Whirlpool is a well-known appliance brand that is sold at big-box retailers and appliance stores around the country. The company has been in business for more than a century, and its lineup of products includes washers and dryers, as well as kitchen appliances like refrigerators, ranges, and dishwashers. Whirlpool also makes some smaller appliances such as microwaves and trash compactors. If you own this brand of appliances, read on to learn about the best Whirlpool warranty and options for warranty coverage after the basic warranty expires.
A home warranty, which covers a range of appliances and systems in your house, can be an efficient, cost-effective way to handle repairs that arise from normal wear and tear to your Whirlpool appliances. When it comes to the best warranty providers, House Method reviews the top brands and recommends Choice Home Warranty.
Whirlpool offers warranties on all major appliances that it sells in the US and Canada, and warranties may vary by product. Most products come with a full warranty that covers your appliance for one year from the date of purchase. The company promises that it will pay for replacement parts and labor to correct any manufacturing defect in the machine that results from defective materials or workmanship. Whirlpool repairs have to be performed by a service provider that is designated by Whirlpool.
Some parts may be guaranteed for a longer period after the one-year full warranty expires. On Whirlpool washers and dryers, for instance, the company provides a limited warranty on the top, lid, and gear assembly that runs from the second through fifth year. There is also a limited warranty on the tub that runs for the second through tenth year. These warranties cover problems resulting from defective materials or workmanship in the production process, not from wear and tear.
On Whirlpool refrigerators, after the one-year full warranty expires, the company provides a full warranty on specific, listed parts of the sealed refrigeration system, including the compressor, evaporator, and condenser. That warranty runs for the second through fifth year and covers manufacturing defects. If your fridge has a water filter, the company provides a 30-day limited warranty on the water filter, with the guarantee starting on the day you purchase the refrigerator.
You must be able to provide proof of purchase to receive warranty service from Whirlpool, including the receipt showing the name and address of the dealer or retailer where you purchased the product. The Whirlpool warranty form that comes with your appliance has a spot where you can attach your receipt and record important information such as date of purchase, dealer information, and the model and serial number of your unit.
Whirlpool provides an online product registration process to offer additional warranty service if you do experience a problem with your appliance. When you register your product, the company also has your contact data on file in case it has to issue a safety recall. Owners who complete product registration also gain quick access to manuals and other helpful information about their appliances.
However, when you go through product registration, you are turning over your personal information to the manufacturer. The company might want to use that information to market to you in the future, whether you’re interested in receiving that information or not.
If you would like to continue having Whirlpool warranty coverage on your appliance beyond the standard one-year term, the manufacturer offers an extended warranty plan, which it calls the Whirlpool Service Plan.
Prices for these service plans vary by the age of the product. You can get coverage for up to five years. Whirlpool provides these sample prices for a one-year plan on a 2- to 5-year-old appliance:
If you bundle your appliances under one extended warranty plan, you can get a 10% discount.
An extended warranty can give you peace of mind if you’re worried about an expensive appliance. Robert Taylor from The Real Estate Solutions Guy, who renovates and sells homes in Sacramento, CA, noted that you don’t have to buy the extended warranty when you buy the appliance. You can sign up later if you’d rather. Taylor told House Method he recommends seeing how the appliance performs in its first year before deciding whether to get the extended coverage.
His rule of thumb: “If a single appliance costs more than $1,000 or has mechanical problems within your first year, it may be worth purchasing an extended warranty. If your kitchen appliances are less than $1,000 and don’t show any problems, skip buying the extended warranty.”
The cost of a Whirlpool repair can vary widely, depending on what parts need to be replaced and how much time it takes the service technician to complete the job. Newer, more electronically complex appliances likely will require more expensive repairs than a basic model.
Whirlpool provides some averages for the total repair costs for major components, including both labor and replacement parts.
While most Whirlpool items receive high marks from consumers, a few don’t, so it’s worth checking reviews before buying. For example, the Whirlpool WTW8800YW Cabrio top-loading washer has an average of 1.4 stars with 154 reviews on Amazon, and 90% of buyers gave it just one star. Complaints include having to replace the gear case twice in less than two years, bad seals and rusted bearings, and replacing the motor control board, which the reviewer said cost $240. It appears that model is no longer manufactured.
