House Method reviews save you time, save you money, and are always free. Here we compare home security systems and explain why we choose Vivint for home security and automation. Advertiser Disclosure.
A smart home service provider, Vivint offers products and services that will make your life easier, safer, and smarter. With smart home systems, you can adjust the thermostat while traveling, see your neighbor at the front door without being at your house, make requests regarding locks, lights, and alarms through voice or mobile, and sleep comfortably knowing that professionals are monitoring your house 24/7.
Vivint offers a smart security system for both homes and business, as well as solar-powered home solutions. Vivint Smart Home was the winner of IoT Breakthrough Award for Connected Home Company of the Year.
Vivint has been around for nearly 20 years and serves over one million customers across the United States, Canada, and New Zealand. They provide safety, home automation, solar-powered solutions, and even Internet.
Read on to learn more about this home security system provider and why they’re House Method’s top recommendation for homeowners.
To get a free quote on Vivint’s products and services, as well as learn about ongoing promotions, call 888.841.5276.*
If you’re a homeowner, remote worker, frequent traveler, parent, pet owner, or part of a military family, then Vivint home solutions is a good option. Whether you want to be able to adjust the house temperature without getting up from your desk, set up an outdoor camera to monitor who comes and goes from your home, or make sure that your family is safe while you’re away, then Vivint has you covered.
Vivint offers dozens of high-quality products, many of which are designed and created in-house to ensure the highest technology is used. Before we explore the different package options, we want to give you an overview of some of the products and services offered. Here’s what you can expect from Vivint.
From indoor and outdoor security cameras to smart locks and 24/7 monitoring, Vivint makes sure that your entire home is protected. These are some of Vivint’s best security products:
Vivint has also partnered with Nest to offer voice control through Google Home. Lock the doors, change the temperatures, and turn off the lights, all hands-free.
According to Vivint customer Lindsey, “Vivint stays on top of everything, no matter if it’s a glass break, motion detector, or smoke detectors! They have us on the phone or at the panel in seconds making sure we are OK! I couldn’t imagine having a different security system!”
Vivint offers various customizable home security packages. From surveillance and security to home automation, you deserve a smarter, safer home. Package options include:
With every package, you get the Vivint Smart Hub™ and Vivint Smart Home app (previously called Sky app), which is available on both iPhone and Android, and is free to download. The app is highly ranked and easy to use. As long as you’re connected to WiFi, you can control your home from afar and make adjustments to settings and notifications through your phone.
With both Vivint Smart Home and Vivint Solar, you get the benefit of having 24/7 professional monitoring. The Monitoring Association recognized Vivint as the Monitoring Center of the Year in 2017, and here’s why:
The teams at Vivint monitoring centers are prepared to respond to medical emergencies, alarms, and attempted break-ins at all hours of the day. You can sleep well knowing that you’re protected. With Vivint SkyControl, you can even utilize the two-way talk feature with the monitoring professionals.
We’ve looked into the pros and cons of Vivint Smart Home, and here’s what we’ve concluded:
Ranked with a B- on Better Business Bureau, Vivint is a well-liked company and the most common feedback from reviewers is that the system is high-quality but pricey, but can you really put a price tag on safety?
According to Jodi of Belleville, IL:
My husband is in the military. We never really know how long he will be out there when he does get deployed—last time it was 6 months. This last time, my husband told me he wanted the security of knowing that his wife and pets would be safe while he was gone. At first I thought the system was going to be more of a nuisance than anything, but after seeing the equipment, I ended up understanding why it was so important to him. He’s told me before that sometimes just hearing my voice is all he needed to keep him going. So we are definitely very excited to be able to use our cameras when he is deployed this time! Now he’ll be able to see my face. It’s like he’s watching over me. Even though we never know how we’re going to spend the next anniversary or holiday, Vivint is easing this burden on us in a big way. This system is definitely bringing us closer together.”
Kim and Sean of Orlando, FL, said,
The experience was absolutely incredible right from opening the front door. It’s unusual to get someone who really wows you in terms of their customer service and our representatives did that from the very beginning.”
Not only does Vivint offer home security systems, but they offer affordable Vivint Solar-powered solutions to homeowners and business owners. When you invest in solar technology, you get a 25-year warranty with Vivint, professional installation, and optional professional monitoring from one of their in-house control centers.
Vivint has a team of 4,000 energy experts and currently provides solar solutions to 130,000 customers. Listed as #2 on Solar Power World’s Top 500 Solar Contractors in the North America list, it’s clear that Vivint is changing the way we power our homes.
You can lease, own, or purchase a solar power system. With the Solar Purchase package, for example, you can buy solar panels up-front, avoid monthly payments, and get professional maintenance, if you want it.
The Solar Loan package, in contrast, comes with an affordable monthly payment plan, but once paid, you own the solar panels. The Solar PPA package comes with no upfront costs, but requires monthly payments to Vivint Solar, the owner of the solar panels.
To learn more about Vivint Solar, you can call 888.841.5276 and ask about their various packages and deals.
Though highly recognized for their home security systems and solar solutions, Vivint is a high-speed Internet service provider as well. They offer service in just a few states, but in those states, they offer fiber-optic technology. With up to 100 Mbps at $59.99 per month, you can enjoy some of the fastest Internet speeds available. See if Vivint Internet or other services are available in your area.
Although Vivint includes the cost of safety equipment and monthly monitoring, we recommend their smart home security products because they are reliable, efficient, unique, and well made.
We also love that Vivint uses a wireless connection for all of its products and services and includes professional installation. DIY installation and monitoring can be complicated and time-consuming. With a high-quality home security provider, you can rest easily knowing your home is safe and sound.
With Vivint, you can choose the most basic package and add on specific services or products that fit your needs. Not all home security providers offer customizability.
Vivint is also a highly regarded company. They have a team of experienced experts, and they spend a great deal of their time and money giving back to the community. From supporting military families and volunteering throughout the world, Vivint also offers special discounts to families in need. They mean it when they say they want to make your home safer and smarter.
Yes, Vivint customer service representatives are available all day every day throughout the year, even on holidays. Want to learn about services in your area, specific packages, or new deals? Call 888.841.5276 or use the Live Chat feature on vivint.com
Yes, you can download the app through Apple systems and Google Play. However, the app is not yet available on the Microsoft mobile operating system. Instead, you can go to vivint.com and use the website on your browser.
You can enjoy climate control from anywhere with the Element Thermostat. It can be adjusted by voice activation, mobile control, or through the control panel. If you have a Nest Thermostat, you can connect it to your Vivint control panel and set a schedule for temperature changes and turn the temps up or down when you’re out of the house.
You need a service plan only if you want to pay for the security equipment in monthly fees. If you can afford to pay for the equipment up front, you don’t have to sign up for a services plan.
The Vivint sensors work really well … maybe too well. If there’s any sign of motion, you will be notified, which means you might get notified regardless of a potential threat. If a squirrel is near a window, for instance, you might get a notification.
Once you have a Vivint package, you get an account, which is accessible online through the Vivint Online Account Center. Simply sign in with your login and password, then make adjustments to your account, make payments, and add additional services.
If you forgot your password, or need help navigating, you can call Vivint support for more information.
With Vivint home security, you can protect while saving on home insurance, utilities, etc. Vivint offers various promotions and product deals throughout the year. Call 888.841.5276 to get a free quote or to make an appointment for a free in-house consultation.
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