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The Worst Home Warranty Companies (2022)

Updated Oct 18, 2022

Updated Oct 18, 2022

Home > Home Warranty > The Worst Home Warranty Companies (2022)

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While most home warranty companies are reputable and do right by their customers, providing comprehensive coverage at affordable prices, there are some that take advantage of unknowing consumers. Keep reading to learn how to avoid the worst home warranty companies on the market and how to find the best home warranty for your major systems and appliances.

No time to read our full review? Ultimately, we recommend Choice Home Warranty for homeowners who want protection for their key systems and appliances. Choice offers multiple flexible plans that start at affordable monthly premiums. Give them all call today at 929-400-6164 or fill out this easy online form.

How to Identify the Worst Home Warranty Companies

In general, if a home warranty company has any of the following traits, it may not be the best option for you and your home:

  • Aggressive marketing strategies—If a home warranty company is bombarding you with phone calls and emails after you’ve made it clear that you’re not interested in renewing a plan, you may want to stay away.
  • Frequent claim denials—The majority of Better Business Bureau (BBB) complaints and poor customer reviews are the result of denied claims for items customers thought were covered. To prevent mishaps during the claims process, read the fine print of your contract before opting into coverage to fully understand what’s covered.
  • Delays in repairs or replacements—After filing a service request, it should take anywhere from 24-48 hours to hear back from your home warranty company. If you’re waiting weeks for a necessary repair or replacement, consider switching to another provider.
  • Hidden costs—Some home warranty companies will charge customers for multiple service requests on the same broken appliance or system or charge a cancellation fee if the customer chooses to cancel their contract. Read your terms and conditions to avoid paying unexpected costs.
  • Few years of experience—A good rule of thumb is to avoid companies that have only been in business for a few years. The most reputable companies have been in business for several decades, have built a reputation with customers, have a transparent claims process, and provide 24/7 customer service.

Why Trust House Method

  • 63 companies reviewed
  • 41 key factors analyzed
  • 2,583 data points parsed
  • 885 homeowners surveyed
  • 57 service contracts scrutinized

House Method’s Experts collected and analyzed 2000+ critical data points to identify what makes a great home warranty company in the eye of the consumer. Our reviews team used this data to assess over 60 home warranty providers for coverage extent, annual cost, and national availability to provide unbiased reviews so homeowners can confidently navigate key decisions about their homes.

The Worst Home Warranty Companies

Here are several home warranty companies that have scammed customers and are no longer in business:

How to avoid a home warranty scam

To avoid a home warranty company that scams their customers, follow these tips:

  • Review third-party customer reviews and BBB ratings online.
  • Ask for a sample contract or get a free quote before entering into warranty coverage.
  • Review the terms and conditions of your service contract to ensure you understand coverage limitations.
  • Avoid companies with aggressive sales tactics.
  • Check with your state’s Department of Insurance or Attorney General’s office to find out if any complaints have been filed with the home warranty company you’re considering.

Is a home warranty worth it?

home warranty can provide peace of mind and protect you from paying for unexpected and expensive repairs on home appliances and systems. Not only can a home warranty save you money on home repairs and replacements, it takes away the hassle of finding a trusted service contractor to complete the repairs for you.

Buying a home warranty may be a smart purchase for those on fixed incomes, those who don’t have home repairs factored into their monthly budget, landlords who own rental properties, first-time home buyers, or home sellers who can transfer their pre-existing warranty to a potential buyer.

Best Overall
Choice Home Warranty
  • 2 plans available + optional add-ons
  • Has over 11 years of industry experience
  • 90-day repair guarantee
  • $46–$55 per month with $85 service fee

How to find the best home warranty company

When searching for a home warranty company, consider these factors:

  • Customer experience—An ideal home warranty company will offer 24/7 customer support services online or through a specific phone number.
  • Transparency—Top-rated home warranty companies are transparent about covered items, coverage limits and exclusions, and pricing. Not to mention, most will offer a workmanship guarantee to ensure that you won’t have to pay for repeat repairs or replacements.
  • Plan options—Leading home warranty companies offer several flexible plans to allow policyholders to select the systems and appliances they want protected.
  • Claims process—Most home warranty companies have a straightforward claims process, with reasonable service fees and fast turnaround times.
  • Additional benefits—The best home warranty companies offer customers additional perks, such as the ability to add on extra services, one month free for signing up, a no-fault protection plan, or even no service fees, among other benefits.

You may also want to keep these helpful questions in mind before you purchase a home warranty:

  • Are my appliances and systems already covered? New appliances are often covered under a manufacturer’s warranty and don’t necessarily need to be protected under a home warranty. However, once the manufacturer’s warranty expires, it’s a good idea to have extended coverage through a home protection plan.
  • What type of coverage do I need? Most home warranty companies offer different levels of plans, ranging from appliances- and systems-only to a combination plan that protects both systems and appliances.
  • What exactly is covered under my contract? Understanding what is and isn’t covered can help you avoid any potential misunderstandings when filing a claim. Reading the specifics in your terms and conditions can help clarify any questions.
  • Will my home warranty plan replace broken items? Most home warranty companies will replace a broken item instead of repairing it if the repairs are too costly. Understand the replacement policy, so you don’t end up with a warranty that only covers the depreciated value of the broken item.
  • How can I cancel service? The cancellation process should be straightforward and simple. Many home warranty companies require a written notice 30 days in advance of cancelling.

