Hoffman's Exterminating Review (2022)

By Sarah Horvath

Hoffman’s Exterminating Review

Hoffman’s Exterminating was formed in 1990 in Mantua, New Jersey, to fill a specific niche in the pest control services industry — the need for a reliable, affordable pest control company in the Jersey and Philadelphia areas. The company currently partners with the Chamber of Commerce of Southern New Jersey, Habitat for Humanity, Delaware Pest Control Association, and Ronald McDonald House, among others. But with so many pest control companies, how can you tell if Hoffman’s Exterminating is the right choice for you?

Below, we have compiled a thorough Hoffman’s Exterminating review, including information on the company’s:

  • Plans and services
  • Availability and locations
  • Costs and quotes
  • Scheduling process

We’ll also compare Hoffman’s Exterminating with a number of additional pest control companies to see how this local provider stacks up. 

Best Emergency Service

Best Localized Pest Control

Pros and Cons of Hoffman’s Exterminating 

Pros Cons
  • Offers residential, commercial, and specialty pest control services
  • 365 Pest Program includes free emergency services between scheduled visits
  • Offers monthly payment options and money-back guarantee
  • Only available in four states, and then in very specific regions of those states
  • No natural termite control options

Hoffman’s Exterminating Services

Despite serving a relatively small area, Hoffman’s Exterminating offers an array of comprehensive solutions to pest problems both for commercial and residential real estate. Let’s look at some of the programs and individual services you can schedule through Hoffman’s Exterminating.

365 Pest Program

Hoffman’s 365 Pest Program has been available for the past 15 years and is the most popular plan customers sign up for. This plan includes five services for each year, and you only have to be present for the winter termite treatment. The 365 Pest Program focuses on seasonal pests, so each treatment is tailored for your home and the pest that pops up the most during that season.

The four other treatments are for your home’s exterior, and they are preventive measures to make sure common pests don’t enter your home. At the conclusion of each visit in the 365 Pest Program, technicians will place termite monitors around your home to stay vigilant about termite control.

The 365 Pest Program includes protection from the following pests: 

  • Centipedes
  • Spiders
  • Bees
  • Mice
  • Silverfish
  • Termites
  • Ticks
  • Moths
  • Earwigs
  • Wasps
  • Rats
  • Ants
  • Fleas

Though these are the primary pests eliminated through the 365 Pest Program, the team at Hoffman’s Exterminating can assist you in customizing your plan to fit more types of local pests. 

Termite Control

Hoffman’s technicians use both bait and insecticide to make sure that your termite problem is solved safely and effectively. They use Sentricon and Termidor brands, some of the best in the business. You can sign up for annual inspections to make sure these blighters do not return, and if they do, you can catch the problem before they’ve caused too much damage.

Termidor bait and insecticide claims to eliminate entire termite colonies in three months or less, which is something that no other brand of bait or termite insecticide can say. Termite baiting is also non-invasive and kills off most insects. If you sign up for a termite control plan from Hoffman’s, you get re-treatments at no extra cost per month if termites pop up soon after treatment.

Rodent Removal

Hoffman’s takes the risk of rodent infestation seriously. These pests carry harmful diseases that can spread to you and your family through urine, feces, contaminated food, or even bites. The rodents included in this plan are rats and mice. Hoffman’s technicians will remove the rodents and prevent them from returning; they say they also use traditional extermination methods since these pests are so dangerous. The company does not specify these methods.

Hoffman’s also promises on their website that they won’t inundate your property with toxic chemicals that could harm you, your family, or your pets. They don’t specify what substance they use to deter rodent presence. Hoffman’s does say that it will use everything in its arsenal and many years of experience to eliminate the rodent population on your property.

Commercial Pest Control

Whether you’re running a restaurant, an office, or any other commercial property, Hoffman’s has your pest control needs covered. Hoffman’s Exterminating can help you sign up for their commercial pest control plan. They will tailor it to meet your needs and the layout and specific risks associated with your business. A la carte services are also available for commercial premises and residential spaces. 

