Allied Home Warranty 2020 Review

By Jennifer Hodorowicz | Advertiser Disclosure

Allied Home Warranty was a Texas-based home warranty company that was sold to OneGuard Texas, LLC, in August 2018. Keep reading to learn why Allied went out of business, what it means for their former customers, and which top-rated home warranty alternatives we recommend.

Why Allied went out of business

There are a variety of reasons why Allied Home Warranty went out of business and was acquired by OneGuard, but perhaps one of the biggest reasons is that Allied had numerous customer complaints against them. Many customer complaints revolved around unexpected fees, low contractor availability, tricky contract terms, claim denials, and payment delays.

Despite having an A+ rating on the Better Business Bureau (BBB), Allied Warranty had 53 customer complaints in the last three years they were in business.

Allied Home Wararnty’s homepage and call center are no longer in service, and all questions and repair requests should be directed to OneGuard. Customers with contract terms remaining under Allied Home Warranty will be contacted by a OneGuard representative prior to the end of their contract about how to move their policy under OneGuard.

Note: Allied Home Warranty customers in Houston, TX, will keep their coverage and contract terms under OneGuard Texas through the full term of their plan.

Factors to consider when buying home warranty company

Whether you were an Allied customer or are just in the market for a new home warranty plan, there are a few factors to consider when purchasing a home warranty policy.

  • Coverage options—Some companies have multiple plan options and add-ons, while others only provide one to two plans. America’s First Choice Home Club offers some of the most extensive coverage plans in the industry, covering items like your AC, heating, water heater, refrigerator, and dishwasher.
  • Exclusions and coverage limits—Though your major systems and appliances may be covered under a contract, not all parts and components will receive protection. Read your contract prior to signing up for coverage to understand any exclusions and limits on covered items.
  • Pricing—Determine how much you’ll be able to pay each month for a coverage plan. On average, most home warranties cost between $25–$50 per month and service fees will cost between $75–$125 per service request. Select Home Warranty has some of the most affordable plans on the market, with both plans costing less than $40 per month.
  • Claims process—Before purchasing a home warranty, determine what the claims process looks like and how long it will take to address a repair or replacement. In general, it should take between 24–48 hours to process a claim and send a repair technician out to your home, and 24/7 customer service should be available.
  • Availability—Not all home warranty companies will provide coverage in your state. Review our state home warranty guide to determine which companies are available in your area. American Home Shield provides coverage for 49 states, except Alaska.
  • Reputation and credibility—When selecting a company, research their BBB rating and review any outstanding complaints or any legal proceedings against them.
  • Customer reviews—Read third-party customer reviews on the BBB or Trustpilot to get an unbiased review of the company and its home services.

Our top-rated alternatives to Allied Home Warranty

Since Allied is no longer in business, here are some of the best home warranty alternatives.

  • Provides three plans with optional add-ons
  • Charges $36–$42 per month with free cancellation offered in the first 30 days
  • Offers free roof leak coverage and optional septic system coverage

  • Provides two plans with optional add-ons
  • Charges $28–$50 per month
  • Covers improperly installed or maintained items

  • Provides two plans with optional add-ons
  • Charges $36–$44 per month
  • Has a guaranteed response time within 48 hours of receiving a claim

Final thoughts

Though Allied Home Warranty is no longer in business, there are plenty of home warranty alternatives that provide comprehensive coverage at affordable rates to customers. Because plan pricing will vary based on where you live, the type of plan you select, and the square footage of your home, we recommend getting quotes from all three home warranty companies in this article.

House Method recommends other home warranties besides this one. Check out some of our other expert reviews on our top-rated providers to get all the information you need. Remember, each of these companies gives a free quote.

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