Acclaimed Home Warranty 2020 Review

Acclaimed Home Warranty has made a name for itself during the short amount of time it’s been in the home warranty industry. Its extensive coverage and positive customer reviews make it one of the top companies in the business.

In this review, we’ll discuss Acclaimed Home Warranty plans, prices, coverage specifics, and customer reviews, and compare the company to other best home warranty providers so that you can make an informed decision when signing up for a plan.

  • Provides unique benefits like rekeying, HVAC checkups, and discounted home security
  • Offers up to five plans depending on where you live
  • Has a 24/7 customer service team

Pros and cons of Acclaimed Home Warranty

Compare the advantages and disadvantages of Acclaimed Home Warranty below:

Pros Cons
Low service fee of $60–$70 Only offers coverage to Arizona, Nevada, Texas, and Utah
No Fault Coverage for fees related to code violations, permits, etc. Some items, like professional series appliances, aren’t covered in all four states
Provides a detailed contract on what system components are covered

Acclaimed Home Warranty plans and pricing 

Acclaimed Home Warranty offers three plans to Nevada, Texas, and Arizona residents and five plans to Utah residents. Monthly premiums range from $35 to $62 depending on the plan you choose and where you live. You can also add additional coverage for roof leaks, water heaters, and other items.

Standard Plan: Acclaimed Home Warranty’s basic plan offers coverage for almost all of your major systems and appliances, minus a refrigerator, washer, and dryer.

  • Air conditioning
  • Heating
  • Duct from heating and cooling
  • Heat pump
  • Thermostat
  • Disposable filters (TX only)
  • Inside plumbing
  • Drain line stoppages
  • Toilet (parts)
  • Water heater (up to 50 gallons)
  • Interior electrical
  • Exhaust fans
  • Circuit breakers
  • Ceiling fans
  • Panels and subpanels
  • Garage door systems
  • Oven
  • Range
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Trash compactor
  • Central vacuum (TX only)

Here’s a cost breakdown of the Standard Plan by state:

  • Utah: $35 per month ($400 per year)
  • Nevada: $45 per month ($475 per year)
  • Texas: $47 per month ($475 per year)
  • Arizona: $35 per month ($450 per year)

Premium Plan: This plan adds eight more covered items, plus a Premium Coverage Upgrade, No Fault Coverage, central vacuum, and refrigerator coverage.

  • Air conditioning
  • Heating
  • Duct from heating and cooling
  • Heat pump
  • Thermostat
  • Disposable filters (TX only)
  • Inside plumbing
  • Drain line stoppages
  • Toilet (parts)
  • Water heater (up to 50 gallons)
  • Grills
  • Circuit breakers
  • Ceiling fans
  • Panels and subpanels
  • Garage door systems
  • Oven
  • Range
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Trash compactor
  • Central vacuum
  • Registers
  • Heat lamps
  • Angle stops and gate valves
  • Toilet replacement
  • Interior hose bibs
  • Shower heads
  • Shower arms/faucets
  • Premium Coverage Upgrade (UT, NV, TX)
  • No Fault Coverage (NV, TX)
  • Refrigerator (TX, AZ)
  • Exhaust fans
  • Interior electrical

Here are the monthly and annual premiums for the Premium Plan by state:

  • Utah: $45 per month ($475 per year)
  • Nevada: $50 per month ($550 per year)
  • Texas: $55 per month ($595 per year)
  • Arizona: $40 per month ($440 per year)

Premium + Plan: $50 per month ($500 per year): This plan is only available for Utah residents. It adds refrigerator coverage to the Premium Plan.

  • Air conditioning
  • Heating
  • Duct from heating and cooling
  • Heat pump
  • Thermostat
  • Inside plumbing
  • Drain line stoppages
  • Toilet (parts)
  • Water heater (up to 50 gallons)
  • Interior electrical
  • Exhaust fans
  • Circuit breakers
  • Ceiling fans
  • Panels and subpanels
  • Garage door systems
  • Oven
  • Range
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Trash compactor
  • Central vacuum
  • Registers
  • Grills
  • Heat lamps
  • Angle stops and gate valves
  • Toilet replacement
  • Interior hose bibs
  • Shower heads
  • Shower arms/faucets
  • Premium Coverage Upgrade
  • Refrigerator

Premium + One Plan: $53.50 per month ($550 per year): This plan is only for Utah residents and adds No Fault Coverage to the Premium + Plan.

