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HomeGuard HomeWarranty Review

Updated Nov 4, 2022

Updated Nov 4, 2022

Home > Home Warranty > HomeGuard HomeWarranty Review

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First and most importantly, HomeGuard HomeWarranty offers coverage only in Arizona and California.

HomeGuard HomeWarranty offers two coverage levels: Standard Coverage and the Advantage Plan. While this provider does cover pre-existing conditions caused by improper installation or lack of maintenance, only the Advantage Plan covers this.

Compare HomeGuard HomeWarranty to Other Top Home Warranty Providers

Superlative
Star Rating
Monthly Cost
Service Fee
Response Time
Payout Limit (per item)
States Not Covered
Best Overall
$46–$55
$85
24-48 hrs.
$3,000
WA
Most Cost-Effective
$52–$58
$60
24-48 hrs.
$250-$3,000
WA,NV,WY,NM
Most Customizable
$35–$75
$75–$125
24-72 hrs.
$6,000
AK
Quickest Service
$50-$63
$60-$90
12-48 hrs.
$500-$2,000
Most Trustworthy
$70-$80
$75
12-48 hrs.
$500-$2,000
WA,WI

Price – $$

HomeGuard HomeWarranty coverage for a single-family home starts at $330 (for Standard Coverage) and goes up to $385 for the Advantage Plan. Warranty holders can also pay for additional coverage on an a la carte basis.

Coverage

Standard CoverageAdvantage PlanAdd-ons
DishwasherDishwasherPool/Spa equipment $155
Range/Oven/CooktopRange/Oven/CooktopAdditional pool and spa $75
Telephone wiringTelephone wiringSalt water swimming pool equipment $315
Primary heating systemPrimary heating systemClothes washer and dryer $75
Pest controlPest controlKitchen refrigerator $50
Plumbing system and stoppagesPlumbing system and stoppagesKitchen refrigerator, washer and dryer $105
Ceiling, attic, and exhaust FansCeiling, attic, and exhaust FansAdditional kitchen refrigerator (built-in) $50
DoorbellsDoorbellsFree standing ice maker $50
Garage door openerGarage door openerWet bar refrigerator $25
DuctworkDuctworkWine refrigerator $25
Recirculating hot water pumpRecirculating hot water pumpWell pump $95
Electrical systemElectrical systemSeptic tank pumping option $30
Water heaterWater heaterSewage ejector pump $25
Instant hot water dispenserInstant hot water dispenserLimited roof leak coverage $95
Central vacuum systemCentral vacuum systemLimited roof leak coverage (multiple units) $125
Built-in microwaveBuilt-in microwaveAdditional pipe coverage
Garbage disposalGarbage disposal
Trash compactorTrash compactor
Smoke detectorsSmoke detectors
Sump pump (permanently installed)Sump pump (permanently installed)
Built-in whirlpool bathtub motor pumpBuilt-in whirlpool bathtub motor pump
Central air conditioning
Plumbing
Heating
Microwave
Trash compactor
Carbon monoxide detectors
Oven/Range
Dishwasher
Water heater
Garage door opener
Undetectable conditions/lack of maintenance

Service fee

The HomeGuard HomeWarranty service fee, which they call a deductible, is $75.

Claims process

HomeGuard HomeWarranty asks that you first confirm that the repair you need is covered by your warranty before calling to request service. Service requests must be made by phone (HomeGuard HomeWarranty does not offer an online claims process). HomeGuard HomeWarranty will have a repair technician in their network call you within 48 hours. When the technician arrives, you pay your $60 deductible up front and the technician will handle the repair.

Coverage length

Coverage lasts for 12 months and—although it’s renewable—will not automatically renew. Warranty holders must actively renew coverage each year.

Coverage exclusions

Unlike most home warranty companies, HomeGuard HomeWarranty does not exclude claims made for appliances or systems that have preexisting defects because of improper installation or poor maintenance.

Though HomeGuard HomeWarranty coverage includes fewer appliances and systems than most other warranty providers, it does offer lenient terms of service.

HomeGuard HomeWarranty customer reviews

Though there are plenty of HomeGuard HomeWarranty reviews online, Consumers Advocate has posted a review from a customer named Danielle that reads:

“I had a great experience with this company. My client purchased their home and it required tenting for termite treatment. The gas had to be turned off. The Gas Company then has to turn it back on. Unfortunately the Gas Company now “Red tags” a majority of all inspections so that a HVAC contractor assumes the liability of any repairs minor or major. HomeGuard HomeWarranty [covered the red tagged equipment] for only $25. It was a minor repair and everyone was extremely happy.”

Better Business Bureau rating

The Better Business Bureau (BBB) gives HomeGuard HomeWarranty an A rating despite the fact that 100% of HomeGuard HomeWarranty reviews are negative (note that there are only three reviews). This is because the BBB has seen HomeGuard HomeWarranty address every concern and complaint in a timely matter.

Consumers Advocate review

Consumers Advocate gives HomeGuard HomeWarranty a 5.6/10, which is lower than average. The fact that they do business only in Arizona and California hurts their overall score. HomeGuard HomeWarranty also charges additional fees for some basic items such as refrigerators, washers, and dryers.

Years in business

HomeGuard HomeWarranty was founded in 2005 and has been around for 13 years.

House Method recommends other home warranties besides this one. Check out some of our other expert reviews on our top-rated providers to get all the information you need. Remember, each of these companies gives a free quote.

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