Not only does Hoffman’s have ample experience eliminating pests, but they also do their best to keep them away by installing preventive measures and using long-lasting pesticides that are safe for you and your clients, just not for the pests. Hoffman’s has worked on restaurants, schools, apartments and townhomes, warehouse and distribution facilities, and more, meaning that they have years’ worth of experience providing commercial pest control services.

A La Carte Services

Along with its array of extermination plans and services you can sign up for, Hoffman’s also has other services that you can schedule as you need them. Some of the company’s most popular a la carte services include:

  • Gutter guard installation, eliminating roof entry points for pests
  • In-depth home inspections for every type of unwanted critter
  • Installation restoration and replacement, protecting you from both pests and the weather

Hoffman’s Exterminating can also provide wildlife removal services. These services go beyond the pest control scope, as Hoffman’s is licensed to remove wild animals from your property (bats, raccoons, squirrels, etc.). The wildlife control that you can schedule through Hoffman’s Exterminating is not included with the 365 Pest Program. 

Hoffman’s Exterminating Availability and Locations

William Hoffman founded Hoffman’s Exterminating as a family-owned and operated business serving other families in the surrounding region. The regions they provide services in include South Jersey, East Pennsylvania, North Maryland, and Delaware. Hoffman’s has six offices, including their corporate office in Mantua, as well as a food safety office in Woodbury Heights. The other office locations are Aston, Northfield, and Middletown. There are no offices located in Maryland, and it is unclear which cities in Northern Maryland Hoffman’s serves.

Hoffman’s Exterminating Cost Breakdown

The initial fee that Hoffman’s charges to enroll you as a new customer is $155. The first treatment you’ll receive includes a home inspection and personalized treatment for your pest control needs. For the duration of a general pest control plan, rates begin at $35 each month. 

However, many factors may affect your plan or treatment’s cost. When pricing your plan, Hoffman’s factors may include the size of your property, what kind of pests you have, and how severe the infestation is. If you have an intense infestation or a pest that’s more difficult to exterminate fully (like termites or bed bugs), the cost of your plan will be higher. It’s best to contact Hoffman’s to get a free home inspection so you can get the most accurate quote.

Scheduling an Inspection with Hoffman’s Exterminating

When scheduling a free inspection to get a quote on services or plans, the easiest way to contact Hoffman’s is to fill out the contact form on their website at hoffmanexterminating.com or to call them at (800) 615-3920. The info you will need to provide to get an estimate includes:

  • Your first and last name
  • Your email
  • Your phone number
  • Whether you’re a new or existing customer
  • A short message about the pest protection you’re looking for

Once you speak to a representative from Hoffman’s Exterminating, they will likely want to know at least your zip code to see if they have service technicians working in your area. You can then provide a few convenient times to set up a free home inspection, and then you’re good to go.

Hoffman’s Exterminating Customer Reviews

You should never purchase services from a company before checking out a few reviews from customers who have previously used Hoffman’s Exterminating in their residential homes. Reviewing uncensored testimonials from Hoffman’s past and current clients can help you better understand how well this company handles its customer needs.

Reviews of Hoffman’s Exterminating are largely positive across the web. Most customers who received quality service from Hoffman’s Exterminating lauded the company’s technicians, who most say were well-trained, respectful, and responsive even to emergency inquiries. However, a few customers were frustrated with Hoffman’s billing practices. In particular, some aggravated former clients claimed that Hoffman’s Exterminating promised them a low monthly rate — only to bill them for the entire year at the time of service. 

Since moving to the suburbs, we’ve had 3 urgent pest issues, and Hoffman’s has been awesome every time. Our latest tech, Scott, did a great job with cicada killer wasps and then a giant hornets nest. Really responsive and professional Bryan W.