  • Air conditioning
  • Heating
  • Duct from heating and cooling
  • Heat pump
  • Thermostat
  • Inside plumbing
  • Drain line stoppages
  • Toilet (parts)
  • Water heater (up to 50 gallons)
  • Interior electrical
  • Exhaust fans
  • Circuit breakers
  • Ceiling fans
  • Panels and subpanels
  • Garage door systems
  • Oven
  • Range
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Trash compactor
  • Central vacuum
  • Registers
  • Grills
  • Heat lamps
  • Angle stops and gate valves
  • Toilet replacement
  • Interior hose bibs
  • Shower heads
  • Shower arms/faucets
  • Premium Coverage Upgrade
  • Refrigerator
  • No Fault Coverage

Ultimate Plan: This is Acclaimed Home Warranty’s most comprehensive plan. All of the states have refrigerator, washer, and dryer coverage.

  • Air conditioning
  • Heating
  • Duct from heating and cooling
  • Heat pump
  • Thermostat
  • Disposable filters (TX only)
  • Inside plumbing
  • Drain line stoppages
  • Toilet (parts)
  • Water heater (up to 50 gallons)
  • Interior electrical
  • Exhaust fans
  • Circuit breakers
  • Panels and subpanels
  • Garage door systems
  • Oven
  • Range
  • Cooktop
  • Dishwasher
  • Built-in microwave
  • Garbage disposal
  • Trash compactor
  • Central vacuum
  • Registers
  • Grills
  • Heat lamps
  • Angle stops and gate valves
  • Shower heads
  • Shower arms/faucets
  • Premium Coverage Upgrade (UT, NV, TX)
  • No Fault Coverage (UT, NV, TX)
  • Refrigerator
  • R-22 conversion (UT only)
  • Radiant heating/broiler (UT only)
  • Washer and dryer
  • Professional series appliances – kitchen (TX only)
  • Toilet replacement
  • Interior hose bibs
  • Ceiling fans

Here’s what the Ultimate Plan costs by state:

  • Utah: $55 per month ($600 per year)
  • Nevada: $60 per month ($635 per year)
  • Texas: $62 per month ($675 per year)
  • Arizona: $54 per month ($650 per year)

Premium Coverage Upgrade: This upgrade is found in the Premium and Ultimate Plans and adds more coverage to the following items:

  • Heating
  • Plumbing
  • Air conditioning
  • Refrigerator
  • Dishwasher
  • Water heater
  • Electrical
  • Trash compactor
  • Garage door opener
  • Oven/range/cooktop
  • Built-in microwave

No Fault Coverage: Here’s a breakdown of the No Fault Coverage add-on found in the Premium and Ultimate Plans.

  • Water heater failures due to sediment
  • Mismatched systems
  • Improper installation
  • Haul away
  • Crane
  • Code violations
  • Permits

Optional add-ons: Each of the four states has a different number of add-on options, but these are the ones that all of them offer:

  • Refrigerator
  • Additional refrigeration
  • Discount pre-paid service call
  • Enhanced pipe coverage
  • Grinder pump
  • Roof leak repair
  • Septic system/pumping
  • Swimming pool/hot tub
  • Swimming pool/hot tub salt
  • Washer/dryer
  • Water softener
  • Well pump
  • Water heater

Note: The pricing for these add-ons varies by state.

Acclaimed Home Warranty charges a different service call fee by state. Compare service fee costs below:

State Service Fee
Utah $60
Nevada $70
Texas $65
Arizona $65

Acclaimed coverage details

To get a better idea of what comprehensive home warranty coverage truly looks like, our team surveyed 1,000 homeowners and asked which home systems and appliances were most valuable to them. Once the results were in, we took the responses and compared them to what each home warranty provider covers.

From our findings, we gathered that the top three appliances most important to a homeowner are the refrigerator, the oven/stove/range, and the clothes washer and dryer. The top three systems that hold the most importance are the electrical, plumbing, and air conditioning.

