Home > Home Warranty > Landmark Home Warranty (2023)

Landmark Home Warranty (2023)

Updated Jan 13, 2023

Updated Jan 13, 2023

Home > Home Warranty > Landmark Home Warranty (2023)

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Available in only six states, Landmark Home Warranty provides adequate coverage for home systems and appliances at an average price. While you can receive a promotion for signing up over the phone, the cost benefits of this particular home warranty company may not outweigh the coverage you can get from other home warranty companies.

In this 2023 House Method review, we compare Landmark plans and pricing, analyze Landmark Home Warranty reviews, and stack this company against its competitors. Keep reading to learn about their pros and cons and whether or not Landmark is a good home warranty for you.

Pros & Cons

Pros

  • Has 15 years of experience
  • Easy-to-navigate website
  • Provides home warranty resources to those who are buying or selling a home

Cons

  • Isn’t available nationwide
  • Doesn’t have an “Appliances Plan” that just covers home appliances

Why Trust House Method

  • 63 companies reviewed
  • 41 key factors analyzed
  • 2,583 data points parsed
  • 885 homeowners surveyed
  • 57 service contracts scrutinized

House Method’s Experts collected and analyzed 2000+ critical data points to identify what makes a great home warranty company in the eye of the consumer. Our reviews team used this data to assess over 60 home warranty providers for coverage extent, annual cost, and national availability to provide unbiased reviews so homeowners can confidently navigate key decisions about their homes.

Our Top Alternatives to Landmark Home Warranty

Compare Landmark Home Warranty to the competition.

Superlative Star Rating Summary Coverage Link
Choice Home Warranty Best Overall
  • 2 plans available + optional add-ons
  • Has over 11 years of industry experience
  • 90-day repair guarantee
  • $46–$55 per month with $85 service fee
$3,000 per item
Select Home Warranty Most Cost-Effective
  • 3 plans ranging from $52-$58 per month + optional add-ons
  • Provides free roof leak coverage
  • Covers rental properties, mobile homes, manufactured homes, single-family homes, and condos
  • Affordable service fee of $60
$250-$3,000 per item
American Home Shield Most Customizable
  • 3 plans + add-ons and the option to build your own plan
  • Customers can choose the service fee they want to pay
  • Provides generous coverage caps
  • $35–$75 per month
$6,000 per item
Liberty Home Guard Most Trustworthy
  • 3 plans ranging $65-$125 with 25+ optional add-ons
  • Has a 60-day workmanship guarantee on all repairs
  • Customer service available 24 hours a day, seven days a week
  • BBB’s only A+ accredited home warranty provider
$500-$2,000 per item
Cinch Home Services Best Workmanship Guarantee
  • Offers 3 plans under $62 per month
  • Allows customers to choose between a $100, $125, or $150 service call fee
  • Covers repairs with a 180-day workmanship guarantee
  • Lets customers cancel for free within 30 days of their contract start day
$1,000-$2,000 per item
ServicePlus Home Warranty Best for Immediate Service
  • Offers 2 plans + optional add-ons
  • Provides a 24/7 claims hotline open 365 days a year
  • Has a 90-day parts guarantee
  • Allows customers to make unlimited service calls
Choice Home Warranty
Logo Choice Home Warranty
Superlative Best Overall
Star Rating
Summary
  • 2 plans available + optional add-ons
  • Has over 11 years of industry experience
  • 90-day repair guarantee
  • $46–$55 per month with $85 service fee
Coverage $3,000 per item
Visit Site
Select Home Warranty
Logo Select Home Warranty
Superlative Most Cost-Effective
Star Rating
Summary
  • 3 plans ranging from $52-$58 per month + optional add-ons
  • Provides free roof leak coverage
  • Covers rental properties, mobile homes, manufactured homes, single-family homes, and condos
  • Affordable service fee of $60
Coverage $250-$3,000 per item
Visit Site
American Home Shield
Logo American Home Shield
Superlative Most Customizable
Star Rating
Summary
  • 3 plans + add-ons and the option to build your own plan
  • Customers can choose the service fee they want to pay
  • Provides generous coverage caps
  • $35–$75 per month
Coverage $6,000 per item
Visit Site
Liberty Home Guard
Logo Liberty Home Guard
Superlative Most Trustworthy
Star Rating
Summary
  • 3 plans ranging $65-$125 with 25+ optional add-ons
  • Has a 60-day workmanship guarantee on all repairs
  • Customer service available 24 hours a day, seven days a week
  • BBB’s only A+ accredited home warranty provider
Coverage $500-$2,000 per item
Visit Site
Cinch Home Services
Logo Cinch Home Services
Superlative Best Workmanship Guarantee
Star Rating
Summary
  • Offers 3 plans under $62 per month
  • Allows customers to choose between a $100, $125, or $150 service call fee
  • Covers repairs with a 180-day workmanship guarantee
  • Lets customers cancel for free within 30 days of their contract start day
Coverage $1,000-$2,000 per item
Visit Site
ServicePlus Home Warranty
Logo ServicePlus Home Warranty
Superlative Best for Immediate Service
Star Rating
Summary
  • Offers 2 plans + optional add-ons
  • Provides a 24/7 claims hotline open 365 days a year
  • Has a 90-day parts guarantee
  • Allows customers to make unlimited service calls
Coverage
Visit Site

