Home > Lawn > NaturaLawn of America Review (2023)

NaturaLawn of America Review (2023)

Updated Jan 10, 2023

Updated Jan 10, 2023

Home > Lawn > NaturaLawn of America Review (2023)

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NaturaLawn is a popular lawn care company for homeowners who prefer to use natural and organic products on their lawns. Its services are available in 22 states, and it has two plans to choose from depending on your lawn care goals and expectations.

While NaturaLawn might be a great option if you have children or pets that frequent your yard, TruGreen is House Method’s expert’s top recommendation and the best lawn care company on the market. TruGreen has environmentally-friendly products, has more customization in its plans and services, covers all 48 contiguous states, and provides a satisfaction guarantee.

If you’d like a quote from TruGreen, fill out this quick form or call 1-866-817-2172.

Pros & Cons of NLA


  • Natural and organic products are available
  • A good option for use around kids and pets
  • Good customer service


  • Only two plans are available
  • Limited coverage area in the US
  • A relatively small variety of services

Our Take

NaturaLawn of America provides an eco-friendly approach to professional landscaping. It uses proprietary lawn fertilizers and amendments, which are either 100% natural or organic. The two plans provided depend on which you’re looking for. The organic lawn care plan includes some weed killers and pre-emergent pesticides, while the natural lawn care plan focuses on natural products that boost lawn health.

If you’re not looking for many options or opportunities to customize your lawn maintenance plan, NaturaLawn might be a good option for responsible lawn care. This is especially true if you’re looking for lawn care services and safe products to use around children and pets.

Unfortunately, NaturaLawn has received negative reviews for lack of consistency and customer service. Some customers have reported issues with billing mistakes or poor overall service, while others — usually based on location, as this is a franchise business — have had positive experiences.

House Method rated NaturaLawn of America 3.5 out of 5 stars based on metrics like services offered, customer service reviews, state availability, plan options, unique features, and much more.

NaturaLawn of America Services and Plan Options

NaturaLawn provides customers access to the Organic-Based plan and the 100% Pesticide Free plan.

Organic-Based Lawn Care Plan

The Organic-Based plan uses all organic products, including some herbicides and pesticides. This plan is best for customers whose lawns aren’t frequented by children or pets but have issues with crabgrass, broadleaf weeds, and other weed species.

The organic plan includes natural fertilizers, one soil amendment for pH, and a probiolizer to promote healthy lawn growth.

This plan also includes some organic pesticides that contain pyrethrins to treat grubs, mosquitoes (using a popular product called Mosquito Ranger), and other common lawn pests. Pyrethrins can be hazardous and toxic to children and pets, so many homeowners opt for more natural solutions, even if they aren’t quite as effective.

100% Pesticide-Free Lawn Care Plan

As the name implies, the 100% Pesticide-Free plan doesn’t include the insect and pest treatments included in the organic plan. This option is best if you have children or pets, as all of the products used are organic and non-toxic. As is often the case with all-natural products, some customers have complained that the results are not quite as dramatic as they expected, and some homeowners state that they see no results.

The pesticide-free plan includes soil amendments, natural fertilizers, and a probiolizer — the same treatments available in the Organic-Based plan. You can opt to add on the other services a la carte, including organic weed control and pesticides.

A La Carte Services

In addition to the two plans above, NaturaLawn of America provides a la carte services to add some customization to your lawn care package. You can opt for:

  • Lawn aeration to reduce soil compaction
  • Seeding for a full, green lawn
  • Pest control for ants, gophers, moles, ticks, fleas, grubs, and other insects
  • Ice melting services
  • Tree and shrub care
  • Flower care

Each of these services can be requested individually or added to one of the one-size-fits-all lawn care plans above.

NaturalLawn of America Prices

NaturalLawn of America’s lawn care plans start around $200 annually and increase significantly depending on which service you want. With NLA, the only way to get accurate pricing is to get a free quote directly from them. Prices are not available online, and the company reaches out with a quote after you fill of its online forms.

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NaturaLawn Availability & Locations

NaturaLawn was founded and is headquartered in Frederick, Maryland. It has expanded its services to 22 states in total, including California, Colorado, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Vermont, Virginia, and Wisconsin.

In total, NaturaLawn maintains 51 offices in these 22 states, each of which is independently owned and operated. Customer service can vary depending on which office serves your area. The company’s service area is limited within each state based on the location of the office and the specific NaturaLawn of America franchise owner.

NaturaLawn of America Reviews

Customer reviews offer some of the most valuable insight into the service you can expect from a lawn care provider because they’re unbiased and reflect actual service from the company. Below you’ll find one positive review and one negative review from Yelp that reflect the overall customer experience you’ll get from NaturaLawn.

“When we moved in here, there was no lawn to speak of (and it’s a big property, with a huge lawn). We’ve been clients of John and NaturaLawn since day one… and the lawn is looking green and rich, and getting finer ever year .These guys try harder. If there’s a problem, they come back and re-do it without fuss or charge. Good people !” –Jaime L.

