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Summary

Orkin specializes in residential and commercial pest control, and uses an Integrated Pest Management (IPM) approach to control pests. Their service is backed by an exceptional quality assurance program, a team of experts, and comprehensive documentation of their findings and service.

Orkin has locations in 46 states. It currently does not service Alaska, North Dakota, South Dakota, or Wyoming.

The best place to start your pest control search? Orkin pest control reviews. Here’s House Method’s Orkin review.

Data and ratings accurate as of March 2018

Our pest control reviews at a glance

Price

Services

Orkin has the most comprehensive pest treatment list in the industry, treating anything from termites and mosquitos to weevils,  Jerusalem crickets, and rhinoceros beetles. More common pests are listed in the chart, but a complete list of pest services is included below.

Orkin pest control services
Ants

Bed bugs

Flies

Moths

Fleas

Mosquitos

Rodents

Stinging pests

Termites

Wildlife (bats, squirrels, gophers, etc.)

Additional services offered

Orkin also treats amphipods, bat bugs, beetles, bombardier beetles, boxelder bugs, caddisflies, centipedes, chinch bugs, cicadas, crickets, Darwin’s bark spiders, Dobson flies, dragonflies, earwigs, firebrats, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf-footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, millipedes, clover mites, psocids, rhinoceros beetles, Sahara desert ants, scorpion flies, silverfish, snails, slugs, sowbugs, springtails, stink bugs, thrips, ticks, tiger beetles, tiger moths, walking stick bugs, weevils, whiteflies, and asian citrus psyllids.

What to expect

Orkin employs a six-pronged treatment model:

  1. Investigate—First, an Orkin expert will investigate the interior and exterior of your home, searching for potential problem areas and evidence of infestation and pest problems.
  2. Protect—Next, using the safest method possible, Orkin will treat the perimeter of your home and remove any spider webs or wasp nests.
  3. Fortify—The technician will then seal, caulk, plug, and secure gaps and cracks to keep insects and pests out.
  4. Keep batch—The Orkin technician will treat the interior of your home and install pest monitors in critical areas like kitchens, baths, utility rooms, and garages.
  5. Report—Orkin will provide a detailed report of services rendered and recommendations to help keep your home free of pests.
  6. Follow up—Orkin promises to stay in touch between their regularly scheduled visits. If any issue arises, they will respond to any immediate needs.

Treatment frequency

Frequency of treatment depends on the type of problem you have. Orkin customizes a plan for each customer, taking into account your home, pest problem, and surrounding environment.

They do have a 100% satisfaction guarantee. If your pests return in between treatments, your Orkin technician will return to your residence at no additional charge.

Cost

Orkin does not provide pricing information online. They make customized plans for each of their customers, taking into account your home, your problem, and your surrounding environment. You can contact them for more information.

Years in business

Orkin is an Atlanta-based company that now has locations in 46 states. It was founded in 1901 by Otto Orkin, a door-to-door rat poison salesman. His business flourished in the early 1900s, but his first big break came when he received a government contract to address a rat infestation at the Wilson Dam in Muscle Shoals, Alabama.

Orkin was purchased in 1964 by Rollins Inc. and has become the company that it is today under their leadership.

Orkin puts its money where its mouth is in terms of training and specialization. They have an award-winning training program and each technician undergoes over 160 hours of training just in the first year.

BBB rating

Orkin maintains an A+ rating from the Better Business Bureau (BBB). Although 44 out of 49 of Orkin reviews are negative, the BBB takes into account the mediation process and whether or not Orkin has addressed its customers’ concerns.

Orkin reviews

Though Orkin doesn’t respond to every customer review, it does take the time to respond to ones that are either glowing or negative as a result of something within Orkin’s control. For example, some negative Orkin reviews are from those who don’t like to be placed on hold when inquiring about a quote.

Here’s a positive review from Bob K. on Orkin’s Better Business Bureau page:

“Initial contact with Orkin Rep was very thorough. He explained what he was doing as he went through my home and garage. Asked what insects I had seen and even explained when I mentioned seeing a garden or grass snake on my patio and that I had swept it into the grass; he informed me that they are beneficial because they will eat rodents and other insects. Follow-up due soon.”


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