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A pest infestation can cause extensive damage, contaminate your home, and be difficult to control. The quickest and most effective method of eliminating unwanted pests is to hire a professional pest control company. The best place to start your search? Pest control reviews.
We’ve reviewed some of the top pest control companies to give you a better understanding of your options and how you can choose the right pest control service. We’ve considered specialization, availability, inspection costs, workmanship guarantees, BBB rating, and reviews.
Check out our FAQs below to learn more about how to read a House Method pest control review.
Data and ratings accurate as of March 2018
There are three main steps that you can take to make your home as uninviting as possible to pests:
Pests come in two varieties: insects (and arachnids) and mammals. To deal with an infestation—or to determine whether to call a professional—you’ll need to know what pests you’re dealing with.
Dealing with a different type of animal infestation? Here are four common mammals that can wreak havoc on your home:
Some DIY pest control projects end up more costly than paying a professional for a service visit. To determine when to attempt to address pest control on your own and when to call a pro, take into account these four factors:
The best way to resolve an infestation is to prevent one from starting in the first place. That’s why preventative measures are so critical to pest control. Nevertheless, if pests have found their way into your home, here are six natural DIY remedies for pest control:
Depending on the pest, you may have chemical remedies that you can deploy on your own without professional assistance. When using chemical solutions, read the instructions carefully. It’s better to call a professional than to improperly deploy a chemical in your home.
Parents with children in the home or those who have pets should exercise great caution when using any type of chemical remedy.
If you have pets and plan to deploy any pesticides to deal with an infestation, be careful. There are seven methods to reduce risk to your pets:
DIY pest control not your thing? Here’s how to choose a pest control company.
Friends or family members who have used a pest company in your area are a great place to start. Outside of recommendations and referrals, there is ample information comparing pest control companies, so check pest control reviews. Factors to consider include how long a pest control provider has been in business, the types of services they provide, whether they offer child- and/or pet-safe options, and their pricing structure.
Check out Better Business Bureau or the state pesticide regulatory office to verify company information. Narrow your list to two to five companies to interview and call to speak with a representative from each company.
Here are three questions you’ll want to ask during an initial conversation:
1. Do your technicians have current licenses recognized by the state pesticide regulatory office?
Most offices will verify their licensure information and provide specific registration numbers for the technician that would be dispatched to your house. You can verify the licensure by calling the state pesticide regulatory office.
2. How does your company keep staff informed of changes in regulations, products, techniques, and safely deploying solutions?
You are seeking to understand whether the company employs staff that are kept up to date on new technology, regulations, and safety concerns.
3. Do you have a certified entomologist on staff?
The Entomological Society of America certifies individuals that complete relevant training and demonstrate mastery of pest control techniques, applications, and safety. Technicians can either certify as an Associate Certified Entomologist or a Board Certified Entomologist. To maintain certification, individuals are required to take continuing education courses and re-certify regularly, so you’ll know the pest management professional has the latest training if they have their certification.
4. How will you handle my particular problem?
Ask the company how they manage their pest control processes for the specific problem you’re experiencing. Some companies specialize in particular pest control while others are generalists and will work across a variety of insect and mammalian infestations. This would also be an appropriate place to ask the company for a referral to a previous customer that faced a similar problem.
1. What do you charge for an initial service visit, and what is included?
Many companies will charge for an initial service visit to assess the situation—and then bill for the additional work if it is needed.
2. Will you provide an estimate in writing for the work that is to be conducted?
If a company won’t provide a written quote or estimate, don’t use them. Find a company that will provide an itemized estimate and explain it to you should you have any questions about the work that is included.
3. What are the terms of the contract for this work?
Many pest control companies offer long-term maintenance and inspection contracts. Make sure the contract provides only the services that you want and requested before you sign.
4. What service guarantees do you provide for clients—and what happens if the problem returns? Some companies provide a guarantee for their services and others do not. Some guarantees are better than others. Know what you are getting when you select a vendor. It may make sense to pay a bit more to a company that has a better guarantee.
5. Will you tell me about the insurance that you offer? Does it cover your me, my property, and your employee?
Similar to the guarantee, you’ll want to know the extent of the company’s insurance policy, should an incident occur while they’re on site.
6. Will you tell me about your low-toxicity pest control options?
It’s important to consider what options are available to you to reduce risk of toxins entering your house.
7. What measures can I take to prevent exposures and accidents?
Asking this question demonstrates that you care about safety for yourself, your family, and the company’s employees—and are invested in identifying a pest control solution that prioritizes safety.
