Home > Pet Insurance > Lemonade Pet Insurance Review: Cost & Coverage 2022

Lemonade Pet Insurance Review: Cost & Coverage 2022

Updated Nov 16, 2022

Updated Nov 16, 2022

Home > Pet Insurance > Lemonade Pet Insurance Review: Cost & Coverage 2022

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Best known for providing affordable, simple homeowners and renters insurance policies, Lemonade Pet Insurance extends the company’s tech-savvy model to include pet parents. Lemonade’s intuitive pet insurance policies are comprehensive, providing low-cost and wide-reaching coverage in just a few minutes. 

Best Overall
Lemonade
  • Competitively affordable monthly premiums
  • Only a 48-hour waiting period for injuries
  • Offers speciality plan types for puppies and kittens

After considering dozens of pet insurance companies operating throughout the country, we found Lemonade to be one of the best pet insurance options. Read on to learn how Lemonade Pet Insurance’s policy coverages, deductible options, and premiums set it apart from other pet insurance providers. 

Lemonade Pros and Cons

Pros

  • Fast claims processing reimburses you quicker than competitors
  • Low-cost monthly premiums
  • Simple application
  • Specialized preventative package available for puppies and kittens

Cons

  • Coverage for treatments like physical therapy is included at an additional charge

Our Take on Lemonade Pet Insurance

Lemonade Insurance aims its policies toward young, tech-savvy pet owners looking for affordable coverage and convenient policy options. Lemonade’s customization options and annual limits are average compared to the rest of the pet insurance industry, but policies are exceptionally low-priced. Some of the biggest reasons why we recommend Lemonade for pet owners include:

On-the-go claims processing: The Lemonade app makes it easy to file claims on the go, which can be ideal for busy pet owners. Many claims are also paid out instantly, which helps you get reimbursed faster. 

Low prices: Our review found that most pet owners can expect to pay between $11 and $40 for their Lemonade insurance premium. This is exceptionally affordable when compared to other providers in the industry. 

Streamlined application: Lemonade’s online application is user-friendly and can help you get covered in just a minute or two.

Lemonade may not be right for you if you’re looking for unlimited annual benefits or the most inclusive policies possible. 

Lemonade Pet Insurance Plans and Coverage

Lemonade Pet Insurance’s base offering is its Base Accident and Illness plan. You can add individual wellness and coverage benefits to the plan depending on your pet’s age and individual needs. 

Accident and Illness

As the name suggests, Accident and Illness coverage helps you cover a wide range of treatment and vet visit fees that pet owners might run into if their pet is injured or falls sick. Instead of splitting its offerings into two or more plans like some competitors, Lemonade’s Accident and Illness plan is a single option that covers broken bones and allergies alike. 

Examples of items and treatments included under Lemonade’s Base Accident and Illness plan include: 

  • Blood tests
  • Urinalysis
  • X-rays
  • MRIs
  • Lab work and bloodwork results 
  • CT scans 
  • Ultrasounds
  • Outpatient and specialty care
  • Hospitalization
  • Emergency care 
  • Surgeries
  • Prescription medications
  • Injections and medications administered in an inpatient setting

A Lemonade pet insurance policy provides you with competitive coverage compared to the rest of the pet insurance industry. While the Accident and Illness plan doesn’t include some select common treatments (like physical therapy) found under other pet insurance providers’ plans, its affordable monthly premium makes pet insurance more accessible. 

Extended Accident and Illness

In addition to its basic plan that covers diagnostic tests, surgeries, and other expenses you might incur after a sudden illness or accident, you can also add extended wellness benefits to your Lemonade insurance plan. Each extended benefit can be an add-on for your base coverage, and each option comes with an additional monthly charge.

The following extended benefits are available as add-on coverage options to Lemonade’s basic pet insurance offering.

Exam fees: Extends your coverage to include vet visit exam fees on qualifying visits for injuries and illnesses. This benefit does not extend to annual wellness exams.

Physical therapy: This add-on extends your pet insurance coverage to include reimbursements for chiropractic care, acupuncture, and other rehabilitative services.

Behavioral conditions: Covers diagnostics and therapy sessions for your pet’s new behavioral issues. This add-on includes a $1,000 annual benefit limit.

Dental illnesses: Extends coverage to surgery and treatments for canine or feline dental illnesses. This benefit does not cover routine dental cleaning or other preventative care appointments. It also comes with an additional $1,000 annual limit.

End-of-life and remembrance services: Provides you with up to $500 with no deductible to cover end-of-life expenses like euthanasia and cremation.

Concerning industry averages, Lemonade is unique because it allows you to select individual add-ons to include in your plan. While some of the best pet insurance companies include dental injuries and physical therapy under standard plans, Lemonade’s all-inclusive list of optional coverages helps you avoid paying for excess protections you don’t need. 

