Home > Pest > Massey Pest Control Review (2023)

Massey Pest Control Review (2023)

Updated Jan 10, 2023

Updated Jan 10, 2023

Home > Pest > Massey Pest Control Review (2023)

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Massey Services Pest Control is a Florida-based business that provides pest control and pest prevention services throughout the southern United States. The company provides safe and effective treatments for household pests, including:

  • Ants
  • Cockroaches
  • Rodents
  • Termites

This Massey Pest Control review is designed to help you decide if the company is the right choice for you and your family. Below you’ll find an overview of the company’s strengths and weaknesses, a detailed breakdown of its services, and information about the area it services and its pricing scheme.

Pros and Cons of Massey Pest Control


  • Fast response times
  • Money-back guarantee
  • Has an easy-to-use mobile app


  • Limited availability
  • Doesn’t offer bed bug treatments

Massey Pest Control Services

Massey Services provides pest control for most household pests, including:

  • Ants
  • Cockroaches
  • Earwigs
  • Fleas
  • Mice
  • Millipedes
  • Mosquitos
  • Rats
  • Silverfish
  • Spiders
  • Termites
  • Ticks

The company also offers pest prevention services designed to guard your home against future infestations. Massey offers free consultations and will work with you to protect your home from mosquito, cockroach, and rodent problems so that you won’t require pest control down the road.

One of the best features of Massey’s pest control services is the all-encompassing money-back guarantee. All of the company’s pest control plans come with a satisfaction guarantee within 30 days of any treatments, which gives you a choice between a full refund for your last treatment or additional treatments at no additional charge.

The company also is extremely responsive and offers 100% guaranteed service within 24 hours if you notice pest activity between treatments. This is one of the most flexible offers we’ve seen from any pest control company, and it goes a long way to giving you peace of mind, knowing that Massey won’t make you wait if your problem gets worse between visits.

You should be aware that Massey services is not just a pest management company. It also offers irrigation services, landscape services, and general lawn care. The company is known for having high customer satisfaction rates, so you may want to consider inquiring about its other services if you have a good experience with its pest control offerings.

General Pest Control Plan

Massey offers all-purpose pest control for moderate cases involving common household pests like ants and roaches. The initial inspection is free, and an expert technician will assess your situation and help you devise a comprehensive pest control plan.

The company takes a holistic approach to pest control, focusing on removing the conditions, avenues, and sources of pest-related activity around your home and yard. The Massey approach is designed to treat the cause of your pest problem rather than merely address the symptoms. This plan includes on-site maintenance services, including sealing entryways around pipes and external spigots, cutting back vegetation around your home, and sealing cracks that pests can use to gain entrance to your living area.

Termite Control Plan

Termites require more focused treatment than the generic coverage provided by the general plan. Massey guarantees its termite treatments and will cover any new termite damage that occurs after its service. It also monitors your home every year to watch for signs of termite activity, keeping your home intact and saving you from catastrophic structural damage later on.

Massey’s termite treatments work for the following termite species:

  • Eastern Subterranean Termite
  • Formosan Subterranean Termite
  • Drywood Termite
  • Powder Post Beetle
  • Old House Borer

Your initial termite inspection from Massey is free, just like with the company’s generic pest control plan. A Massey technician will determine how extensive your termite infestation is and create a personalized plan designed to treat your specific case. Massey uses soil treatments, bait systems, and wood treatments to keep current termites at bay while simultaneously destroying the colony and protecting your home from new infestations in the future.

Mosquito Control Plan

Massey also offers mosquito control services that can help if your backyard is plagued by mosquitos. Mosquitos aren’t just annoying to deal with; they also carry dangerous diseases like West Nile and Zika Viruses that can make you and your family sick.

Customers have two options to choose from when it comes to Massey’s mosquito control services. The first option is an annual treatment plan. A free inspection will determine how often you need treatment, and then a professional technician will be dispatched to your property on a regular schedule to treat problem areas like dense vegetation and stagnant water.

The other option is a one-time mosquito treatment. This option is slightly more expensive but is good for yards with moderate mosquito activity. Some people prefer to go with a one-time treatment before big events, opting to save money and deal with mosquitos the rest of the time.

Flea and Tick Control

Massey also offers flea and tick services, although its website doesn’t offer any information about how they treat your yard or how often said treatments need to be re-applied. However, the initial flea and tick inspection is free, and an expert will guide you through the plan. Flea and tick treatments are essential for pet owners but also recommended for all homeowners, as fleas can be nearly impossible to eradicate once they have a foothold, and ticks carry a variety of dangerous diseases.

Best Overall
  • Offers a Terminix Promise™ (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

Massey Pest Control Availability and Locations

Massey Service’s headquarters is located in Orlando, Florida, and the company’s service area is primarily the south but extends as far west as Oklahoma and Texas and as far north as Virginia. There are Massey locations in the following states:

  • Florida
  • Georgia
  • Louisiana
  • North Carolina
  • Oklahoma
  • South Carolina
  • Texas
  • Virginia

Massey Pest Control Cost Breakdown

Massey does not publish pricing information for its pest control services, which isn’t uncommon but makes it difficult to compare companies. The company does offer free estimates, so you can schedule an evaluation without committing to any payments.

