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Pest Control Reviews

A pest infestation can cause extensive damage, contaminate your home, and be difficult to control. The quickest and most effective method of eliminating unwanted pests is to hire a professional pest control company. The best place to start your search? Pest control reviews.

We’ve reviewed some of the top pest control companies to give you a better understanding of your options and how you can choose the right pest control service. We’ve considered specialization, availability, inspection costs, workmanship guarantees, BBB rating, and reviews.

Check out our FAQs below to learn more about how to read a House Method pest control review.

Data and ratings accurate as of March 2018

Our pest control reviews at a glance

How can I prevent pest infestations?

There are three main steps that you can take to make your home as uninviting as possible to pests:

  1. Keep your home dry—Pests often rely on water—mosquitoes need water to reproduce; and mice, rats, and cockroaches need a water source to survive. In fact, cockroaches can survive for months without food, yet die within a week without access to water. To eliminate excess moisture:
    • Keep your dishes washed and your sink empty and dry
    • Keep the bathroom ventilation fan on when you take a shower
    • Fix any leaky piping—a leaky faucet leads to pooling water and provides a water source to pests
    • Clean up any spills immediately
    • Dry the floors after you mop
    • Pour out excess water that has drained from plant stands
    • Empty and clean humidifiers daily following the instruction manual
  2. Don’t feed the pests—If there’s a food source in your house, pests will locate it. It’s critical to eliminate any excess food that would provide sustenance to pests.
    • Close and seal any uneaten food, preferably in a vacuum sealed container or airtight storage containers.
    • Clean up any crumbs or food waste immediately after preparing or eating a meal or snack.
    • Get a pest-proof trash can or carry any food trash out to the curb as soon as possible.
    • Watch your pet food—it’s worth investing in pet food storage containers for all of your pets. Or having set meal times for your pets. Don’t put out food for them to graze on all day and all night, the more controlled the exposure to the food, the less you’ll entice pests.
  3. Keep pests outside—To prevent pests from entering your home:
    • Seal your door—Install a steel or aluminum threshold to your door and then add a nylon door sweep or purchase a door seal kit.
    • Install screens—If you like to keep your doors and windows open for ventilation and fresh air, install mesh screens. Look to install mesh screens with gauze of 20 mm or smaller to prevent pests from entering your home.
    • Repair cracks—An exterior issue for an internal problem. Find and replace any missing pieces of brick or siding, fill old joints with mortar, and find and fill any major cracks with caulk. Check your window frames and the places where your siding meets the roof and the foundation. Repairing these cracks with also increase the energy efficiency of your home, making it less costly to cool or heat.
    • Check inspection points—Any time a utility contractor installs a new element to your home (internet, cable, electric, gas, water, etc.) make sure the points of entry (usually at ground level or the roof line)  are secure.
    • Cover large openings—Put screens in your doors and windows. Don’t forget the chimney and vents.
    • Keep your foundation dry and protected—Fill in gaps between the siding of your house and its foundation. Ensure there are proper drainage mechanisms and add additional protection to keep the moisture out if warranted.

What are the most common pests?

Pests come in two varieties: insects (and arachnids) and mammals. To deal with an infestation—or to determine whether to call a professional—you’ll need to know what pests you’re dealing with.