Refrigerator

If you’re in Texas or Arizona, you can get refrigerator coverage in the Premium and Ultimate Plans. For Utah residents, the Premium +, Premium + One, and Ultimate Plans have refrigerator protection. If you live in Nevada, the only plan that provides refrigerator coverage is the Ultimate Plan. This protection covers all of the mechanical components that affect the refrigerator’s operation. There isn’t a list of excluded parts, but the coverage cap is $1,500 per contract term.

Oven/range/stovetop

Ovens, ranges, and stovetops are covered in all of Acclaimed’s plans. The company doesn’t list any excluded parts, but the coverage cap is $1,000 per contract term.

Clothes washer and dryer

The only plan with washer and dryer coverage is the Ultimate Plan. All parts that help the machines run properly are included. The only limitation is the coverage cap of $1,500 per term.

Electrical

All of Acclaimed Home Warranty plans cover electrical systems. Wires, switches, fuses, plugs, panels, subpanels, junction boxes, conduit, exhaust fans, circuit breakers, and ceiling fans are included in coverage. Note: Acclaimed won’t pay more than $1,500 total for repairs and replacements to these components.

Plumbing

Plumbing is included in all five of Acclaimed Home Warranty plans. Toilet tanks, bowls, and working mechanics; wax seals; drain line stoppages; electric or gas water heaters; tankless water heaters; tub and shower valves; diverter, angle/straight stop shut-off valves; gate/ball valves; built-in bathtub whirlpool motors and pumps; cartridges; permanently installed sump pumps; and leaks and breaks of lines are covered. There’s no coverage cap for plumbing.

Air conditioning

Air conditioning is protected under all Acclaimed plans. Coverage includes central air conditioning, electric wall air conditioning, electric water evaporative coolers, compressor, pumps, motors, condensers, evaporative coils, air handlers, thermostats, refrigerant lines, leaks or stoppages, wiring, breakers, fuses, disconnect boxes, valves, float assemblies, pulleys, and belts.

Coverage length

A plan with Acclaimed Home Warranty lasts for 12 months. Neither the website nor the sample contract specifies when coverage begins or what the renewal process looks like.

Coverage limits

Most of the items covered under an Acclaimed protection plan have coverage caps of $1,000. Some of them, like plumbing and heating, have no coverage caps, while others like the electrical system and refrigerator, have a higher coverage cap of $1,500. 

Acclaimed will not cover items that are not up to code or have not been properly maintained. No items with pre-existing conditions will be covered, meaning all of your systems must be working properly at the start of the contract term.

To read more about limitations, review the sample contract for Utah that can be downloaded from the website.

See if your state is covered by Acclaimed Home Warranty

Acclaimed Home Warranty is only available in Utah, Arizona, Nevada, and Texas. If you’re a resident of one of the other 46 states, visit our state home warranty page to find a provider in your state.

Our take

Acclaimed Home Warranty is a local home warranty company that serves four states, so only a small percentage of American residents would receive coverage.

While you can’t get refrigerator, washer, or dryer coverage in the most basic plan, you can still get coverage for all of the other major systems and appliances, and you have the option to purchase a more comprehensive plan for full coverage. The Standard Plan—the most basic option—is pretty affordable with pricing under $50 per month in all four states.

We found the variation of coverage across states confusing. If you’re not looking close enough, you may think that Nevada, Arizona, and Texas plans are all the same, but there are small differences between them. For example, disposal filters and central vacuums are included in Texas’ Standard Plan, and Arizona doesn’t have No Fault Coverage or the Premium Coverage Upgrade in any of its plans.

All in all, Acclaimed Home Warranty coverage provides protection for items not commonly found in home warranties, like grills and heat lamps. While the company has only five years in the home warranty industry, customers seem pleased with the service the company provides.

Acclaimed Home Warranty ratings

Plan options

5.0 / 5

Breadth of coverage

3.2 / 5

State availability

1.8 / 5

Cost

5 / 5

Trustworthiness

3.2 / 5

Customer service

4 / 5

Unique benefits

1 / 5

What others are saying

As a consumer, you probably don’t have the time to sit around and sift through the hundreds of reviews left by customers. That’s where we come in. At House Method, we go through user complaints, reviews, and ratings of each home warranty company and compile that information in a chart that’s easy for you to understand.

Below, we’ve included Acclaimed Home Warranty ratings compared to the industry average.