How much Massey pest control service will cost depends on the extent of the pest issue you have, what kind of pests you need to be controlled, and your location. In general, larger homes with bigger yards are more expensive to treat, and severe problems like large termite colonies require more expensive and more frequent treatments.

Scheduling an Inspection with Massey Pest Control 

Before you make a phone call to a Massey sales representative, make sure you have the following information available:

  • The size of the area that needs to be treated in square feet
  • What kind of pests you have
  • Whether you need areas treated that can be accessed by small children or pets

Massey’s initial inspections are free, but providing this information upfront will streamline the process and make your first visit more productive. If the exterminator has a general idea of what kind of pest control service you might need before they arrive, they’re more likely to be able to get started on the same day as the inspection.

Massey Pest Control Customer Reviews

It can be helpful to read customer reviews before deciding on a pest control company. Reviews are the best way to learn about how a company treats its customers before you become one yourself. Here are a few Massey customer reviews to give you an idea of what the company’s customers think about its service.

“Long-term customer and very satisfied. Our technician is punctual, professional and consistently goes above and beyond to deliver excellent customer service.” –Mark R

“Our technicians are beyond exceptional! I’m glad to have met and work with them. I’m very pleased with their friendliness, extreme knowledge of their profession, customer service and Massey Services altogether. This is a good company to do business with.” –Brenda M

“Our technician is amazing. He’s always professional, courteous and kind. Listens to my needs and takes care of us.” –Mike E

Best Overall
  • Offers a Terminix Promise™ (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

Massey Pest Control vs. Other Pest Control Companies

The table below provides a quick side-by-side look at how Massey Pest Control stacks up against other leading pest control companies.

CompanyWebsiteOur TakeBBB RatingCostPhone Number
Massey Pest Control https://www.masseyservices.com/ Most convenient to scheduleA-$$$$1-888-585-0504
Anticimex Pest Controlhttps://us.anticimex.com/ Best for rodentsNot rated$$$$Contact via website only
Natran Green Pest Control https://natran.com/ Best Natural Pest ControlNot rated$588+ per year281-326-9915
Ardenthttps://www.ardentservicing.com/ Best for maintenanceA-$$$$1-855-983-8859
Home Paramount Pest Control https://www.homeparamount.com/ Best for termitesA+$$$$1-888-888-4663
Orkinhttps://www.orkin.com/ Best emergency serviceA+$575+ per year1-877-819-5061
Terminixhttps://www.terminix.com/ Best overallC+$550+ per year1-855-485-6300

Final Thoughts

If you live in the southern United State, Massey Services pest control treatments are a good option for fast, reliable service. The company can handle most common pests like ants, roaches, and rodents but doesn’t treat bed bugs and termites require more extensive treatment that is not included in its basic pest control plan.

Still, Massey stands behind its pest control treatments with a 100% money-back guarantee if you’re not satisfied with the results, and customer reviews indicate that the company excels at customer service and is quick to respond to any issues.

FAQs for Massey Pest Control

How much is Massey Pest Control?

Unfortunately, Massey’s pricing structure is not available on the company’s website, so you’ll need to contact the company to get specific estimates. You should expect the price to depend on where you live, the severity of your pest problem, and the size of the area that needs to be treated.

Is Massey Pest Control worth it?

Customer reviews suggest that Massey pest control is worth it, even though the company charges above-average rates. Massey’s strengths are its fast response times, convenient My Massey App, and generous warranty policies that offer refunds or free treatments if you’re not satisfied with the company’s work. Whether these assurances for peace of mind are worth the higher price is up to you.

What type of pests does Massey Pest Control exterminate?

Massey provides treatments for most household pests, including ants, termites, roaches, and rodents. The company does not offer any bed bug services, so you’ll need to find a different pest control service if you think you have bed bugs.

Is Massey Pest Control's method natural?

No. Massey uses chemical-based pesticides and pest-prevention treatments to protect your home from infestations. However, the company’s expert technicians know how to apply chemicals and traps safely, so you and your family are not exposed to dangerous chemicals. Your technician will also work with you to devise workaround plans if you’re concerned about  small children or pets.

Best Overall
  • Offers a Terminix Promise™ (visit site for additional details) and an extended work guarantee for those experiencing a commercial pest problem
  • Provides online chat services
  • Available in 47 states

Company Information

  • Company name: Massey Services Inc
  • Company type: Private
  • CEO: Harvey L. Massey
  • Year founded: 1985
  • Headquarters: 315 Groveland Street Orlando, Florida 32804-4052
  • State availability: 8
  • BBB rating: A-


At House Method, our goal is to save homeowners time and money, so we’ve done all the research for you when it comes to pest control and remediation efforts. We highly recommend only the best exterminators that our team would use in our own homes. 

We developed a 100-point rating system to numerically compare the companies to each other. 

  • Plan options (35 points): Companies that offer more plans and flexibility on services to address specific issues were given a higher score. 
  • State Availability (5 points): Those that offer coverage in fewer than 45 states were deducted points for availability. 
  • Trustworthiness (10 points): This factor is based on whether companies have money back guarantees, service guarantees, and additional satisfaction assurance measures.
  • Customer Service (30 points): We considered accessibility (including on weekends and holidays) of technicians and customer support. 
  • Additional Benefits (20 points): Companies that offer further conveniences such as an app, comprehensive resources, and other benefits were rated higher. 

Find a Pest Control Pro

Call Massey to get a free quote today.

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