  1. Ants—Ants are ubiquitous during warmer months, and are active year round in warmer, more humid climates. Ants usually build their nests—called colonies—outdoors but enter homes to forage for food and water. When ants colonize your house, you have an infestation on your hands. When it comes to treating ant infestation, the degree of difficulty will depend on the kind of ant. Read our guide on how to get rid of ants.
  2. Bed bugs—Unfortunately, most people discover bed bug infestations only after they start biting. Bed bugs feed on blood at night when you’re asleep often without detection. Bed bugs are difficult to exterminate as they hide in cracks in the wall, under your bed, and even inside your mattress. The best evidence is a bed bug—alive or dead. Lift up your mattress to see if you can locate and trap one. Another alternative is to check for evidence of excrement, which look like small black or brown stains or tiny red or black mounds. If you find evidence, call a professional.
  3. Cockroaches—There are more than 3,000 species of cockroaches, though only 50 species live in the United States. Those that do live here range from a half an inch to four inches long and are most commonly found near food waste. If you have a cockroach issue, you’ve probably seen them in your kitchen. Cockroaches will seek out warmth, so check behind light switches, inside electronics, and near your heat vents. If they’re congregating near a heat source, they’re reaching critical mass. It’s time to call an exterminator.
  4. Beetles—Beetles are often mistaken for cockroaches. When in doubt, look for protruding antennae and chewing mandibles—features unique to beetles. Some beetles munch on wool, fabrics, and even wood furniture. Other beetles seek out more familiar food sources, like flour and grain. If you’ve observed furniture damage or beetles in your kitchen, contact a specialist. They’ll develop a specialized plan to address your beetle infestation.
  5. Termites—Termites are small—a quarter inch to a half an inch—but can do serious damage to your home. Termites destroy parts of more than 60,000 homes in the United States and cause at least $5 billion in damage in the States each year. Aside from extermination, regularly scheduled termite inspections are the best way to keep these bugs at bay. If you find mud tubes (tunnels used to travel around open or exposed spaces) or notice holes in and deterioration of wood in your home, termites are the likely culprit. You’ll also be able to tell if termites have infested your home if you hear a flat, hollow sound while tapping on a wooden beam, windowsill, baseboard, or wall. Here’s more information on how to resolve a termite infestation.
  6. Fleas—These ovular flightless insects are tiny—only 3 mm long. They travel by utilizing hind legs that allow them to leap up to 50 times their body length. Fleas are most prevalent in the summer because they thrive in warmer, humid climates. Fleas live by consuming blood from other living creatures, and prefer other mammals like cats and dogs than humans. They often enter homes through contact with a pet. Detection of fleas is as simple as noticing whether your pet has fleas in their fur.
  7. Flies—More than 100 pathogens are associated with the common housefly—including Salmonella and E. Coli. Flies multiply rapidly. One pair of flies mating can produce more than a million offspring in just a few weeks. While flies don’t typically lend themselves to infestations, preventative measures can be taken. They are the most active during the spring and summer.
  8. Fruit fliesFruit flies are active all year long yet may appear more frequently in the summer and fall. They are attracted to ripe fruits and vegetables in the kitchen as well as alcohol and sugary drinks. The easiest ways for fruit flies to enter your house is through a window or doorway that is not properly sealed or is left ajar. Fruit flies go anywhere where food ferments and rots and need only a thin layer of fermenting or rotted food to eat, lay eggs, and reproduce. Fruit flies flourish in moist environments like garbage disposals and drains.
  9. Stinging pests—We’ve grouped together multiple stinging insects—bees, hornets, scorpions, wasps, and yellow jackets. Seeing one or two in your home is not immediate cause for concern. If you are able to locate the source—their hive or nest—you may be able to remove it on your own with proper protection. Don’t end your search for nests once you discover one—there are likely more close by. If you discover multiple hives, it’s time to call the exterminator.
  10. Spiders—There are thousands of species of spiders—some are dangerous, but most aren’t. If you notice one or two spiders in your home—likely because they’ve built a web in a windowsill, basement, air vent, crawl space, or dark corner—don’t panic. You can capture them in a cup and release them outside, or you could squish the spider with a shoe, napkin, or tissue to kill it. If there are more than a few spiders, consider calling a pest professional to help you determine whether you’re dealing with an infestation.

Dealing with a different type of animal infestation? Here are four common mammals that can wreak havoc on your home:

  1. Bats—These flying mammals are nocturnal creatures that feed on insects at dusk and throughout the night. They’ll roost in dark places—basements, attics, chimneys, or storage sheds. Bats can be dangerous—or illegal—to remove on your own, so call in a professional if you’ve seen evidence of bats in your house.
  2. Mice—Rodents enter homes to find food, water, and shelter from the elements. If you spot a mouse in your home, it’s likely not the only one. Mice are small (12–20 cm in length, including tail) and are white, brown, or grey. You’ll also know you’ll have mice if you spot black, rice-shaped pellets—mouse droppings—along baseboards or walls. You may also spot holes or gnaw marks along your walls—or hear scratching, scuttling, or squeaking at night.
  3. Rats—Larger than mice, rats are 25–50 cm in length, including tail. The easiest way to differentiate between a mouse and a rat—other than size—is the tail. Rats have tails that are long, thick, hairless, and scaly, whereas mice have tails that are thin and hairy. It’s important to know whether you’re dealing with mice or rats because the methods for getting rid of these rodents are different. If you see rats in your house, call a professional.
  4. Racoons—You don’t want a raccoon in your house. Raccoons enter houses through basements, attics, or garages and take up residency. Raccoons are scavengers and will feed from trash cans and rummage through any easily accessed shelving or storage bins. Many times, you’ll notice damage or fecal droppings before you’ll see the raccoon. If they’re in your home, you’re going to need a professional to remove them. A service professional can also apply repellent, but make sure you talk to them about potential hazards if you have house pets.

DIY or hire for pest control?

Some DIY pest control projects end up more costly than paying a professional for a service visit. To determine when to attempt to address pest control on your own and when to call a pro, take into account these four factors:

  1. Severity—If there’s only a small number of pests—and you’re confident that you’ve identified their source—you’re able to take some steps on your own to eliminate them from your life. Take some DIY measures, be thorough, and wait. If pests reappear, call in a professional to reassess the source of the infestation. If there’s an overwhelming infestation that needs to be dealt with immediately, call a professional.
  2. Financial cost—Purchasing the supplies or chemicals needed to address your pest issue may appear lower than the cost of a service visit from a professional. But add up all of the financial costs to fully resolve the issue, and the total cost may end up to cost more than working with a professional. Some pest infestations are difficult or dangerous to eliminate without professional help. Store-bought remedies or chemicals may eventually work, but you’ll have to deploy them multiple times. When you work with a professional, return visits may be included in the initial fee or in the contract. They’re also pest management experts and will provide the best service and advice to fully resolve your issue. To assess your situation, factor in the severity of the problem as well as the cost of the worst-case scenario in attempting a DIY solution.
  3. Opportunity cost—Most pest infestations are treatable but aren’t simple. To successfully treat a pest infestation, you’ll need to invest time. Hiring a professional, who is paid for their efficiency and effectiveness in managing pests in homes just like yours, can save you a lot of time and effort. If time is on your side, by all means investigate to determine whether there are DIY options that you can implement. If you’d rather invest your time elsewhere, consider hiring a professional. It’s always important to be home and present while a professional is inspecting your house.
  4. Risks—Dealing with pests can be infuriating or disgusting, while exterminating others can be downright dangerous. Fruit flies are innocuous and annoying. Many people chose to deal with them on their own. Yet fleas, bed bugs, mice, rats, and flies can carry diseases, and some spiders are extremely venomous. Mammals and other wildlife can be aggressive, unpredictable, and even carry rabies. When making your decision, consider the health risks presented by attempting to deal with the pest on your own.

What are my DIY pest control options?

The best way to resolve an infestation is to prevent one from starting in the first place. That’s why preventative measures are so critical to pest control. Nevertheless, if pests have found their way into your home, here are six natural DIY remedies for pest control:

  1. Use liquid dish detergent—Make a simple toxic solution that will kill pests like fleas, fruit flies, and ants instantly. Add 5–10 drops of liquid dish detergent to an inch deep bowl of water or glass container of apple cider vinegar. Mix the solution for 10–15 seconds and place under lamplight. Flies and fleas are attracted to the light and the smell and will crawl, fly, or hop into the vessel, get stuck in the liquid due to the viscosity of the dish detergent, and die.
  2. Place used coffee grounds or baby powder near entrancesAnts are repelled by strong scents given off by used coffee grounds and baby powder. The acidity of the coffee will burn ants’ bodies, causing them to avoid the coffee ground barriers.
  3. Use snap trapsSnap traps are effective for killing mice and some rate, but sometimes fail to fully kill the animal, injuring a only limb instead. If you use this type of trap, make sure to keep it away from pets and children to reduce the risk of injury. You can also use box or live traps, designed to capture mice or rats without injuring them. Bait traps contain poisoned bait that will kill a rodent after ingestion. Parents with children the home and pet owners should not use bait traps.
  4. Concoct a tincture—Mix 5–10 drops of an essential oil with one cup of grain alcohol to create a preventative tincture. Citronella, lemon, eucalyptus, geranium, lavender, lemongrass, and tea tree essential oils work for mosquito prevention. Geranium, lavender, and patchouli essential oils deter flies. Rosemary is effective in preventing fleas and ticks, and tea tree, clove, or peppermint essential oil helps prevent ants. Mice abhor the smell of peppermint, and though only a temporary solution, 5–10 droplets of peppermint essential oil can be placed on cotton balls and spread around potential mouse entry points like doors and kitchen cabinets.
  5. Add herbal plants to your home—Once clean and pest-free, consider adding plants like sage, rosemary, and lemon balm to your home. These house plants secrete essential oils that deter fleas and other pests from entering a home and prevent them from laying eggs. You can also plant citronella, marigolds, basil, and catnip around the perimeter of your home.

Depending on the pest, you may have chemical remedies that you can deploy on your own without professional assistance. When using chemical solutions, read the instructions carefully. It’s better to call a professional than to improperly deploy a chemical in your home.

Parents with children in the home or those who have pets should exercise great caution when using any type of chemical remedy.

  1. Deploy sodium borate—Boric acid—also known as borax—sprinkled in your bathrooms and kitchen will help manage infestations of anything that would walk on top of it. Borax is a low-toxicity substance that poisons insects slowly. Because it does not work instantly, pests that walk through it will track it back to their nests or colonies, spreading the poison to others. Be aware that borax is dangerous to children and pets.
  2. Spray insecticide—Insecticide will kill mature insects like flies and fruit flies, but will not typically eliminate eggs or larvae. Look for a non-toxic insecticide should you wish to use one to combat your fly infestation.
  3. Rodent poisonPoisons used to kill rodents are generally anti-coagulants—they inhibit blood clotting. When a mouse or rat consumes this poison, it hemorrhages and suffers internal bleeding. Although this is an effective way to kill rodents, the poison can be accidentally ingested by pets or children, so use low-toxic solutions with extreme caution. Only use rodenticides if all other methods fail.
  4. Use an insect fogger—A chemical product, foggers disperse toxic gas in large open rooms. It is critical that the instructions are followed. Advanced planning is required, as your family and your pets will need to be out of your home while the fogger is deployed. Prior to use, turn off your electricity at the breaker box, put away all kitchen tools, utensils, and countertop appliances, close all cabinets, cover your furniture, open all interior doors, and close all the windows. This ought to be a last option for DIY insect removal in your house—many homeowners prefer to call in a professional before resorting to a fogger.

How do I keep my pets safe from pesticides?

If you have pets and plan to deploy any pesticides to deal with an infestation, be careful. There are seven methods to reduce risk to your pets:

  1. Removal—Before applying pesticides in your home, remove your pets from the house, along with any toys, bedding, food bowls, water bowls, and anything else that might be contaminated.
  2. Read instructions—Read all directions for application before using a pesticide.
  3. Exile—Keep your pets out of your house and away from your property until all of the pesticide has completely dried. Upon returning to your house, open windows and doors to improve ventilation. If you use granular lawn products, you may need to keep your pets off the lawn for at least 24 hours. It may make sense to board your pets overnight while you deploy your pest control solution.
  4. Cover—For pets that cannot be removed, such as fish in an aquarium, follow every possible precaution to ensure that no vapors can enter your filtration system or the water. Cover the tank. If you are using a fogger, take extra care. Turn off your fish tank pump and filtration system entirely—assuming that would not place your fish at a higher risk of death.
  5. Avoid bait traps—Bait traps contain poisonous pellets disguised as food. They’re used to combat—and kill—mice, rats, raccoons, and other mammals. Cats and dogs will also be attracted to these pellets, as they’ll smell like food to them as well. When possible, use other methods of pest control. If you must use bait traps, consider removing your pets from the property while you deploy them. Map out the locations where bait traps are placed to ensure that you check and remove all of them before bringing your pets back to your home.
  6. Avoid secondary poisoning—Regardless of what the packaging says, do not bury bait traps or any animal killed by the bait trap where a dog or cat could dig it up. Pets can be poisoned if they eat or encounter poisoned prey—this is called secondary poisoning.
  7. Discuss with a professional—If you do elect to work with a pest control specialist, speak with them about your pets and your concerns. Choose a plan that minimizes risk for your pets.