“If I could give this company a negative star I would. The tech came out to do a tick application and was at my house for 11 minutes 4 of which he sat in the truck. There is no way possible my lawn was serviced in that amount of time. When I called the company they told me I couldn’t prove it and the service manager was extremely rude. Very unprofessional company the owner John Vollmer was no better when dealing with him he only cared about his accounts in the Madison and Guilford area. I had to call the corporate office and they informed me each branch is independently owned and the corporate office couldn’t help me. This company is a HUGE RIP OFF.” –L.C.

Is NaturaLawn worth it?

NaturaLawn’s services come at a comparatively high cost. Still, homeowners looking for organic or 100% natural lawn treatments that are safe for kids and pets might be willing to pay that premium. The number of lawn care programs offered isn’t too enticing, although there are some a la carte services you can add to your plan to customize service for your property.

NaturaLawn only has service areas in 22 states, and the coverage is somewhat limited in each. Every location is independently owned and operated, so customer service will largely depend on which branch covers your area. Some customers have been thrilled with the service, while others have complained about a lack of professionalism and results. You might want to look at reviews for your specific branch before committing to service from NaturaLawn.

Final Verdict

NaturaLawn is a great option for some homeowners, particularly those who need non-toxic lawn products or want to reduce any risk of endangering the environment. Unfortunately, customer service is spotty in some areas, depending on which branch services your home.

The plans offered aren’t well varied, so you’ll have limited customization for your services. You can choose from the 100% Pesticide-Free plan, which includes no weed killers or insect control, or you can add those products on with the Organic-Based plan. You can check out NaturaLawn’s plans and additional services at NaturaLawn.com to see if there’s one that suits your needs.

For the best lawn care available, House Method’s experts recommend TruGreen. TruGreen offers state-of-the-art lawn care services specifically tailored to your lawn’s needs and implemented by professionals. For DIY lawn care, we recommend Sunday Lawn care. Sunday provides customized lawn care subscription boxes created using satellite data, which are shipped directly to your home right when you need them.

Read more: TruGreen Review

Read more: Sunday Review

Best Overall
  • Large variety of plan options tailored to homeowners wants and needs
  • All services are backed and performed by TruExpert℠ Certified Specialists
  • Services provided in 49 states

Frequently Asked Questions

How much is NaturaLawn?

NaturaLawn plans start at $200 annually and increase significantly depending on the services you want. The a la carte services are each billed separately.

Are NaturaLawn’s services/products Organic/Natural?

Some of NaturaLawn’s products are natural, but all are organic. If you opt for the 100% Pesticide-Free plan, your property will only be treated with organic and entirely natural products. If you want weed treatment or pest services included, you’ll need the Organic-Based plan, which includes organic products only.

Are NaturaLawn’s services/products pet safe?

If you choose NaturaLawn’s 100% Pesticide-Free plan, all products used will be safe for pets and children. However, the addition of pesticides and herbicides in the Organic-Based plan means that it’s not pet-safe.

Is NaturaLawn safe?

NaturaLawn provides various safe products that won’t harm children, pets, or the environment. However, this is only true of the products offered in the 100% Pesticide-Free plan. Some of the chemicals included in the Organic-Based plan and on-off services are not safe for kids or pets, and they could put a strain on the environment if not used properly.

Do NaturaLawn’s products/services kill weeds?

NaturaLawn’s Organic-Based plan includes pre-emergent herbicides and selective herbicides to kill weeds, but the 100% Pesticide-Free plan will only discourage weed growth by making your lawn healthier overall. Some customers have complained that the weed treatments are ineffective, while others have found them helpful.

Company Information

  • Company name: NaturaLawn
  • Company type: General lawn service
  • CEO: Phil Catron
  • Year founded: 1987
  • State availability: 22 states
  • BBB Rating: B- to A+ based on individual office

House Method’s Rating Methodology

At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each lawn company/service according to our methodology.

Our research team dug deep into the fine print of contracts, combed through more than one hundred customer reviews, and thoroughly investigated all of each lawn care service’s services, costs, and products. We’ve done the homework for you by researching nearly all of the lawn care companies on the market so you can have the information you need to make the best choice for your home.

We developed a formula to objectively determine the best lawn care companies and give each a score out of 100 based on the following criteria:

  • Plan Options (30): Do they provide a variety of plan options? We looked at the number of plans each company offered and the flexibility of adjusting the plan.
  • Services offered (20): How many services are offered in each plan? We looked at the number of lawn care coverages, including weed control, seeding, irrigation, aeration, dethatching, and more.
  • Trust (10): What do customers say after their lawn has been serviced? Does this company offer a guarantee? We considered how satisfied customers are post-service if the company does what it says it will, BBB accreditation, and service guarantees.
  • Prices (10): How reasonable are the costs of the plan or service in comparison to the industry average? We compared the costs of each company to competitors that offer the same lawn services.
  • Unique perks (10): Does the company offer discounts or special services such as organic treatments, pest control, or a mobile app? We looked for perks each company offers that set them apart from the competition.
  • Customer Service (10): How is the customer experience when contacting the company? We considered the speed of response, weekend/holiday availability, and ease of communication through phone calls, email, and online chat functions.
  • Nationwide availability (10): How many states does the company offer its services? Companies that operate nationally and in all zip codes are favored over those with limited availability.

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