Landmark Home Warranty plans, coverage, and cost

Landmark Home Warranty offers two plans—a Home Systems Plan and a Total Protection Plan—at an average cost of $35–$56 per month. Landmark also allows customers to purchase add-ons on an à la carte basis.

Home Systems Plan: $35.00 per month ($420.00 for an annual plan). Under this plan, they provide coverage for four essential systems, in addition to a few home services such as air conditioning tune-up and pest control.

  • Air conditioning
  • Heating
  • Plumbing
  • Electrical
  • Air conditioning tune-up
  • Heating tune-up
  • Pest control
  • Subterranean termite treatment
  • Re-Key service
  • “No Fault” coverage

Total Protection Plan: $55.84 per month ($670.08 for an annual plan). This is Landmark’s most comprehensive home warranty plan. In addition to covering major home systems and related home services, this plan covers important home appliances like your refrigerator and dishwasher.

  • Air conditioning
  • Heating
  • Plumbing
  • Electrical
  • Air conditioning tune-up
  • Heating tune-up
  • Pest control
  • Subterranean termite treatment
  • Re-Key service
  • “No Fault” coverage
  • Built-in microwave
  • Central vacuum
  • Dishwasher
  • Garbage disposal
  • Kitchen refrigerator
  • Oven/Range/Cooktop
  • Washer and dryer
  • Garage door opener

Optional coverage: For an additional cost, you can purchase any of these add-ons and include them in your existing plan.

  • Booster and well pump: $12.50
  • Built-in microwave: $2.08
  • Dishwasher: $3.33
  • Exterior pipe leak repair: $8.33
  • Freestanding ice maker: $3.75
  • Stand-alone freezer: $3.33
  • Garage door opener: $3.33
  • Garbage disposal: $1.25
  • Grinder pump: $12.50
  • Guest house: $12.08
  • Kitchen refrigerator: $4.17
  • Oven/Range/Cooktop: $3.75
  • Pool and hot tub (chlorine): $13.33
  • Pool and hot tub (saltwater): $28.33
  • Roof leak repair: $8.33
  • Septic system: $7.08
  • Washer/dryer: $7.08
  • Water softener: $3.75
  • Well pump: $7.50
  • Wet bar refrigerator: $2.08

Note: The cost of your specific plan will vary based on the state you live in and whether or not you choose to add on any optional items to your coverage. The Home Systems and Total Protection pricing we pulled is for the state of Arizona.

Landmark Home Warranty service calls

Landmark offers two service call fees—the minimum service fee is $60 in Utah, Oregon, and Idaho, or $70  in Texas, Nevada, and Arizona. The maximum service fee for all states is $100. You’ll likely pay a higher service fee for a lower monthly payment, and vice versa.

Price of Landmark Home Warranty vs. competitors

This graph represents the monthly premium customers would pay under Landmark’s most basic plan against what they would pay for competitor plans. Note: these prices do not include the service fee amount.

Details for top Landmark Home Warranty systems and appliances

Because all home warranties offer different coverage plans, our team at House Method wanted to standardize which systems and appliances are most important to homeowners. To do this, we surveyed 1,000 homeowners and asked them which systems and appliances were most valuable to them.

The top three systems that are most important are the electrical, plumbing, and air conditioning, while the top three appliances that are most important are the refrigerator, washer/dryer, and oven/stove/range.