Our top-rated home warranty alternatives

Now that you know how to avoid a home warranty scam, consider several of the best home warranty companies available below.

Superlative Star Rating Summary Coverage Link
Choice Home Warranty Best Overall
  • 2 plans available + optional add-ons
  • Has over 11 years of industry experience
  • 90-day repair guarantee
  • $46–$55 per month with $85 service fee
$3,000 per item
Select Home Warranty Most Cost-Effective
  • 3 plans ranging from $52-$58 per month + optional add-ons
  • Provides free roof leak coverage
  • Covers rental properties, mobile homes, manufactured homes, single-family homes, and condos
  • Affordable service fee of $60
$250-$3,000 per item
American Home Shield Most Customizable
  • 3 plans + add-ons and the option to build your own plan
  • Customers can choose the service fee they want to pay
  • Provides generous coverage caps
  • $35–$75 per month
$6,000 per item
Liberty Home Guard Most Trustworthy
  • 3 plans ranging $65-$125 with 25+ optional add-ons
  • Has a 60-day workmanship guarantee on all repairs
  • Customer service available 24 hours a day, seven days a week
  • BBB’s only A+ accredited home warranty provider
$500-$2,000 per item
Cinch Home Services Best Workmanship Guarantee
  • Offers 3 plans under $62 per month
  • Allows customers to choose between a $100, $125, or $150 service call fee
  • Covers repairs with a 180-day workmanship guarantee
  • Lets customers cancel for free within 30 days of their contract start day
$1,000-$2,000 per item
ServicePlus Home Warranty Best for Immediate Service
  • Offers 2 plans + optional add-ons
  • Provides a 24/7 claims hotline open 365 days a year
  • Has a 90-day parts guarantee
  • Allows customers to make unlimited service calls
Choice Home Warranty
Logo Choice Home Warranty
Superlative Best Overall
Star Rating
Summary
  • 2 plans available + optional add-ons
  • Has over 11 years of industry experience
  • 90-day repair guarantee
  • $46–$55 per month with $85 service fee
Coverage $3,000 per item
Visit Site
Select Home Warranty
Logo Select Home Warranty
Superlative Most Cost-Effective
Star Rating
Summary
  • 3 plans ranging from $52-$58 per month + optional add-ons
  • Provides free roof leak coverage
  • Covers rental properties, mobile homes, manufactured homes, single-family homes, and condos
  • Affordable service fee of $60
Coverage $250-$3,000 per item
Visit Site
American Home Shield
Logo American Home Shield
Superlative Most Customizable
Star Rating
Summary
  • 3 plans + add-ons and the option to build your own plan
  • Customers can choose the service fee they want to pay
  • Provides generous coverage caps
  • $35–$75 per month
Coverage $6,000 per item
Visit Site
Liberty Home Guard
Logo Liberty Home Guard
Superlative Most Trustworthy
Star Rating
Summary
  • 3 plans ranging $65-$125 with 25+ optional add-ons
  • Has a 60-day workmanship guarantee on all repairs
  • Customer service available 24 hours a day, seven days a week
  • BBB’s only A+ accredited home warranty provider
Coverage $500-$2,000 per item
Visit Site
Cinch Home Services
Logo Cinch Home Services
Superlative Best Workmanship Guarantee
Star Rating
Summary
  • Offers 3 plans under $62 per month
  • Allows customers to choose between a $100, $125, or $150 service call fee
  • Covers repairs with a 180-day workmanship guarantee
  • Lets customers cancel for free within 30 days of their contract start day
Coverage $1,000-$2,000 per item
Visit Site
ServicePlus Home Warranty
Logo ServicePlus Home Warranty
Superlative Best for Immediate Service
Star Rating
Summary
  • Offers 2 plans + optional add-ons
  • Provides a 24/7 claims hotline open 365 days a year
  • Has a 90-day parts guarantee
  • Allows customers to make unlimited service calls
Coverage
Visit Site

Frequently asked questions about home warranties

What does a home warranty cover?

home warranty plan covers appliances like washers, dryers, refrigerators, and garage door openers, and home systems like your air conditioning, heating, water heater, plumbing, and electrical.

How much does a home warranty cost?

On average, a home warranty costs around $300-$600 per year, with basic coverage falling on the low end of that spectrum. In addition to paying a premium, customers will also have to pay a service call fee any time they file a claim. Most service call fees cost $75-$125.

How is a home warranty different from homeowners insurance?

A home warranty, also known as home appliance insurance, is different from a home insurance policy in that it covers systems and appliances that break down from normal wear and tear. Homeowners insurance covers any structural damage to your home from natural disasters, fire, theft, or other uncontrollable events.

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