How do I choose a pest control professional?

DIY pest control not your thing? Here’s how to choose a pest control company.

Friends or family members who have used a pest company in your area are a great place to start. Outside of recommendations and referrals, there is ample information comparing pest control companies, so check pest control reviews. Factors to consider include how long a pest control provider has been in business, the types of services they provide, whether they offer child- and/or pet-safe options, and their pricing structure.

Check out Better Business Bureau or the state pesticide regulatory office to verify company information. Narrow your list to two to five companies to interview and call to speak with a representative from each company.

Here are three questions you’ll want to ask during an initial conversation:

1. Do your technicians have current licenses recognized by the state pesticide regulatory office?

Most offices will verify their licensure information and provide specific registration numbers for the technician that would be dispatched to your house. You can verify the licensure by calling the state pesticide regulatory office.

2. How does your company keep staff informed of changes in regulations, products, techniques, and safely deploying solutions?

You are seeking to understand whether the company employs staff that are kept up to date on new technology, regulations, and safety concerns.

3. Do you have a certified entomologist on staff?

The Entomological Society of America certifies individuals that complete relevant training and demonstrate mastery of pest control techniques, applications, and safety. Technicians can either certify as an Associate Certified Entomologist or a Board Certified Entomologist. To maintain certification, individuals are required to take continuing education courses and re-certify regularly, so you’ll know the pest management professional has the latest training if they have their certification.

4. How will you handle my particular problem?

Ask the company how they manage their pest control processes for the specific problem you’re experiencing. Some companies specialize in particular pest control while others are generalists and will work across a variety of insect and mammalian infestations. This would also be an appropriate place to ask the company for a referral to a previous customer that faced a similar problem.

Don’t forget to ask about payment and safety:

1. What do you charge for an initial service visit, and what is included?

Many companies will charge for an initial service visit to assess the situation—and then bill for the additional work if it is needed.

2. Will you provide an estimate in writing for the work that is to be conducted?

If a company won’t provide a written quote or estimate, don’t use them. Find a company that will provide an itemized estimate and explain it to you should you have any questions about the work that is included.

3. What are the terms of the contract for this work?

Many pest control companies offer long-term maintenance and inspection contracts. Make sure the contract provides only the services that you want and requested before you sign.

4. What service guarantees do you provide for clients—and what happens if the problem returns? Some companies provide a guarantee for their services and others do not. Some guarantees are better than others. Know what you are getting when you select a vendor. It may make sense to pay a bit more to a company that has a better guarantee.

5. Will you tell me about the insurance that you offer? Does it cover your me, my property, and your employee?

Similar to the guarantee, you’ll want to know the extent of the company’s insurance policy, should an incident occur while they’re on site.

6. Will you tell me about your low-toxicity pest control options?

It’s important to consider what options are available to you to reduce risk of toxins entering your house.

7. What measures can I take to prevent exposures and accidents?

Asking this question demonstrates that you care about safety for yourself, your family, and the company’s employees—and are invested in identifying a pest control solution that prioritizes safety.

How do I read a House Method pest control review?

The House Method editorial team provides objective ratings on the products and services our readers care about. We offer quick, digestible facts about pest control providers to help you make an informed decision when selecting a pest control company.

When you come across a pest control review, you will be provided with a summary of the pest control provider, a pest control comparison chart, a list of services offered, details about what to expect during treatment, treatment frequency, cost, BBB rating, information about the pest control company’s years in business, and objective reviews from consumers.

1. Summary

Within the summary, we explain the types of services provided by the pest control company and where these services are offered in the United States.