… They tell you they are cheaper monthly than other companies, but fail to tell you they will bill your credit card the ENTIRE year! —  Michelle M.

The way they bill you is ridiculous. They told my husband it was $35 a month DURING service months. Then they billed us every month, which is outrageous! Ali M.

Hoffman Services vs. Other Pest Control Companies

Company Website Our Take BBB Rating Cost Phone Number
Terminix  Click here Best Overall B+ $550 to $700 866-981-1210
Orkin Click here Best Emergency Service A+ ~$575 877-544-4104
Hawx Click here Best Localized Pest Control A- $700 to $900 855-908-0610
TruGreen Click here Best Lawn Pest Control A+ $140 to $840 866-817-2172
Best Emergency Service

Best Localized Pest Control

Final Thoughts

Able to tackle both commercial and residential markets, Hoffman’s Exterminating provides a wealth of pest control services. Previous customers who used Hoffman’s Exterminating frequently returned thanks to the efficiency of their products and professionalism of the staff. So long as you fully understand Hoffman’s billing process when you sign up for service, this pest control provider is a solid choice for those living within its limited service area. If you live outside of the northeastern United States, you’ll need to choose another reputable pest control service.

Frequently Asked Questions

Does Hoffman’s Exterminating kill bed bugs?

Absolutely. Hoffman’s Exterminating uses what they call a “bed bug heating treatment” to make sure the temperature in your home is 135-145 degrees for at least six hours, sometimes up to eight hours. They have specialized heating equipment to achieve this goal — don’t worry, they won’t use your central HVAC system to burn the bed bugs out.

Does Hoffman’s Exterminating have customer service?

Hoffman’s has 24/7 customer support. You can call the toll-free number mentioned above, (800) 615-3920. You can also reach them through the online portal especially curated for Hoffman’s customers. You can manage your subscription, ask questions, and reach out to technicians and sales representatives through Hoffman’s online portal.

If I have a wild animal on my property, can I call Hoffman’s?

Unlike many other pest control companies, Hoffman’s Exterminating can remove unwanted wildlife from your home, yard, or place of business. These unwanted pests can include bats, squirrels, chipmunks, or other wild animals you don’t want on your property. Hoffman’s techs are highly trained to offer wildlife removal services.

Is Hoffman’s Exterminating affordable?

To provide the best customer service and satisfaction possible, Hoffman’s provides coupons available on its website on a rolling cycle so that you can usually find some sort of significant discount on services. They will also work with your budget to ensure that you get the pest control services you need at rates you can afford. This is the benefit of receiving pest control from a family-focused local business.

Company Information

  • Company name: Hoffman’s Exterminating Co., Inc.
  • Company type: Pest control services
  • CEO: William Hoffman
  • Year founded: 1990
  • Headquarters: 532 Bridgeton Pike, Mantua, NJ 08051
  • State availability: Delaware, Maryland, New Jersey, Pennsylvania
  • BBB rating: N/A, not accredited with the BBB

Methodology

At House Method, our goal is to save homeowners time and money, so we’ve done all the research for you when it comes to pest control and remediation efforts. We highly recommend only the best exterminators that our team would use in our own homes. 

We developed a 100-point rating system to numerically compare the companies to each other. 

  • Plan options (35 points): Companies that offer more plans and flexibility on services to address specific issues were given a higher score. 
  • State Availability (5 points): Those that offer coverage in fewer than 45 states were deducted points for availability. 
  • Trustworthiness (10 points): This factor is based on whether companies have money back guarantees, service guarantees, and additional satisfaction assurance measures.
  • Customer Service (30 points): We considered accessibility (including on weekends and holidays) of technicians and customer support. 
  • Additional Benefits (20 points): Companies that offer further conveniences such as an app, comprehensive resources, and other benefits were rated higher. 

Find a Pest Control Pro

Call Hoffman's Exterminating to get a free quote today

800-615-3920

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