Summary of Customer Feedback

Reviewer Platinum Home Warranty Ratings Industry Average Ratings
Average # of Reviews Average Score Average # of Reviews Average Score
Yelp 4
3.0 375
1.2
BBB 16
3.8 956
2.0

Acclaimed Home Warranty reviews

Not many customers have reviewed Acclaimed Home Warranty on the Better Business Bureau (BBB), but the BBB gave the company an A+ rating with an average customer score of 3.8 stars.

Here are a few of customer reviews:

Hands down the best [home warranty] company that I have worked with over the years. They do a fantastic job and definitely go above and beyond for agents and for the client. Highly recommended!” — J. Ryan on 5/02/2019

As a property owner, I love the piece of mind that Acclaimed Home Warranty gives me. I have two homes covered with them right now, and they are always available to provide me quick answers to any questions I may have. As a real estate agent, I love to recommend Acclaimed Home Warranty to my clients as well.” — Lori C. on 3/13/2019

Frequently asked questions about Acclaimed Home Warranty

How do I file a claim with Acclaimed Home Warranty?

Acclaimed Home Warranty gives you two options when you want to request service. You can call its toll-free number at 888-494-9460 to talk to a customer representative or fill out an online form. Either way, the company will do its best to approve your claim and send one of its service contractors to your home within 48 hours.

Does Acclaimed Home Warranty prioritize emergency breakdowns?

Yes. If your appliance or system breakdown is considered an emergency, Acclaimed will send a technician to your home within 24 hours. Here are situations that Acclaimed Home Warranty classifies as an emergency:

  • A condition that immediately endangers health and safety
  • A system failure that’s causing ongoing damage to your home
  • A plumbing failure that causes interior leaking
  • A complete loss of heating or air conditioning in extreme temperatures.

Can I cancel my Acclaimed Home Warranty plan at any time?

Yes. If you cancel within the first 30 days, you will get a full refund. After that, the company will give you a pro rated refund that deducts any service costs that Acclaimed has incurred while covering you during that portion of the contract term. Regardless of when you cancel, you will be charged an administrative fee of $50.

Final thoughts

House Method gave Acclaimed Home Warranty a score of 3.5 out of 5 stars. We believe Acclaimed offers unique and comprehensive protection to customers, but its lack of nationwide availability and short time in business affected its overall score.

Acclaimed Home Warranty may be a good option if… 

  • you want a company with an easy-to-read contract wand few limitations.
  • you want to customize your coverage with a long list of add-ons.
  • you don’t want to pay a high service fee when a covered item breaks down.

Acclaimed Home Warranty may not be your first choice if… 

  • you don’t live in Utah, Nevada, Texas, or Arizona.
  • you want a provider with years of experience.

Compare Acclaimed to the Competition

Though Acclaimed Home Warranty is a top-rated home warranty company, there may be better options available. Compare Platinum to the competition.

Plan options
Monthly premiums
Service fees
Years in business
Additional benefits

Plan options

3 (5 for UT) + add-ons

Monthly premiums

$35–$62

Service fees

$60, $65, or $70

Years in business

5

Additional benefits

Rekeying, preseason tune-ups, discounted home security, garage door reprogramming, filter delivery

Plan options

2 + add-ons

Monthly premiums

$36–$44

Service fees

$85

Years in business

12

Additional benefits

First month free

Plan options

4 + add-ons

Monthly premiums

$50–$55

Service fees

$75, $100, or $125

Years in business

49

Additional benefits

Discount on protection for multiple homes

Looking for information on more home warranty companies? Check out some of our other expert reviews to get all the details you need. Remember, each of these companies gives a free quote.

Methodology

At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each home warranty provider according to our methodology. Our team spent hours on the phone speaking to representatives from each home warranty company to get information right from the source.

Our rating system involves a weighted, 100-point scale that scores home warranty companies on plans offered, coverage, state availability, cost, trustworthiness, customer service, and unique benefits.

For more details, check out our affiliate disclosure and rating methodology.

Company information

 

  • Company name: Acclaimed Home Warranty
  • COO: Kristin Combs
  • Years in business: 5
  • Telephone: 888-494-9460
  • Address: 230 W Towne Ridge Parkway, Suite 125
  • City/State: Sandy, UT
  • Zip code: 84070
  • State availability: 4
  • BBB rating: A+

 

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