Also on Amazon, a reviewer reported the compressor in his Whirlpool WRX735SDMB French door refrigerator failed in less than three years, and a replacement compressor cost $700. Several other reviewers reported similar experiences, with one-third of all the reviews of this product giving the refrigerator a one-star rating.
The basic Whirlpool warranty lasts for one year, and if you purchase an extended warranty, you can get up to five years of coverage. However, appliances typically last longer than that.
So, in all likelihood, your Whirlpool appliances are going to help you cook and clean for years to come, and even an extended warranty may expire before the appliance needs service.
If you don’t want to pay for individual extended warranties on each appliance—which can get expensive—a home warranty is a great way to protect yourself from machine breakdowns that happen due to normal wear and tear on appliances.
This type of warranty is a service contract that covers home appliances and systems. If you have a problem with a covered appliance or system, you call the warranty company, which will arrange for a service technician to come to your house and perform covered repairs. Your only cost is a service fee, usually $100 or less, so you don’t have to worry about spending $700 if the refrigerator needs a new compressor.
Unlike homeowner’s insurance, which covers items in your home if there’s a natural disaster, a home warranty covers the normal wear and tear that all appliances experience.
With a warranty for your home, you only need to keep track of one warranty for the whole house rather than multiple policies for individual items. That means there’s just one number for customer service, and just one warranty to pay for. Because so many appliances and systems are covered by the home warranty, you’re also paying less per appliance than you would if you purchased individual extended warranties for everything.
Instead of a Whirlpool appliance warranty, House Method recommends CHW, which offers homeowners two plans—a Basic Plan and a Total Plan—as well as the option of customizing their plan by adding on coverage of items such as a spa, second refrigerator, or septic system. CHW won’t deny coverage based on the age of your appliances, as long as you’ve taken good care of them, so this provider is an excellent option if you own an older home.
The cost for a CHW plan begins at less than $1 a day, which is a very competitive price in the industry. If you purchase an annual plan and pay up front, rather than opting for monthly payments, your first month is free. If Choice sends a technician to your home, the service fee is $75, which is also on the low side for the industry.
When you do have a claim, you can contact customer service call center at any time of the day or night, because Choice knows you and your appliances don’t keep banker’s hours. The call center team will service your covered repairs swiftly and efficiently. This provider also maintains a relationship with quality repair technicians in your area, so you don’t have to stress about finding and scheduling service professionals.
To see the value of a comprehensive home warranty, compare the price quote from CHW to the cost of Whirlpool extended warranties on multiple appliances and see how much more coverage you’re getting.
The best way to extend the life of your appliances and avoid needing to use your Whirlpool warranty is to take good care of them. A little effort put into cleaning and maintaining your appliances can pay off in years of extra service. Here are some easy things you can do to help your appliances beat the average life expectancy:
You can call the Whirlpool Customer Experience Center toll free. The number in the US is 800.253.1301. In Canada, call 800.807.6777. However, before you call, Whirlpool recommends that you review its online troubleshooting and problem-solving resources, or consult the Use and Care Guide for your appliance.
When you call the Whirlpool customer service center, you should be able to provide:
Whirlpool has posted visuals of where to find the model and serial number for each kind of appliance the company makes.
The company offers a one-year warranty that covers replacement parts and labor to complete repairs that results from defective materials or workmanship in the manufacturing process. On some appliances and parts, a limited warranty lasts longer than a year.
You can purchase a Whirlpool extended warranty for your range, dishwasher, refrigerator, clothes washer, and dryer. Covered incidents vary by the appliance under warranty. The range plan, for example, includes problems such as the range not powering on, the burner not working, or the fan running continuously. The refrigerator plan would cover issues such as the refrigerator not cooling and the ice maker not working.
Whirlpool Corporation manufactures appliances under several brand names, including Whirlpool, Maytag, KitchenAid, Amana, and Jenn-Air. However, the Whirlpool service line is only for Whirlpool products. Maytag has its own customer service policies and phone number.
Whirlpool has complete directions online on how to connect your Nest with your Whirlpool appliances.
*Terms and conditions apply. Review complete limits of liability and any exclusions. CHW offers service contracts which are not warranties.
**See policy for specifics on response times.
***CHW reserves the right to offer cash back in lieu of repair or replacement in the amount of CHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance.
****In the event a claim is denied, and a customer seeks to have Us review that denial, We have the right to request routine maintenance records in reviewing its decision.
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