The House Method editorial team provides objective ratings on the products and services our readers care about. We offer quick, digestible facts about pest control providers to help you make an informed decision when selecting a pest control company.
When you come across a pest control review, you will be provided with a summary of the pest control provider, a pest control comparison chart, a list of services offered, details about what to expect during treatment, treatment frequency, cost, BBB rating, information about the pest control company’s years in business, and objective reviews from consumers.
Within the summary, we explain the types of services provided by the pest control company and where these services are offered in the United States.
2. Pest control company comparison chart
The pest control comparison chart comprises a House Method pest control provider rating, details about national availability, whether a free inspection is provided, and a link to the pest control company’s complete House Method review.
3. House Method pest control rating
House Method pest control review ratings are awarded based on a weighted 10-point scale that scores pest control providers on BBB rating, national availability, satisfaction guarantee, categories of services (insect, bird, rodent), additional services, eco-friendly options, and whether free inspections and free quotes are provided to consumers.
We score pest control providers on these items because we believe these are most valuable to the consumer and give a clear and objective review of the overall quality of a pest control company.
4. National availability
National availability information is provided to inform the consumer about which states are serviced by the pest control company. Some pest control providers are available nationwide, while some are available only in certain states.
5. Free inspections
A free inspection shows that a pest control company is willing to assess the extent of a pest problem before recommending treatment options and charging the consumer.
6. Pest control services offered
In each pest control review, there is a list of pests that the company specializes in removing, in addition to other services offered by the company.
7. What to expect
This section provides details on what to expect during the treatment process. Typically, there will be a step-by-step process listed out—from scheduling an inspection to performing follow-up treatments.
8. Treatment frequency, cost, and years in business
The frequency of treatment will depend on the specific problem a consumer has. Some pest control companies will offer follow-up treatment in addition to the initial treatment procedure to ensure that a pest problem is completely eradicated.
Like treatment frequency, the cost of pest control will vary based on a consumer’s pest problem. Most pest control companies require consumers to schedule an appointment before offering a price estimate.
By including the number of years a pest control company has been in business, consumers can gain additional insight into the legitimacy and trustworthiness of a company.
9. BBB rating
BBB ratings represent the BBB’s opinion of how a company is likely to interact with its customers. This rating is based on the business’ complaint history with the BBB, the type of business, the length of time the business has been operating, and the transparency of the business, among other factors.
BBB assigns ratings from A+ (highest rating possible) to F (lowest rating possible). In some cases, the BBB will not rate the business due to insufficient information. Lack of BBB rating is not the same as a poor BBB rating, but is simply reflective of too little data.
10. Consumer review of pest control provider
We include consumer opinions in our pest control reviews because we believe in the power of a third-party review in informing a purchase decision. The consumer reviews included in our individual pest control reviews have been pulled from the pest control provider’s website.
House Method rating methodology
Because we endeavor to provide the very best home warranty reviews, we based our ratings on information found through our independent research, including information found on the website of the company being reviewed as of the date of most recent review or through contacting the subject company as an anonymous prospective customer. We aim to update our ratings on a systematic and periodic basis and to disclose the date of most recent review on pages where the rating appears. Please see our rating methodology for additional information.
Ehrlich specializes in Green Pest Control and employs a targeted, environmentally friendly, organic approach when treating your property.
Ehrlich is available in Delaware, Florida, Georgia, Maine, Maryland, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Washington DC.
In addition to offering quality pest and termite prevention services, Massey Services has introduced innovative techniques that reduce dependence on pesticides and help preserve water resources.
Massey Services is available in Florida, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Texas.
Orkin recognizes that every industry and business requires customized methods to exclude or eliminate pests. The company specializes in protection against common pests, including termites, rodents, and insects.
Orkin is available in 46 states—it does not service Alaska, North Dakota, South Dakota, or Wyoming.
Rentokil develops custom integrated pest management solutions for your home and business. They offer year-round protection with their pestfree365 program.
Rentokil is available in all 50 states.
Terminix specializes in termite and pest control services for homes and corporate businesses across the nation, and provides a 100% satisfaction and protection guarantee if you're not satisfied within 30 days of an inspection or treatment.
Terminix offers its services in all 50 states.
TruGreen provides an extensive mosquito control package that controls mosquitos within 24 hours of employing an innovative formula and targeted application technique.
TruGreen is available in 47 states—it does not service Alaska, Hawaii, or Vermont.
Western Pest has a written, pest-free, money-back guarantee that refunds you the cost of the service if you’re not completely satisfied.
Western Pest offers services in Connecticut, New Jersey, New York, Pennsylvania, and Delaware.