Unfortunately, Landmark doesn’t have a sample contract we can view online, so we don’t have coverage details for the top home systems and appliances. When you sign up for a home warranty, you’ll receive an email with your contract. In that contract, you’ll be able to see what exactly is and isn’t covered.

Before purchasing a home warranty, we recommend calling the Landmark customer service department and asking them questions about coverage for specific items. This will help you have a better understanding of what to expect coverage-wise when an important item breaks down.

Coverage length

Landmark Home Warranty coverage begins 30 days after you sign up for the warranty. It lasts for exactly 12 months and will not automatically renew. You will be notified in advance of coverage lapse, and if you’re eligible, you’ll be given the chance to renew at the end of your contract.

Coverage limits and exclusions

Landmark lists the top five reasons for denied claims on their website:

  1. The appliance or system is not covered in your contract.
  2. The appliance or system has not been properly installed.
  3. If the damage to your appliance or system was noticed and written up in an inspection before you closed on your house, the damage is considered a pre-existing condition and will not be covered.
  4. If your claim includes damage caused by the broken or malfunctioning system or appliance, the secondary damage will not be covered.
  5. If your appliance or system has failed because you have not properly maintained it, your claim will be denied.

See if your state is covered by Landmark Home Warranty

If you live in ArizonaIdahoNevadaOregonTexas, or Utah, your state is covered by Landmark Home Warranty. If you don’t live in one of these states, check out our State Home Warranty Guides and click on your state to see the best home warranties available to you.

Our take

Of all the home warranty companies we reviewed, Landmark had some of the better customer reviews on BBB. There are a ton of positive reviews and the company received an A- rating—one of the highest we’ve seen in the industry. We think this is a great sign of trustworthiness and commitment to customer satisfaction.

Though the company can be hailed for its customer service, we think its plan offerings are average. Landmark offers only two plans and to get complete coverage for your home systems and appliances, you would need to opt into the Total Protection Plan (which is the more expensive option).

By not providing coverage for these items in a single plan, the customer is missing out on comprehensive protection for important items like the refrigerator, oven, and plumbing.

Regarding Landmark’s website, it’s incredibly user-friendly and pretty easy to determine how much you could expect to pay and what’s covered in your current plan based on the state you live in. Its custom homeowner dashboard is also a great tool for customers to manage their claims, check their coverage, and renew their warranty.

However, coverage is only available in six states, making this company unapproachable to a lot of homeowners across the nation.

If you’re a real estate agent, Landmark could be a great company for you. It provides educational home warranty tools to help you and your clients and has local Landmark representatives wherever you’re located to help with ordering, claims, management, and other home warranty-related services.

Landmark Home Warranty ratings

  • Plan options: 3.8 / 5
  • Breadth of coverage: 2.1 / 5
  • State availability: 1.8 / 5
  • Cost: 4.5 / 5
  • Trustworthiness: 3.8 / 5
  • Customer service: 4.0 / 5
  • Unique benefits: 4.0 / 5

What others are saying

As a consumer, you probably don’t have the time to sit around and sift through the hundreds of reviews left by Landmark Home Warranty customers. That’s where we come in. At House Method, we go through user complaints, reviews, and ratings of each home warranty company and compile that information in a chart that’s easy for you to read.

Below, we’ve included Landmark ratings compared to the industry average.

Summary of Customer Feedback

REVIEWERLANDMARK HOME WARRANTY RATINGSINDUSTRY AVERAGE RATINGS
YELP1.5 / 5 (out of 403 reviews) 1.2 / 5 (out of 375 reviews)
BBB2.7 / 5 (out of 271 reviews) 2.0 / 5 (out of 956 reviews)
TRUSTPILOT2.7 / 5 (out of 6 reviews) 1.9 / 5 (out of 937 reviews)

If you’re still unsure about the company, here are a few other recognition points to help seal the deal:

  • Landmark Home Warranty is a licensed member of the National Home Service Contract Association and the Texas Home Service Contract Association.
  • Landmark is a licensed residential service contract company in Texas through the Texas Real Estate Commission.

Landmark Home Warranty reviews

The Better Business Bureau (BBB) gives Landmark Home Warranty an A- rating and 3 out of 5 stars based on 269 customer reviews.