2. Pest control company comparison chart

The pest control comparison chart comprises a House Method pest control provider rating, details about national availability, whether a free inspection is provided, and a link to the pest control company’s complete House Method review.

3. House Method pest control rating

House Method pest control review ratings are awarded based on a weighted 10-point scale that scores pest control providers on BBB rating, national availability, satisfaction guarantee, categories of services (insect, bird, rodent), additional services, eco-friendly options, and whether free inspections and free quotes are provided to consumers.

We score pest control providers on these items because we believe these are most valuable to the consumer and give a clear and objective review of the overall quality of a pest control company.

4. National availability

National availability information is provided to inform the consumer about which states are serviced by the pest control company. Some pest control providers are available nationwide, while some are available only in certain states.

5. Free inspections

A free inspection shows that a pest control company is willing to assess the extent of a pest problem before recommending treatment options and charging the consumer.

6. Pest control services offered

In each pest control review, there is a list of pests that the company specializes in removing, in addition to other services offered by the company.

7. What to expect

This section provides details on what to expect during the treatment process. Typically, there will be a step-by-step process listed out—from scheduling an inspection to performing follow-up treatments.

8. Treatment frequency, cost, and years in business

The frequency of treatment will depend on the specific problem a consumer has. Some pest control companies will offer follow-up treatment in addition to the initial treatment procedure to ensure that a pest problem is completely eradicated.

Like treatment frequency, the cost of pest control will vary based on a consumer’s pest problem. Most pest control companies require consumers to schedule an appointment before offering a price estimate.

By including the number of years a pest control company has been in business, consumers can gain additional insight into the legitimacy and trustworthiness of a company.

9. BBB rating

BBB ratings represent the BBB’s opinion of how a company is likely to interact with its customers. This rating is based on the business’ complaint history with the BBB, the type of business, the length of time the business has been operating, and the transparency of the business, among other factors.

BBB assigns ratings from A+ (highest rating possible) to F (lowest rating possible). In some cases, the BBB will not rate the business due to insufficient information. Lack of BBB rating is not the same as a poor BBB rating, but is simply reflective of too little data.

10. Consumer review of pest control provider

We include consumer opinions in our pest control reviews because we believe in the power of a third-party review in informing a purchase decision. The consumer reviews included in our individual pest control reviews have been pulled from the pest control provider’s website.

House Method rating methodology

Because we endeavor to provide the very best home warranty reviews, we based our ratings on information found through our independent research, including information found on the website of the company being reviewed as of the date of most recent review or through contacting the subject company as an anonymous prospective customer. We aim to update our ratings on a systematic and periodic basis and to disclose the date of most recent review on pages where the rating appears. Please see our rating methodology for additional information.




Ehrlich specializes in Green Pest Control and employs a targeted, environmentally friendly, organic approach when treating your property.


Ehrlich is available in Delaware, Florida, Georgia, Maine, Maryland, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Washington DC.

Eco Friendly
Free Estimate
Workmanship Quality Guarantee
Visit Site

In addition to offering quality pest and termite prevention services, Massey Services has introduced innovative techniques that reduce dependence on pesticides and help preserve water resources.


Massey Services is available in Florida, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Texas.

Free Estimate
Workmanship Quality Guarantee
Visit Site

Terminix specializes in termite and pest control services for homes and corporate businesses across the nation, and provides a 100% satisfaction and protection guarantee if you're not satisfied within 30 days of an inspection or treatment.


Terminix offers its services in all 50 states.

BBB Accredited
Eco Friendly
Nationally Available
Workmanship Quality Guarantee
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TruGreen provides an extensive mosquito control package that controls mosquitos within 24 hours of employing an innovative formula and targeted application technique.


TruGreen is available in 47 states—it does not service Alaska, Hawaii, or Vermont.

BBB Accredited
Eco Friendly
Workmanship Quality Guarantee
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Western Pest has a written, pest-free, money-back guarantee that refunds you the cost of the service if you’re not completely satisfied.


Western Pest offers services in Connecticut, New Jersey, New York, Pennsylvania, and Delaware.

BBB Accredited
Eco Friendly
Free Estimate
Good Customer Service
Workmanship Quality Guarantee
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