Preventative Care 

Lemonade offers two wellness plans that help cover the cost of routine health needs that your pet might run into throughout the year (for example, an annual checkup or a round of vaccines). Dogs and cats under two years of age also have access to specialized puppy and kitten options, which extend benefits to include spaying and neutering, microchipping, and other benefits pets might need in their first years of life. 

The basic wellness plan includes coverage for the following: 

  • One annual wellness exam (up to $50)
  • Fecal or internal parasite tests (up to $35) 
  • Three vaccines (up to $75 total)
  • One heartworm test or FeLV/FIV test (up to $40)
  • One blood test (up to $65)

The extended wellness plan includes all of the above benefits plus the following: 

  • Dental cleaning (up to $150 annually)
  • Flea and tick or heartworm medication (up to $65)

These preventative care packages are about equal to what other pet insurance covers in terms of wellness. 

Not Covered by Lemonade Pet Insurance 

Pre-existing conditions: Like other pet insurance providers, Lemonade does not cover pre-existing conditions that show symptoms when you sign up for your policy. 

Bilateral conditions: If your pet has a bilateral condition that worsens over time, you won’t have coverage. For example, suppose your pet suffers from hip dysplasia on its right side and develops it on its left after you buy a policy. In that case, medical expenses related to this condition will not be covered. Bilateral conditions are included in coverage if the first occurrence is after you sign up for coverage. 

Spaying and neutering: Spaying and neutering are only available for pets under two years of age. 

Dental illnesses: Dental illnesses are currently not covered under Lemonade’s pet insurance policies unless you purchase add-on coverage. 

Lemonade Coverages Levels and Deductibles

Like life insurance, health insurance, and any other type of coverage, your Lemonade pet insurance policy won’t cover everything. Be sure to consider the following when you select a pet insurance plan. 

golden puppy resting on a pillow in a crate at a veterinary office
Marcus Winkler/Unsplash

Annual Limits

Your pet insurance policy’s annual limit is the total dollar amount your insurance provider will contribute to qualifying medical care your pet needs. After reaching your annual limit, you’ll be responsible for 100% of any vet bill you receive. 

Lemonade offers policies with $5,000, $10,000, $20,000, $50,000, and $100,000 coverage limits. Choosing insurance coverage with a higher annual limit increases the monthly price of your policy. Our Lemonade Pet Insurance review found that Lemonade provided more annual limit choices than many other providers.

Deductibles

Like your renters’ or homeowners’ insurance, pet insurance comes with an annual deductible that you must pay toward your pet’s care needs. Your insurance will not “kick in” and offer you any type of reimbursement until you meet your deductible. 

Lemonade allows policyholders to choose between $100, $250, and $500 deductibles. These deductibles are significantly lower than those found on other pet insurance plans, making Lemonade a good choice for pet owners with fewer savings to cover emergencies. 

Reimbursement Levels

The reimbursement rate of your pet insurance policy is the percentage of your pet’s care cost that your insurance provider will pay once you meet your deductible. For example, if you have a policy with a 90% reimbursement level and receive a $100 bill for a prescription your pet needs, you’d need to contribute $10 (10%) towards the cost. Your insurance would cover the remaining 90% of the bill, which in this example, is $90. 

Lemonade allows you to choose between a 70%, 80%, or 90% reimbursement rate, which is standard in the pet insurance industry. Choosing a higher reimbursement level will increase your plan’s monthly cost.

Lemonade Pet Insurance Pricing

The Lemonade pet insurance cost you can expect to pay will usually be between $11 and $40 per month for most pet owners. When calculating the total cost of your plan, be sure to consider expenses that come along with your monthly premium, like your deductible and coinsurance percentage. 

Monthly Premium

To help you get a better idea of what you might pay for a Lemonade pet insurance policy, we requested quotes for a variety of animal types. The following monthly premiums were quoted for a pet owner in Alabama on a policy with a $500 deductible, a $10,000 annual benefit limit, and an 80% reimbursement schedule. All pets’ ages were listed as two years old, and genders were all quoted for male animals. 

Species & BreedDog – Large Mixed BreedDog – Golden RetrieverDog – ChihuahuaCat – Mixed BreedCat – Domestic Shorthair
Base accident and illness coverage$18.75$24.32$12.67$11.00$11.00
Monthly add-on for physical therapy coverage$1.16$1.51$0.75FreeFree
Monthly add-on for dental illness$12.96$12.95$12.95$12.00$12.00
Monthly add-on for adult wellness coverage$17.59$17.58$17.58$11.00$11.00
All quotes were collected on 11/11/2022

Deals and Discounts

If you’re already familiar with the Lemonade app and its available policies, you might already know that Lemonade also offers homeowners, renters, car, and even life insurance policies. You can save 10% on your pet insurance when you bundle it together with another Lemonade insurance package. 

