Elevate Home Warranty Review 2020

By Jennifer Merrigan | Advertiser Disclosure

Elevate Home Warranty is a home warranty company that offers services exclusively in Utah and provides peace of mind when a major system or appliance unexpectedly fails. The company has a variety of home warranty packages with customizable add-on options, making its services convenient for most consumers regardless of their coverage needs. Between their flexible warranty plans and competitive rates, Elevate Home Warranty is a great home warranty option for Utah homeowners.

Keep reading to learn more about Elevate Home Warranty plans, pricing, and customer reviews, and determine if Elevate is the best home warranty for you.

  • Has a low service fee of $59
  • Provides coverage for undetectable pre-existing conditions
  • Has a customer service team that’s available 24 hours a day, seven days a week

Pros and cons of Elevate Home Warranty

Compare the advantages and disadvantages of signing up for an Elevate Home Warranty plan:

Pros Cons
Easy to customize plans Only available in Utah
Offers an online chat for customer support Has limited optional coverage add-ons
Provides multiple plan options

Elevate plans and coverage

Elevate Home Warranty has several home warranty plans to choose from that range from minimalistic to comprehensive. This gives you the flexibility to choose which plan works best for you. Before signing up for a plan, read your home warranty company’s terms and conditions to make sure you understand what items and components are covered and which items aren’t.

Basic Plan Elevated Plan Elevated Plus Plan Totally Elevated Plan
Rekey service Everything under the Basic Plan Everything included in the Basic Plan and Elevated Plan Everything included in the Basic Plan, Elevated Plan, and Elevated Plus Plan
HVAC tune-ups Freon recapture/recharge Prepaid service call Clothes washer
Home security system Window air conditioning units Clothes dryer
Air conditioner Tankless water heater
Furnace Water heater failure due to sediment
Swamp cooler Toilet replacement
Drain line stoppages Showers heads and arms
Pipe leaks Angle stop/gate valves
Toilet bowls, tanks, and mechanisms Interior hose bibs
Shower and diverter valves Pressure regulator
Sump pump Faucets
Recirculating pump Attic and whole-house fans
Instant hot water dispenser Smoke detector
Whirlpool bath pump and motor Kitchen refrigerator ice maker
Water heater Elevation upgrade
Electrical system
Ceiling and exhaust fans
Central vacuum
Dishwasher
Oven/Range/Cooktop
Built-in microwave
Garbage disposal
Trash compactor
Kitchen exhaust fan
Garage door opener

Elevate Add-On Coverage Options

Elevate Home Warranty also allows for customization by letting customers select individual systems or appliances they want to add to their package. Here’s a list of add-on options with pricing:

  • Washer, dryer, and kitchen refrigerator: $125
  • Washer and dryer: $85 per set
  • Built-in or free-standing kitchen refrigerator: $50
  • Additional refrigerator: $35 (up to four units)
  • Septic tank pumping: $75 per tank
  • Septic system: $75 per tank
  • Pool and/or spa equipment: $180
  • Well pump: $100
  • Water softener: $50
  • Elevated pipe leak coverage: $100
  • No-fault upgrade: $50
  • Prepaid service call: $50

Coverage length

All Elevate Home Warranty plans last for a year. Once your plan ends, you’ll be able to automatically renew your plan or choose to cancel over the phone with a customer service team member.

Coverage limits

Like most home warranty plans, the coverage you’re offered is limited to your appliances breaking down to regular wear and tear. If your appliance breaks down due to user error or lack of maintenance, your repair may not be covered. Also, keep in mind that while Elevate does cover unknown pre-existing conditions, the repair may not be covered if that condition is due to lack of maintenance.

Elevate Home Warranty pricing

The cost of an Elevate Home Warranty plan ranges from $300–$500, depending on the type of coverage you’re looking for and the add ons you choose. Elevate Home Warranty has a service fee of only $59, which is below the industry average of $75–$125.

Here’s a pricing breakdown of Elevate Home Warranty plans:

Basic Plan Elevated Plan Elevated Plus Plan Totally Elevated Plan
$300 per year $400 per year $450 per year $500 per year

What to expect with Elevate Home Warranty

Signing up for an Elevate Home Warranty is quick and easy. Unlike other home warranty companies, you can purchase your home warranty online with a few clicks. There are several plan options available depending on your home and your home’s needs, and there’s a long list of a la carte add-ons you can choose for the most comprehensive coverage available.

How to make a service request

Once you have purchased your home warranty, the same process can be applied when filing for a claim—you can simply go online and fill out a form describing the home appliance breakdown, or you can call Elevate’s 24/7 support line to speak to a home warranty support representative. Once the service request has been made, an Elevate Home Warranty service contractor will come to your home to assess the damage.

Elevate home warranty reviews

Elevate Home Warranty has an A rating on the Better Business Bureau (BBB) and has only had 12 complaints in the past three years. Eight of those complaints have been closed.

Here are a few BBB reviews from Elevate Home Warranty customers:

“Harmony is wonderful to work with through Elevate. She’s always personable and kind and eager to get the problem solved.” — Tracy W.

“One really nice thing about this home warranty is that all appliances are covered. The technician was professional and the entire visit took perhaps 30 minutes.” — Lin P.

“I love this company and the customer service they provide; I have 4 homes covered with their warranty and always have a great experience. I have also recommended them to family members and they now have a policy.” — Shauna P.

House Method recommends other home warranties besides this one. Check out some of our other expert reviews on our top-rated providers to get all the information you need. Remember, each of these companies gives a free quote.

Our top-rated alternatives to Elevate

If you’re not sure if Elevate Home Warranty is for you, compare the company to other top-rated home warranty alternatives below:

  • Gives customers their first month of coverage for free when signing up for a plan
  • If the appliance cannot be fixed, a technician will replace it
  • Provides after-hours service

  • Has more than 50 years of industry experience
  • Allows customers to build their own coverage plans
  • Covers 49 states, excluding Alaska

  • Offers two months of coverage for free when customers sign up for a plan
  • Has low service call fees compared to other companies
  • Provides free roof leak coverage

Because plan pricing varies based on where you live, the type of plan you choose, and the square footage of your home, we recommend getting a free quote from all three of the above providers.

Frequently asked questions about home warranties

What does Elevate Home Warranty cover?

An Elevate Home Warranty will cover your home systems and appliances like your dishwashers, refrigerators, air conditioning units, electrical systems, clothes washers, and dryers. You may opt to include add-on coverage for items like your pool or septic system.

Do the age of home appliances matter?

As long as your appliances are in good condition and you have a covered cause for the damage claim, age and condition of your appliances are not relevant to whether your appliances will be covered. 

Is a home inspection required before I buy a home warranty?

You may request to have your home and appliances inspected to ensure the most value out of your warranty, however, an inspection is not required for coverage to begin.

How long is a home warranty contract?

Your home warranty will last for one year. Upon that time, you will have the opportunity to automatically renew or cancel.

How can I sign up for an Elevate Home Warranty?

Signing up with Elevate Home Warranty is easy—simply visit their website, choose the best plan for your home, and fill out the form to purchase your warranty online. You may also call their customer service team to discuss plan options.

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