To help you understand how the BBB scores businesses, here’s the criteria they follow:

  • Number of complaints filed with BBB against the business
  • The size of the business
  • If the business has appropriately responded to complaints
  • If the business has resolved the complaints in a timely manner to the customer’s satisfaction
  • Whether the business has made a good faith effort to resolve complaints, even if the customer was not satisfied with the resolution
  • Whether the business failed to resolve the underlying cause(s) of a pattern of complaints
  • The age of resolved complaints—older complaints that have been resolved have less of an influence on the rating than recent complaints

Here are a few BBB customer reviews from Landmark customers:

Catherine W. on December 17, 2019, said:

I have always had excellent service from this company. I live in a very small town in a rural area, and I have never waited long for help. The service people have been courteous and have given important information. Just great.

Christina R. on December 14, 2019, said:

I was skeptical of a home warranty company based on past experiences, but Landmark has exceeded every expectation and I can not recommend them enough!! They are very prompt and have made sure every issue I’ve had has been taken care of to my satisfaction. They have saved me thousands of dollars on repairs.

Gabby B. on December 1, 2019, said:

We paid for the warranty. We paid for a service call. The plumbers were rude, unprofessional, and did not help. We called Landmark to complain. They didn’t send anyone else out here to help us [and] told us to call back on Monday. Now we’re sitting in our new home unable to use the toilet. We should’ve kept our money. The home warranty isn’t worth it.

Frequently asked questions about Landmark Home Warranty

What is covered by Landmark Home Warranty?

Landmark Home Warranty has two home warranty plans. The Total Protection Plan covers appliances and systems while the Home Systems Plan covers major systems like your HVAC and electrical systems. You can also customize your home warranty coverage by adding on à la carte options for an additional cost.

How much does Landmark Home Warranty cost?

Landmark Home Warranty plans cost $35–$56 per month. Prices will vary based on location, the plan you choose, and whether you add on any optional items. Note: you’ll also pay a service fee for every claim that’s approved for service. Landmark Home Warranty’s service fees range from $60 to $100.

How long does a Landmark Home Warranty plan last?

Your home warranty will last for one year. After the year is over, you’ll have the option to renew your plan and continue coverage.

Does Landmark require a home inspection?

No, Landmark does not require a home inspection to get coverage for your home. However, getting a home inspection before purchasing home warranty coverage is recommended so you’re familiar with any pre-existing conditions on your systems and appliances.

Do I need a Landmark home warranty if I have homeowners insurance?

Though homeowners insurance does provide decent coverage for your home, it doesn’t cover major items, like your refrigerator or dishwasher. If you need to repair or replace a system or appliance, a home warranty will cover those costs and save you hundreds, even thousands, of dollars.

Final thoughts

House Method gives Landmark Home Warranty 3.43 out of 5 stars. Compared to other home warranty companies, the company doesn’t offer extensive coverage and the pricing is pretty average. Though it may be an OK option if you live in the states covered, we think there are other home warranty companies that may be a better fit.

Landmark Home Warranty may be a good choice for you if…

  • you’re a homeowner and want to project major systems and appliances.
  • you’re a real estate agent looking to secure a home warranty for your clients.
  • you want a company with excellent customer service.
  • you want the option to add custom items to your home warranty plan.

Landmark Home Warranty may not be a good choice for you if…

  • you want coverage solely for your appliances.
  • you live in the states not covered by the company.
  • you want to choose your own technician.

Methodology

At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each home warranty provider according to our methodology. Our team spent hours on the phone speaking to representatives from each home warranty company to get information right from the source.

Our rating system involves a weighted, 100-point scale that scores home warranty companies on plans offered, coverage, state availability, cost, trustworthiness, customer service, and unique benefits.

For more details, check out our affiliate disclosure and rating methodology.

Company information

  • Company name: Landmark Home Warranty
  • CEO: Dave Hill
  • Founding date: 2004
  • Years in business: 16 years
  • Telephone: 866-306-2999
  • Address: PO Box 27848
  • State/province: Salt Lake City, UT
  • Postal code: 84127-0848
  • State availability: 6 states
  • Service fee: $60–$100
  • BBB rating: A-

House Method recommends other home warranties besides this one. Check out some of our other expert reviews on our top-rated providers to get all the information you need. Remember, each of these companies gives a free quote.

Other Home Warranty Providers to Consider