You can also save 5% on your pet insurance policy by paying a year’s worth of premiums upfront rather than monthly. If you have more than one pet, you can save 5% by bundling both animals’ coverage through Lemonade. 

Lemonade Waiting Periods

Every pet insurance policy will include a waiting period that limits when you can use your benefits. Your waiting period begins the day you complete enrollment for coverage. Waiting periods prevent you from waiting until your pet is already hurt to sign up for insurance.

Lemonade’s pet insurance plans include a two-day waiting period for injuries and a 14-day waiting period for illnesses. There is also a six-month waiting period for cruciate ligament coverage, which is standard in the industry. Overall, these waiting periods are longer than normal but still reasonable for what you’d expect your pet insurance to cover. 

Lemonade Availability

Lemonade pet insurance is currently available in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Lemonade is currently unavailable in Idaho, Wyoming, Alaska, South Dakota, Minnesota, Kansas, Missouri, Kentucky, West Virginia, Vermont, Maine, Delaware, Florida, Louisiana, or Hawaii. 

Lemonade Reviews and Reputation

Lemonade Insurance Company is a New York-based insurance company with overall split reviews online. Unlike some competitors, Lemonade is not accredited with the Better Business Bureau (BBB) and maintains a D rating from the BBB’s independent council. This low grade may indicate that Lemonade is less likely to respond to customer complaints in a way that satisfies policyholders.

Individual customer reviews vary by site but lean favorably. Customer reviews that rated the company highly regularly praised Lemonade’s friendly representatives and fast claims process. However, customers who were unsatisfied with Lemonade regularly accused the company of using its pre-existing conditions clause to deny benefits where they should be issued.

“If only health insurance were this easy… I use Lemonade for renters and pet insurance. Claims are paid so fast, their A.I. is insanely good, and their customer support is great too. I feel like I understand my policies and the app is weirdly fun to use. Lemonade is so *refreshing.*”

— Kathryn A., Trustpilot, 10/19/2022

“When looking for pet insurance, I want the best for my girl. I looked at many insurance companies and Lemonade was the best fit for me and my Maddie. I picked the plan that I wanted and did a few add-ons like preventative. Maddie had gotten 3 vaccinations, so I filed the claim and within minutes, it was approved and the money was put directly into my account. Her vaccinations were 25.00 each and they covered 20.00 of the 25.00 on each vaccination. I would recommend Lemonade Pet Insurance for everyone with a pet or rather a family member.”

— Juvonne R., Trustpilot, 8/22/2022

“We got Lemonade pet insurance. It took them one month to decide that our dog had a pre-existing condition that, medically speaking, per our vet, is NOT a chronic condition. It can resolve and did resolve. As a puppy, he was exposed to bacteria and had Pyoderma. He got antibiotics, and it was cured. It was not mentioned again in the vet’s notes. But their bogus practitioner, who apparently knows little about veterinary medicine and skin diseases, made the determination that our dog has this “chronic” condition, that per our vet isn’t chronic. They’re incompetent, out of their element, and don’t know what they’re doing.”

—Susan, Better Business Bureau, 10/12/2022

Our Conclusion

Overall, Lemonade can provide an affordable option to get pet health insurance quickly. Lemonade’s claims and buying process are both simple and straightforward, providing you with an easy app-based claims process. While policies are not as inclusive as some other providers, Lemonade’s low prices and convenience can make it a great choice for young professionals and pet owners on a budget. 

Are you interested in learning more about Lemonade Pet Insurance? Click here to get your free custom quote or click the button below.

Best Overall
Lemonade
  • Competitively affordable monthly premiums
  • Only a 48-hour waiting period for injuries
  • Offers speciality plan types for puppies and kittens

Frequently Asked Questions

Does Lemonade Pet Insurance increase with age?

The cost of a Lemonade Pet Insurance policy may increase as your pet gets older. This is because older pets are more likely to need medical care, making you more likely to file a claim. 

How long does Lemonade Pet Insurance take to process claims?

Lemonade’s insurance technology streamlines most of its claims processes, meaning that some claims are paid instantly after you submit a request. If your claim needs to be manually processed, expect to see a refund in a few days. 

Does Lemonade Pet Insurance cover pre-existing conditions?

No. Like most other pet insurance companies, Lemonade’s insurance policies don’t cover pre-existing conditions. 

How much does Lemonade Pet Insurance cost?

Our review found that most pet owners could expect to pay between $11 and $40 a month for pet insurance coverage. This is exceptionally affordable when compared to most other competing providers. 

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