created equal. That’s why we’ve researched and compared the top home warranty providers.
Whirlpool bathtubs aren’t always protected in home warranty plans, but Choice Home Warranty covers them in both their Basic Plan and Total Plan.* If you sign up for the Total Plan, your American Standard air conditioner is covered, too.
Best of all, for the same amount—and under the same plan—you get coverage on your heating system, electrical system, plumbing system, plumbing stoppage, refrigerator, water heater, clothes washer and dryer, cooktop, dishwasher, built-in microwave, garbage disposal, ductwork, ceiling and exhaust fans, and more.*
Since most manufacturer warranties don’t offer lifetime coverage for all parts, it’s important to get protection elsewhere. With a Choice Home Warranty plan, you can take the stress out of buying new parts, hiring certified professional experts, and spending too much on repairs that aren’t covered in your appliance warranty.
We reviewed Choice Home Warranty and found that they offer some of the best perks among warranty providers:
Even if your appliance is under the American Standard warranty, you can’t guarantee that your appliances will be protected should something unexpected happen. To get more comprehensive yet affordable coverage, we recommend Choice Home Warranty. Visit their site or call 848.256.4658 to speak with a customer service representative.
*Terms and conditions apply. Click here to view complete limits of liability and any exclusions. CHW offers service contracts which are not warranties.
**See policy for specifics on response times.
***CHW reserves the right to offer cash back in lieu of repair or replacement in the amount of CHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance.
****In the event a claim is denied, and a customer seeks to have Us review that denial, We have the right to request routine maintenance records in reviewing its decision.
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