- Allows customers to use their own service provider
- Doesn’t charge a service call fee
- Customer service is available 24 hours a day, seven days a week
Complete Protection Home Warranty is a leading home warranty company that offers customers several different plan options. Complete Protection has been in the home warranty business for more than 20 years, allows customers to select their own service provider, has no exclusions for unknown pre-existing conditions, and offers 24/7 access to their customer service team.
Compare the advantages and disadvantages of Complete Protection below:
|Unlike most home warranty companies, Complete Protection Home Warranty doesn’t charge a service fee||
Doesn’t have a mobile app
|Customers can select their preferred repair company as long as it’s a licensed contractor||
Customers can’t file a claim until 30 days after enrolling with Complete Protection
|Complete Protection Home Warranty provides coverage for unknown pre-existing conditions and lack of maintenance|
While Complete Protection Home Warranty’s plans may vary by contract, there are four plans available to contract holders: Essential, Advanced, Comprehensive, and Ultimate.
|Garage door opener||X|
|Drain line stoppages||X|
Here are some optional add-on items offered by Complete Protection:
A home warranty contract with Complete Protection Home Warranty runs month-to-month so there’s no long-term commitment or annual obligation.
Complete Protection Home Warranty doesn’t cover some of the appliances and systems that are regularly covered by other home warranty companies, such as anything structural (including roofs), ductwork, humidifiers, sprinkler systems, spa tubs, or sump pumps. It’s important to check the terms and conditions to understand exactly what is and is not covered. Coverage doesn’t begin until 30 days after the contract is signed.
Complete Protection offers four different plans at various price points. Here’s a pricing breakdown of the four plans:
Complete Protection does not charge a service fee, which is rare for a home warranty company.
When a covered home appliance or system breaks down due to normal wear and tear, customers can request repair service by submitting a claim online or by calling Complete Protection Home Warranty via the toll-free phone number.
Complete Protection has a customer support team that’s available 24 hours a day, seven days a week, 365 days a year. A team of vetted contractors and technicians promptly service repairs and replacements. Customers can also use a service provider of their own choice, which is a feature most home warranty companies don’t allow.
Here’s how a Complete Protection customers can hire their own licensed repair company:
Existing customers can make a claim on covered items through two ways:
The Better Business Bureau (BBB) gives Complete Protection an A+ rating. Accredited since 2002, Complete Protection has only received two Better Business Bureau complaints, both resolved. Here are some reviews given by Complete Protection Home Warranty customers:
“Excellent all the way around! Great company to work with on Home Warranty. No service call fees which is the very best thing I love about them.” — Linda from San Antonio, TX
“Have had Complete Protection for several years and just used it last month. It was seamless and easy to get my appliance fixed.” — John from Coldwater, MI
“I’ve been with CAP for more than 5 years. The company has been responsive and reliable.” — Jack from Cypress, TX
Every person and every home needs the plan that’s right for them. Check out some of our other expert reviews to get all the information you need to find the right home warranty for you. Remember, each of these companies gives a free quote.
If you’re not sure whether Complete Protection is right for you, compare other top-rated home warranty companies below:
Complete Protection offers four coverage plans that protect major home systems and appliances, such as your air conditioning, electrical system, water heater, refrigerator, dishwasher, and oven. Complete Protection also offers optional coverage for items like your pool or septic tank.
The four different plans are priced as follows:
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