Rentokil Review (2023)

With over 90 years of experience, Rentokil provides expertise and innovative pest control solutions all around the world. Their mission is to protect people and enhance lives by providing solutions, which ensure public health and protect the environment through energy efficient and sustainable pest control services. Read House Method’s review below to determine if Rentokil is the best pest control company for you.

Rentokil pest control services

Founded in 1925, Rentokil has nearly a century’s worth of experience in tackling pests. Rentokil strives to provide energy efficient and sustainable pest control solutions that not only protect customers, but also the environment. The company is both GreenPro and QualityPro certified. 

The global brand owns regional pest control companies J.C. Ehrlich, Western Exterminator, and Presto-X. This means that unlike many companies with global call centers, representatives are local to your region and can provide tailored advice. 

Rentokil specializes in servicing both residential and commercial properties. It offers an innovative pest management approach, meaning treatment is designed to both get rid of existing pests and prevent future infestations. 

While coverage varies on plan and location, these are the common household pests treated by Rentokil: 

Pestfree365 Program

The Pestfree365 Program is Rentokil’s comprehensive pest control plan. It protects from 36 of the most common pests including spiders, moths, rats, mice, cockroaches, flees, and bed bugs. It also includes an annual termite inspection and monthly mosquito and tick treatment during peak seasons. 

After the initial interior and exterior inspection, a technician will service your property every four months. In between scheduled visits, customers can make unlimited service calls to address any issues. Emergency service is available 24/7—including weekends and holidays. 

Rentokil provides tailored solutions for each specific problem. Its treatments are child- and pet-friendly and appointment times are convenient to fit your schedule. After service, Rentokil guarantees satisfaction and offers customers preventative advice. If a problem persists, technicians will make as many visits as needed to resolve it. 

What you can expect

When you hire Rentokil to get rid of pests in your home, you can expect this four-step process:

1. Contact: After you reach out to Rentokil, a local pest specialist will return your call within 24 hours (Monday through Friday).
2. Survey: Discuss your pest problem with a specialist and arrange an appointment that is convenient for you.
3. Treatment: A specialist will come to your house at the appointed time and treat your home and yard.
4. Aftercare: Rentokil experts promise to make as many visits to your home as you require to ensure your problem is 100% solved.

Pest removal methods

Rather than relying solely on harmful chemicals, Rentokil uses a three-way approach to terminate pests. On top of pesticides, technicians implement physical and mechanical strategies as necessary to protect your home against unwanted pests. 

For example, Rentokil can change the environment of your home to make it less appealing to pests. These measures could include controlling light, temperature, and humidity by changing light bulbs, innovative heat treatments, and dehumidifiers. They may also use mechanical tools such as lue traps, insect light traps, and mechanical traps. The pesticides Rentokil does use are designed to minimize environmental impact while controlling pests. However, its services are not as eco-friendly as companies such as Aptive Environmental, which uses only natural, organic treatments.

Additionally, part of the Rentokil process is client education. Experts provide their customers with resources and information to implement pest-preventative practices and recognize future infestations.

Rentokil cost breakdown

The House Method reviews team called Rentokil to get a cost estimate for a 2,000-square-foot home in Pittsburgh, PA. For the Pestfree365 program, customers will pay an initial fee, plus a reduced fee for each monthly service. For Rentokil’s basic plan, customers can expect to pay between $600 and $1,220 annually. Discounts may be available at the time of purchase to reduce costs upfront.

The cost of your pest control plan will largely depend on a variety of factors including the type of pests present, severity of infestation, required treatment process, and property size.

To get a quote that accurately reflects your property, call 866-694-7028.

Rentokil reviews

While Rentokil is not accredited by the Better Business Bureau (BBB), it is certified by QualityPro, which sets the standards of excellence for professional pest management companies. The company has a 4.8 star rating on TrustPilot based on customer reviews. Here is what some people are saying about their experiences: 

Benjamin on March 26, 2020, said: 

“I was provided with excellent professional service both from the initial surveyor who came round and then the pest control inspector. They gave me peace of mind that they would help to resolve the rodent issue and come round when necessary. I was very pleased with the end result too and no more rat visits!” 

Geoff on March 23, 2020, said: 

“Can’t complain. They do the job right the first time every time. Carl always informs us what he’s done via printed reports and verbally, any recommendations are backed up with pictures and advice on proofing issues if any. Carl’s very pleasant with staff and customers when he’s here, and when he’s not we know we can always call him anytime for advice.” 

Tony on November 20, 2019, said: 

“Rentokil has been attending our rodent problem for a couple of months. Even though I was warned about some hidden cost if the treatment was complex, I was not expecting a second hidden cost and expensive at that. I am now cautious about what next. The surveyor and technician who I am dealing with are good people and easy to work with.” 

Company comparison

	Orkin	Terminix	Rentokil	Aptive
Score	94 / 100	92 / 100	85 / 100	81.5 / 100
Award	Most comprehensive plans	Most reputable	Best for regional expertise	Best for the environment
States Available	47	47	46	23
Annual Cost Range	$790– $980	$550– $700	$600– $1,220	$560– $620
BBB Rating	N/a	A-	N/a	A-
Online Chat?	✗	✓	✗	✓
Website	Visit Site	Visit Site	Rentokil.com	Visit Site
Phone #	877-871-4752	866-783-3517	866-694-7028	855-904-0143

Final thoughts

Overall, we give Rentokil a rating of 85 out of 100. We like the extensive coverage offered by its Pestfree365 program. We also believe its long history and dedication to safe, high-quality treatment make it one of the most reputable companies in the industry. 

You can expect high-quality service from Rentokil. Their expert technicians are trained and equipped with resources to help ensure your home stays pest-free. With their 365-day availability, you can rest easy knowing a technician will always be ready to serve you, no matter what day it is. Additionally, you’ll receive support from a regional expert ensuring your service is tailored to your needs. 

Company information

Rentokil was founded in 1925 by Harold Maxwell-Lefroy. He was a professor of entomology at Imperial College, London, and had been investigating ways to kill beetles. After attempting to patent an insecticide initially called Entokill, he changed the name to Rentokil because of trademark issues. They have now been in business for nearly 100 years and have grown to be a global provider of pest control with over 1000 branches worldwide.

• Company name: Rentokil
• Company type: Public
• CEO: Andy Ransom
• Year founded: 1925
• Headquarters: 1125 Berkshire Blvd Ste. 150, Wyomissing, PA, 19610
• State availability: 46
• BBB rating: N/A

To get Rentokil for your pest control needs, call 866-694-7028.

Methodology

At House Method, our goal is to save homeowners time and money, so we’ve done all the research for you when it comes to pest control and remediation efforts. We highly recommend only the best exterminators that our team would use in our own homes. 

We developed a 100-point rating system to numerically compare the companies to each other. 

• Plan options (35 points): Companies that offer more plans and flexibility on services to address specific issues were given a higher score. 
• State Availability (5 points): Those that offer coverage in fewer than 45 states were deducted points for availability. 
• Trustworthiness (10 points): This factor is based on whether companies have money back guarantees, service guarantees, and additional satisfaction assurance measures.
• Customer Service (30 points): We considered accessibility (including on weekends and holidays) of technicians and customer support.
• Additional Benefits (20 points): Companies that offer further conveniences such as an app, comprehensive resources, and other benefits were rated higher.

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